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Moto Sr Moderator
Moto Sr Moderator
Posts: 28,186
Registered: ‎02-02-2016
Location: US
Views: 3,385
Message 41 of 293

Re: Moto G3 not updating from Android 6.0 to Android 6.0.1


@fuzzman wrote:

I know you're replying to shumon but for my part I have tried  updating recently in 5 different countries with and without SIM cards, OTA and over wifi.

 

Canada

USA

Taiwan

Vietnam

Laos

 

Again this is a US-purchased unlocked XT1540.

 

So having eliminated geolocation and network connection, it appears that the update is tied to the IEMI and is carrier-independent. And for whatever reason my phone (and many others) just are not receiving the 6.0.1 update.


Us retail g3 has not been updated to 6.0.1. Same is true for other moto phones. 


* Search box is your friend * I don't respond to PM if question belongs in forum
rennbaer
Punch Card
Posts: 17
Registered: ‎09-05-2016
Location: DE
Views: 3,275
Message 42 of 293

Re: Moto G3 not updating from Android 6.0 to Android 6.0.1

I'm really disappointed as I bought my Moto G3 in Germany because of the good reputation of Motorola to provide updates relatively quick. It's important for me to get security updates frequently. But unfortunately none of them happened! It's not to understand as there is quite pure Android and no large adjustments are necessary.

So no more Motorola devices.

qwertydrive
Paper Tape
Posts: 2
Registered: ‎10-06-2016
Location: AU
Views: 3,183
Message 43 of 293

Re: Moto G3 not updating from Android 6.0 to Android 6.0.1

Same issue here stuck on 6.0

 

24.11.25.osprey_retasia-ds_2gb.retasia.en.03

jcl_germany
Punch Card
Posts: 19
Registered: ‎10-16-2016
Location: DE
Views: 2,914
Message 44 of 293

Re: Moto G3 not updating from Android 6.0 to Android 6.0.1

same here, bought the phone on Amazon and received a british model 24.41.33.osprey_reteu_2gb.reteu.en.EU retgb. If I check on the Motorola page it actually says that I should have 6.0.1 but still stuck on 6.0 - Don't know if they just start doing the same like Samsung and the other manufactures where they just focus on selling new devices rather then providing support and updates for existing customes.

If that should be the case Motorola/Lenovo isn't really an option anymore, at least for me...

Paras10
Fanfold Paper
Posts: 9
Registered: ‎10-05-2016
Location: NP
Views: 2,830
Message 45 of 293

Re: Moto G3 not updating from Android 6.0 to Android 6.0.1

Same here was stuck on 6.0 while my friends with g3 were on 6.0.1 had to manually flash my phone to 6.0.1. After the news of no android 7 update I tried to unlock my bootloader and the support says that my phone needs to be serviced and cannot be unlocked. Maybe not getting OTA and not being able to unlock the bootloader is related. And there is no SUPPORT from Lenovo!  Motorola has become useless after Lenovo took over. The only reason to get this phone was to get updates after nexus. 

rennbaer
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Posts: 17
Registered: ‎09-05-2016
Location: DE
Views: 2,826
Message 46 of 293

Re: Moto G3 not updating from Android 6.0 to Android 6.0.1

 
snakedogman
What's DOS?
Posts: 2
Registered: ‎10-28-2016
Location: NL
Views: 2,600
Message 47 of 293

Re: Moto G3 not updating from Android 6.0 to Android 6.0.1

Just bought this phone and I like it, but it's also stuck at 6.0

Model XT1541, 24.41.33 osprey, bought retail in the Netherlands. I guess 6.01 is not happening for some phones. Pretty bad policy from Lenovo/Motorola to update only some phones (seemingly randomly) an not others of the same model.

DariuszPila
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Posts: 9
Registered: ‎10-28-2016
Location: PL
Views: 2,513
Message 48 of 293

Re: Moto G3 not updating from Android 6.0 to Android 6.0.1

Same here, bought in the online shop (in Poland).

Moto G3 2/16 GB Model XT1541

System version: 24.41.33.osprey_reteu_2gb.reteu.en.EU reteu

I'm on 6.0, still.

Senior MotoAgent
Senior MotoAgent
Posts: 2,816
Registered: ‎10-07-2016
Location: PH
Views: 2,051
Message 49 of 293

Re: Moto G3 not updating from Android 6.0 to Android 6.0.1

Hi All,

 

Sorry just saw this, could you please take a moment to update your forum profile with the current IMEI or SN from your device.
Need help updating your profile? See here.

 

Regards,

Joy

Motorola Support

snakedogman
What's DOS?
Posts: 2
Registered: ‎10-28-2016
Location: NL
Views: 2,036
Message 50 of 293

Re: Moto G3 not updating from Android 6.0 to Android 6.0.1

Sure, I've added my IMEI now,