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Ravikiran1982
Paper Tape
Posts: 1
Registered: ‎06-05-2019
Location: IN
Views: 69
Message 1 of 2

Job no: 11906010008 - poor customer service - ss electronics - Secunderabad

I regret to inform you that the above service centre is not up to the mark and providing poor service to Motorola customers.
 
On 1/6/2019 I walk in to this service centre and replaced my battery by paying ₹ 1800 in return I got frustration and head ache and my BP levels are gone up as the battery is not charging and the problems which I mentioned to them w nightere not resolved correctly.
 
Please take out this service centre with immediate effect and provide some quality services to the customers to sustain in the market or else your company will also face the same fate which Nokia faced.
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Senior MotoAgent
Senior MotoAgent
Posts: 5,769
Registered: ‎12-04-2017
Location: IN
Views: 32
Message 2 of 2

Re: Job no: 11906010008 - poor customer service - ss electronics - Secunderabad

Hi Ravikiran1982,

 

Thank you for reporting, sorry about the ongoing experience this may have caused. We would like to investigate this further. We have sent you Private Message, please check and revert us back.

 

Regards,

Swaraj

Motorola Support