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Jared1998
Blue Screen Again
Posts: 1
Registered: ‎11-06-2018
Location: US
Views: 88
Message 1 of 2

Hello! I was wondering if there was a bug that deletes music out of nowhere.

Hello everyone. Today I was browsing my music library today looking for an album to listen to. I noticed that I was missing a few albums. I went to check my files. I found out that 1,000 were randomly deleted from my phone. Does anyone know if there is a bug in my phone that does that? And does anyone know if I can get it back? Thank you. 

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Senior MotoAgent
Senior MotoAgent
Posts: 5,031
Registered: ‎07-12-2014
Location: US
Views: 39
Message 2 of 2

Re: Hello! I was wondering if there was a bug that deletes music out of nowhere.

Hi Jared1998,

 

This is odd. Where are these music or album files saved? Are you using a third-party music app?

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.