08-16-2015 08:13 AM
Solved! Go to Solution.
08-16-2015 09:24 AM
For the phone to get that hot, either a process on the phone is stuck, you're in a very poor signal area, or both.
Please go to the battery app and take a screenshot. Then tap the screen and take a screenshot of the next screen. Then, upload both screenshots here so we can get a look at how your phone is running.
08-16-2015 09:51 AM
I am not a Motorola/Lenovo Employee. I am just a volunteer who happens to be a Moderator. All comments are my own and are not necessarily Motorola/Lenovo's position.
08-16-2015 01:42 PM
Well, there are solid blocks of awake time when the screen isn't on, so that suggests a rogue app, as @joelbon said.
What battery app did you install? Battery savers are usually not recommended for these phones since Android does a pretty good job of managing processes in the background.
08-17-2015 08:37 AM
Thanks @Joelbon and @crystallet for your help. Also, @SabujGosh, can you please ensure that you've updated your profile with the current IMEI/SN from your device?