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2 Posts

02-05-2019

US

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Issues with Moto E4

2019-02-05, 6:36 AM

So I've had my Mototola E4 for almost a year now, with almost no problem except an issue with it not recognizing the sim card, but I got around that...

 

So this thing decides it's going to do its own factory reset tonight, and that pissed me off enough. Then I find that neither the home nor "window" button function any longer. I don't want to do a factory reset because that's what caused it to start with. Someone please help. I am beyond aggravated already because I lost valuable contacts. Yes, I should've backed them up, and tried doing so this time, but I can't seem to figure that out either...

 

Thanks in Advance.

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1718 Posts

10-16-2018

GB

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Re: Issues with Moto E4

2019-02-05, 10:36 AM

Even after a Factory reset it's worth Wiping the Cache partition,

 

https://www.youtube.com/watch?v=J1LOuPR9d0M&t=29s

 

Hopefully that will help?

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2 Posts

02-05-2019

US

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  • Posts: 2
  • Registered: ‎02-05-2019
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  • Message 3 of 4

Re: Issues with Moto E4

2019-03-15, 13:53 PM

I was able to fix the problem by doing another factory reset- I was even able to get all of my info back. Now on to the laptop...

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1718 Posts

10-16-2018

GB

1616 Signins

25253 Page Views

  • Posts: 1718
  • Registered: ‎10-16-2018
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  • Views: 25253
  • Message 4 of 4

Re: Issues with Moto E4

2019-03-15, 13:58 PM

 wrote:

I was able to fix the problem by doing another factory reset- I was even able to get all of my info back. Now on to the laptop...


Glad you got it sorted :)

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