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Purrcey
Paper Tape
Posts: 4
Registered: ‎12-16-2018
Location: CA
Views: 110
Message 1 of 4

Moto g1 front camera not working

Hi,

 

I'm extremely frustrated with the front camera on my moto g1. It does not work, I get the error message that it is busy when I try to switch to this camera.

 

I've tried a forced stop, clearing the data, the cache and rebooting in "safe mode", none of these things help. I'm reluctant to do a factory reset because I have almost 6 months of data saved in my blood sugar apps. 

 

Can you help?

Porphyrius
802.11n
Posts: 579
Registered: ‎10-16-2018
Location: GB
Views: 89
Message 2 of 4

Re: Moto g1 front camera not working

Try a different Camera and if that works you know it's just the Camera app.I use this great free one,

 

https://play.google.com/store/apps/details?id=net.sourceforge.opencamera&hl=en_GB

 

HTH Smiley Happy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Please give Kudos or correct answer where applicable.

 

 

 

 

 

Highlighted
Purrcey
Paper Tape
Posts: 4
Registered: ‎12-16-2018
Location: CA
Views: 81
Message 3 of 4

Re: Moto g1 front camera not working

I tried Open Camera, I have the same problem (can't use front camera) and same error message with it. 

Porphyrius
802.11n
Posts: 579
Registered: ‎10-16-2018
Location: GB
Views: 64
Message 4 of 4

Re: Moto g1 front camera not working

That's a shame so it's a phone problem and not just the Camera app Smiley Sad

 

Does it work in Safemode?

 

Press power button.Then long press on the Shutdown screen until the Safemode option appears.