04-02-2019 04:54 AM
My moto g3 is getting switched off at 50% charge only if I am using my mobile data can someone help me
Hoping for an answer
Thanks for posting, sorry to hear about that? Just to narrow down—does it reboot or stays switched off? Does this only happen when it's at 50%? What happens when you are not using any Data when at or near to 50%?
However, we can test in Safe Mode to see if this is an app issue? To go into Safe Mode, press the physical power key, then press and hold the pop-up " Power off" key until the Safe Mode instructions pop up. Reboot your device to get back to the 'Normal Mode'. Let us know if this makes any difference?