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Paper Tape
Posts: 2
Registered: ‎02-15-2017
Location: IN
Message 1 of 4 (228 Views)

Can't download or update my App. Moto G4 plus

I can't update or download new app from play store. Plz help me. 

Senior MotoAgent
Posts: 313
Registered: ‎07-12-2014
Location: PH
Message 2 of 4 (215 Views)

Re: Can't download or update my App. Moto G4 plus


AkshayKumar46 wrote:

I can't update or download new app from play store. Plz help me. 


Hi AkshayKumar46,

 

Are you on roaming while you are trying to update or download a new app from the Play Store? Can you please try to download using wi-fi or mobile data that's on roaming?

 

 

Regards,

JM

Motorola Support

Paper Tape
Posts: 2
Registered: ‎02-15-2017
Location: IN
Message 3 of 4 (205 Views)

Re: Can't download or update my App. Moto G4 plus

Yep I'm on roaming. I tired in WiFi it works fine. 

 

Senior MotoAgent
Posts: 313
Registered: ‎07-12-2014
Location: PH
Message 4 of 4 (199 Views)

Re: Can't download or update my App. Moto G4 plus


AkshayKumar46 wrote:

Yep I'm on roaming. I tired in WiFi it works fine. 

 


This is good news! You may find more information about this issue here: https://forums.lenovo.com/t5/Moto-G4-Moto-G4-Plus-Moto-G4/Downloading-from-play-store-after-nougat-u...

Locking thread.

 

Regards,

JM

Motorola Support

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