03-11-2014 12:02 PM - edited 05-23-2016 10:45 AM
To be more responsive to folks having problems with bootloader unlock, we're creating this thread. Please post your problem here and include your country and particular Moto G model.
Also please be sure to post your IMEI in your forums profile.
If you are a Moto G owner in Brasil, please email your contact information to email@example.com and we will have someone contact you. BE SURE to indicate why you are sending the email in the subject line: "Help with Moto G bootloader unlock in Brasil" or something similar, please.
For ATT users: The bootloader on the AIO (ATT) variant of the Moto G is not unlockable.
PLEASE REVIEW THIS INFORMATION BEFORE POSTING! THANKS!
Unlockable bootloader on Motorola devices
$ fastboot getvar all
(bootloader) cid: 0x0002
The table below will indicate whether your device is eligible for the bootloader unlock program:
$ fastboot getvar all
if my device is not eligible, can you still help me unlock it?
Ok, so my device should be eligible, but when in enter my unlock string in your tool, I get an error message. What’s wrong?
Please make sure the string you enter in the tool is:
As an example, this is what is returned with the fastboot command
$ fastboot oem get_unlock_data
And this is what you should enter in the form; it’s a single line, no spaces but with all the trailing zeroes.
Ok, I entered my unlock string, requested an unlock key, but it’s not in my email?
The unlock key should be sent to you immediately. Please check your SPAM folder, or if you are a GMAIL user, please check the UPDATES folder as the new Gmail sorting rules place additional communications from Motorola in your update folder.
Ok, nothing’s working !!!! Help me ?
Let us know on this forum, and we will try to help. Please make sure you check the steps above first. If you believe you still have an issue, please make sure to include in your post :
We will try to assist you as soon as possible.
Solved! Go to Solution.
03-11-2014 02:03 PM
03-12-2014 11:17 AM
03-15-2014 10:28 PM
03-16-2014 10:14 AM
03-16-2014 09:07 PM
when tried to unlock boot loader on my moto g xt1031 received unlock code from official site. but when applied using fast boot says invalid code... would like some assistance in the matter. version 173.44.18 falcon_cdma.Boost.en.US...
03-17-2014 03:42 PM
I'm also having problems unlocking the bootloader on my Moto G. Website gives error that my device does not qualify for bootloader unlocking...
Moto G XT1032, location is US, IMEI is included in profile, fastboot returns the following
String I use on Motorola site is
Thank you very much...
03-18-2014 12:45 PM
Website says my Moto G does not qualify.