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isaurabh2001
What's DOS?
Posts: 2
Registered: ‎08-26-2018
Location: IN
Views: 465
Message 1 of 3

Is My Moto G3 Hacked

My Moto G3 started hanging so i performed a factory reset, now when it started again, i observed following 2 things:


1) On initial setup screen, when i skipped wifi login, it said: mobile protection is not enabled, please login to enable protection
2) On going on system update, it is saying, your device is already updated (how that can happen, after factory reset, it should again prompt for system update)

 

Can anyone suggest, weather it is safe to use it again now.

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Moto Sr Moderator
Moto Sr Moderator
Posts: 27,134
Registered: ‎02-02-2016
Location: US
Views: 432
Message 2 of 3

Re: Is My Moto G3 Hacked


@isaurabh2001 wrote:

My Moto G3 started hanging so i performed a factory reset, now when it started again, i observed following 2 things:


1) On initial setup screen, when i skipped wifi login, it said: mobile protection is not enabled, please login to enable protection
2) On going on system update, it is saying, your device is already updated (how that can happen, after factory reset, it should again prompt for system update)

 

Can anyone suggest, weather it is safe to use it again now.


Sounds normal:

 

1. If you dont' login to a google account and add security to your phone, then no factory reset protection

2. updates become part of the ROM - if you have a July security patch and reset, then the phone should reset with July security patch already there. 

 

Unless you rooted your phone, a reset should make it like new. 


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isaurabh2001
What's DOS?
Posts: 2
Registered: ‎08-26-2018
Location: IN
Views: 430
Message 3 of 3

Re: Is My Moto G3 Hacked

Thank you. My Security patch was of April 2017 while i bought it in 2016. So I started worrying, but I am tension free now,