cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
kzarog
What's DOS?
Posts: 11
Registered: ‎06-23-2015
Location: London, UK
Views: 19,392
Message 1 of 15

How can I turn off the camera shutter sound?




Hello,



I have been trying to silence the camera shutter sound from my new Moto G without success. Even if the phone is completely silent in its settings, and the shutter sound setting is set to off in the camera application, the shutter sound still comes up rather loudly. This is a problem because I work in a silent environment and I need to take photos of business cards.



Any ideas?



The phone was bought from the Motorola website and is the global GSM version running Kitkat 4.4.2.



Thank you,



kzarog

Moto Sr Moderator
Moto Sr Moderator
Posts: 12,467
Registered: ‎02-02-2016
Location: US
Views: 19,392
Message 2 of 15

Re: How can I turn off the camera shutter sound?


The shutter's sound setting is located in the camera menu.  Here's a link to the Motorola website where it describes all of the camera controls.



 

kzarog
What's DOS?
Posts: 11
Registered: ‎06-23-2015
Location: London, UK
Views: 19,392
Message 3 of 15

Re: How can I turn off the camera shutter sound?


Thank you for your reply.



I have read that webpage already. As I wrote, I've already tried the camera settings but it doesn't work, it ignores the setting completely.



 



 

PhoneDonkey
WWAN
Posts: 312
Registered: ‎11-22-2013
Location: United Kingdom
Views: 19,392
Message 4 of 15

Re: How can I turn off the camera shutter sound?

You switch off the shutter sound in the camera preferences. Swipe the camera view to the right to expose the preferences, then swipe the semi circle anticlockwise. The speaker on/off toggle is the last sector.
kzarog
What's DOS?
Posts: 11
Registered: ‎06-23-2015
Location: London, UK
Views: 19,392
Message 5 of 15

Re: How can I turn off the camera shutter sound?


Hey, thanks but I have tried this already and it doesn't work Smiley Happy



 

PhoneDonkey
WWAN
Posts: 312
Registered: ‎11-22-2013
Location: United Kingdom
Views: 19,392
Message 6 of 15

Re: How can I turn off the camera shutter sound?

It does for me, sorry it doesn't for you.
Moto Sr Moderator
Moto Sr Moderator
Posts: 12,467
Registered: ‎02-02-2016
Location: US
Views: 19,392
Message 7 of 15

Re: How can I turn off the camera shutter sound?


Do you have any apps on the phone that use the camera?  If so, they could be interfering with the shutter sound settings.  The way to test that theory would be to boot the phone into safe mode and shoot a few pictures.  

kzarog
What's DOS?
Posts: 11
Registered: ‎06-23-2015
Location: London, UK
Views: 19,392
Message 8 of 15

Re: How can I turn off the camera shutter sound?


crystallet, thank you for your recommendation.I was not aware you could do that with android (this is my first android phone).



After I found out how to do so, I booted in safe mode and tried the camera again. Unfortunately, the sound persists after trying all possible combinations from the camera app and phone sound settings. Even if the phone is completely muted or in vibrate mode, the sounds comes up, whatever the setting from the camera app.



I am guessing this is primarily a software issue. Am I really the only one having this problem?



 

Moto Sr Moderator
Moto Sr Moderator
Posts: 12,467
Registered: ‎02-02-2016
Location: US
Views: 19,392
Message 9 of 15

Re: How can I turn off the camera shutter sound?


When you tap the speaker in the camera settings, do you get a message on the screen? 

kzarog
What's DOS?
Posts: 11
Registered: ‎06-23-2015
Location: London, UK
Views: 19,392
Message 10 of 15

Re: How can I turn off the camera shutter sound?


I do, it says "Shutter tone off".