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shodo
What's DOS?
Posts: 1
Registered: ‎10-30-2018
Location: IN
Views: 67
Message 1 of 2

XT1550 does not boot up

Moto G 3rd Gen switched off randomly and since then does not power on. Power button is nonresponsisve. When the charger is plugged in the logo comes up and then it powers off, this cycle continues. Bootloader options are also not working, factory reset and fastboot options are also not working. Any help would be much appreciated. Thanks

Senior MotoAgent
Senior MotoAgent
Posts: 733
Registered: ‎10-08-2015
Location: IN
Views: 46
Message 2 of 2

Re: XT1550 does not boot up


@shodo wrote:

Moto G 3rd Gen switched off randomly and since then does not power on. Power button is nonresponsisve. When the charger is plugged in the logo comes up and then it powers off, this cycle continues. Bootloader options are also not working, factory reset and fastboot options are also not working. Any help would be much appreciated. Thanks


Hi shodo,

 

Welcome to Forums,

 

We are sorry for the inconvenience caused. Since you have tried with the all possible troubleshooting steps, our best advice for this situation is that you submit your device for review and repair at one of our service centers so that repair engineer could examine your device and provide a proper resolution.

 

Click this link for list Motorola authorized service centers in India.

 

For further assistance on the same, you can send an email to apsocial@motorola.com referring to this post. 

 

Thanks & Regards
Nikh
Lenovo-Moto Support

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