03-08-2016 02:06 PM - edited 03-08-2016 02:08 PM
I was wondering, does your G3 have a problem like shown in the video?
It is quite annoying because I am getting false taps all the time. It is to a point where the phone is almost unusable. You constantly have to be careful how to you use the phone, otherwise you risk tapping on something you did not want.
03-08-2016 06:56 PM
I watched the video, and I have to say I am not convinced their is a problem. The G is different from the Lumia in every way, so I am sure the programming is different.
The he screens are capacitive touch and being very close can cause stray taps, so breaking and regaining contact could register as a touch each time if your finger is close enough when you break contact
I have not seen many people use their phone with such a light touch. Why not just touch harder?
03-09-2016 01:25 AM
I definitely think it's a problem. It's not like I deliberately went looking for problems. It just got too annoying not to notice. It's not about light touch, it's when you use the phone at normal speed, sometimes your thumb's nail touches the screen when you scroll, that on G3 registers as a touch. I've tried my friend's phones, G4 and S6, none of them exibit this problem.
It's doing it after reset, after cleaning, nothing helps.
Before purchasing it, I watched TIm Schofield's Moto G3 Reivew
He mentioned a touch problem with the phone in his review. I think I should've trusted his opinion.
03-11-2016 02:30 PM
03-12-2016 12:37 AM
03-12-2016 04:27 AM
03-12-2016 04:52 AM
Excellent video showing the very same problem that I as well as who knows how many others are having with the touch sensitivity.
Instead of Moto and now Lenovo offering excuses and pseudo work arounds that don't work(try this, try that, have you tried), one would think that Moto would get involved and try to please the customers who bought their product and who keep them in business.
They seem to spend more time offering excuses and suggesting that we don't know how to work our phones and that whatever is happening is normal.
I'm much older than most anyone in this group and it is difficult for me to understand the lack of service, other than this forum, to satisfy the customer.
03-12-2016 09:17 AM