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ebinphilip
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Registered: ‎02-19-2017
Location: IN
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Message 1 of 17

Alarm icon in Notification bar wont go

I have Moto G 1st Gen with Android version 5.1. My phone shows Alarm icon in right side of Notification bar with an alarm time showing +1,+2 or +3 mints even if there is no alarm set it my Clock app. The alarm time varies with time.

 

Cleared the cache of Clock app and tried restarting many times but the alarm icon still stays.

i have recently installed one birthday reminder and on suspicion i deleted app but icon wont go.

Any solution for this?

Moto Sr Moderator
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Message 2 of 17

Re: Alarm icon in Notification bar wont go


@ebinphilip wrote:

I have Moto G 1st Gen with Android version 5.1. My phone shows Alarm icon in right side of Notification bar with an alarm time showing +1,+2 or +3 mints even if there is no alarm set it my Clock app. The alarm time varies with time.

 

Cleared the cache of Clock app and tried restarting many times but the alarm icon still stays.

i have recently installed one birthday reminder and on suspicion i deleted app but icon wont go.

Any solution for this?


You deleted the app icon, but did you actually delete the app? 

 

If there are no alarms listed in the clock, app then I suspect some other app. 

 

Have you tested in safe mode? 

 

What does a screen shot of clock-alarm tab look like?


* Search box is your friend * I don't respond to PM if question belongs in forum
Senior MotoAgent
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Message 3 of 17

Re: Alarm icon in Notification bar wont go


@ebinphilip wrote:

I have Moto G 1st Gen with Android version 5.1. My phone shows Alarm icon in right side of Notification bar with an alarm time showing +1,+2 or +3 mints even if there is no alarm set it my Clock app. The alarm time varies with time.

 

Cleared the cache of Clock app and tried restarting many times but the alarm icon still stays.

i have recently installed one birthday reminder and on suspicion i deleted app but icon wont go.

Any solution for this?


Hi ebinphilip,

Would you please update your profile with the serial/IMEI/MEID number of your phone? is it okay if we look at your apps? This will help us investigate. Make sure that your Motorola Privacy is enabled.

Update your profile here

Regards,
Jess
Motorola Support

ebinphilip
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Message 4 of 17

Re: Alarm icon in Notification bar wont go

Hi Jess,

I have updated the info. Kindly check.
ebinphilip
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Message 5 of 17

Re: Alarm icon in Notification bar wont go

Hi, Thanks for response. I couldnt see any such apps while opened in safe mode. Attaching few scrennshots as well.

 

ebinphilip
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Message 6 of 17

Re: Alarm icon in Notification bar wont go

Attaching Screenshot

Senior MotoAgent
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Message 7 of 17

Re: Alarm icon in Notification bar wont go


@ebinphilip wrote:

Attaching Screenshot


Hi ebinphilip,

 

You may clear the data on your clock application. Go to Settings > Apps > Clock > Clear Data.  Let us know if it will work. 

Thanks

 

 

Regards,
Anne
Motorola Support

ebinphilip
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Message 8 of 17

Re: Alarm icon in Notification bar wont go

Hi Anne,

I tried, but still the same.

Senior MotoAgent
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Message 9 of 17

Re: Alarm icon in Notification bar wont go


@ebinphilip wrote:

Hi Anne,

I tried, but still the same.


Hi ebinphilip,

 

Have you tried to remove all of your set alarms and reboot the phone? Does it still appear on the notification bar?

 

Regards,
Jess
Motorola Support

 

 

ebinphilip
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Message 10 of 17

Re: Alarm icon in Notification bar wont go

Hi Jess,

Yes i tried. But still the same.