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Thyra3l
Paper Tape
Posts: 1
Registered: ‎02-21-2017
Location: US
Views: 537
Message 1 of 2

SD CARD TRUBLE WITH MARSHMALLOW

So I'm on Android Marshmallow on Motorola Moto G3(2015) and have formatted my SD card as internal storage. Its not working after a month now for some unknown reasons. i do not care about the data. i want my SD card to be normal as like when i bought it. how to do so ?

The mobile is not able to recognize it or reformat it as internal storage/portable storage .

When formatting to internal again this message comes : attempt to invoke virtual method 'java.lang.String android.os.storage.VolumeInfo.getId()' on a null object reference.

When formatting to portable it says : done 
but still unable to view/use it .

Senior MotoAgent
Senior MotoAgent
Posts: 3,431
Registered: ‎10-05-2016
Location: PH
Views: 508
Message 2 of 2

Re: SD CARD TRUBLE WITH MARSHMALLOW


@Thyra3l wrote:

So I'm on Android Marshmallow on Motorola Moto G3(2015) and have formatted my SD card as internal storage. Its not working after a month now for some unknown reasons. i do not care about the data. i want my SD card to be normal as like when i bought it. how to do so ?

The mobile is not able to recognize it or reformat it as internal storage/portable storage .

When formatting to internal again this message comes : attempt to invoke virtual method 'java.lang.String android.os.storage.VolumeInfo.getId()' on a null object reference.

When formatting to portable it says : done 
but still unable to view/use it .


Hi Thyra3l,

 

Have you tried to format your sd card through PC? that may help.

 

Regards,
Jess
Motorola Support