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alokv
What's DOS?
Posts: 1
Registered: ‎08-04-2017
Location: IN
Views: 983
Message 1 of 2

Moto G3 Unable to connect with USB

I am trying to connect my Moto G3 with my laptop but it shows the error "USB device not recognised". Although my phone is charging through my laptop.

Moto Sr Moderator
Moto Sr Moderator
Posts: 27,134
Registered: ‎02-02-2016
Location: US
Views: 978
Message 2 of 2

Re: Moto G3 Unable to connect with USB


@alokv wrote:

I am trying to connect my Moto G3 with my laptop but it shows the error "USB device not recognised". Although my phone is charging through my laptop.


Try the suggestions on this page - sounds like a driver issue - if windows, the drivers come from microsoft

 

https://forums.lenovo.com/t5/MOTO-E-3rd-Gen/MTP-File-Transfer/m-p/3649239/highlight/false#M1260


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