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fleamour
Fanfold Paper
Posts: 35
Registered: ‎02-25-2011
Location: GB
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Message 1 of 3

How to permanently effect voice mail number change

Hi



My phone will not change voicemail from o2  to giffgaff 443. I change the number but it automatically resets to 901 when power cycled. It was bought direct from Motorola so not locked to any particular network...

Moto Sr Moderator
Moto Sr Moderator
Posts: 27,885
Registered: ‎02-02-2016
Location: US
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Message 2 of 3

Re: How to permanently effect voice mail number change

This seems to be a common problem with Giffgaff that is using the O2 network - try changing it using the dialer codes http://community.giffgaff.com/t5/Using-giffgaff/Your-voicemail/ta-p/3521085#faq_no_1



the short 3 digit codes to turn VM off then on.  If this doesn't work, you will probably have to contact Giffgaff - i see lots of complaints about this with many brands of phones. 


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fleamour
Fanfold Paper
Posts: 35
Registered: ‎02-25-2011
Location: GB
Views: 294
Message 3 of 3

Re: How to permanently effect voice mail number change

Thanks for clarification. Giffgaff piggy back of o2, so this obviously a common thread. I will hit their forums.
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