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2 Posts

07-29-2021

Netherlands

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Setting my phone as hotspot it disconnects from wifi

2021-07-29, 9:31 AM

I can either use my phone via wifi OR use my phone as a hotspot for my tablet. If I turn one on, the other turns off, and vice versa. It seems to me that this kind of defeats the purpose.

 

My tablet has no problem connecting to the phone, so no problems there, the hotspot works. Only not the phone no longer connects itself via wifi. Does this mean that you HAVE to use data to have a hotspot? Or am I doing something wrong? Looked at the settings and instructions, I seem to be doing it the way it should be done. It's a phone-problem, not a connection or provider problem.

 

I could use bluetooth, but that seems to be an unprotected way to do it, since everyone can use my bluetooth connection, can't they?

 

Any help would be much appreciated.

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4687 Posts

10-05-2016

United States of America

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Re:Setting my phone as hotspot it disconnects from wifi

2021-07-29, 21:39 PM

Hi Haliwe,

 

I appreciate you reaching this out to us regarding hotspot. We'll try our best to help.

 

You may only have one setting to be turned on, either wifi or wifi hotspot. You may have to use mobile data in order to get wifi hotspot working.

 

Regards,
Jess
Motorola Support

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
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2 Posts

07-29-2021

Netherlands

4 Signins

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  • Posts: 2
  • Registered: ‎07-29-2021
  • Location: Netherlands
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Re:Setting my phone as hotspot it disconnects from wifi

2021-07-30, 9:19 AM

oh, well, that sucks. But thanks for the reply.

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724 Posts

02-18-2019

United States of America

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Re:Setting my phone as hotspot it disconnects from wifi

2021-07-30, 21:05 PM

@ Haliwe wrote:

oh, well, that sucks. But thanks for the reply.

 

Hi,

 

I know that this is not the answer you're looking for, but don't hesitate to post again if you have other questions. We're here to help.

 

Regards,
Mary
Motorola Support



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