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cassiusvm
802.11n
Posts: 328
Registered: ‎02-28-2010
Location: BR
Views: 23,473
Message 1 of 11

Moto G 3rd Gen is not charging turned on

Hello,



After Stagefright correction update, the Moto G 3rd Gen is not charging turned on, I have to turn it off to be able to charge it.



edit: the issue occurs when the device reach the red mark.

cassiusvm
802.11n
Posts: 328
Registered: ‎02-28-2010
Location: BR
Views: 23,309
Message 2 of 11

Re: Moto G 3rd Gen is not charging turned on

Hello,



Correction, the Moto G3 is not charging turned on at 25% of battery, before the red mark.



See: https://goo.gl/WvEOeU

Motorola Admin Motorola Admin
Motorola Admin
Posts: 1,993
Registered: ‎02-11-2016
Location: US
Views: 23,309
Message 3 of 11

Re: Moto G 3rd Gen is not charging turned on

Hello,



I'd like to get some more information. First, are you still having the issue? If so, how are you trying to charge the device (computer, supplied charger, etc)? Is it showing the charging icon that it should be charging?



-Tom

Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
cassiusvm
802.11n
Posts: 328
Registered: ‎02-28-2010
Location: BR
Views: 23,309
Message 4 of 11

Re: Moto G 3rd Gen is not charging turned on

Hello,
It's normal again.
cassiusvm
802.11n
Posts: 328
Registered: ‎02-28-2010
Location: BR
Views: 23,309
Message 5 of 11

Re: Moto G 3rd Gen is not charging turned on

Hello,



Unfortunately, the issue strikes again.



See the pictures.



My wife has the same model as mine, but her Moto G3 doesn't have this issue.



I am using Xiaomi Mi Power Bank with mine. Could be Mi Power Bank the culprit ?

cassiusvm
802.11n
Posts: 328
Registered: ‎02-28-2010
Location: BR
Views: 23,526
Message 6 of 11

Re: Moto G 3rd Gen is not charging turned on

Hello,

I did do factory, now my Moto G3 XT1543 is working fine.
Joegamel
Paper Tape
Posts: 1
Registered: ‎06-12-2016
Location: US
Views: 21,703
Message 7 of 11

Re: Moto G 3rd Gen is not charging turned on

I have a moto g 3rd gen it will not charge powered on and when it's turned off its shows the charging icon and percentage with out being plugged in to a charger. I tried resetting the phone but it still does the same thing. 

cassiusvm
802.11n
Posts: 328
Registered: ‎02-28-2010
Location: BR
Views: 21,630
Message 8 of 11

Re: Moto G 3rd Gen is not charging turned on

Hello,

 

Unfortunately, the problem remains.

 

I am very dissapointed with Moto G3 XT1543.

massie
What's DOS?
Posts: 1
Registered: ‎09-26-2016
Location: IN
Views: 15,510
Message 9 of 11

Re: Moto G 3rd Gen is not charging turned on

I have the same problem could u please let me know any solution u used.

chetan_bhatia
Blue Screen Again
Posts: 13
Registered: ‎12-10-2016
Location: IN
Views: 11,831
Message 10 of 11

Re: Moto G 3rd Gen is not charging turned on

please mention your full problem .