08-22-2015 10:36 AM
08-22-2015 11:37 AM
08-22-2015 12:07 PM
08-23-2015 03:24 PM
Well, I did end up with having to buy a new phone! Thanks Motorola My little Moto g LTE ended up useless after the update! It's returned for sevice and been gone for a loooooong time.. So, I had to get a new phone!
I really expect a new phone for all the troubles Moto.. The G is under repair, true.. But I, as most grown up people actually need my phone and really dont want it screwed up by an update (which usually fixes bugs, not render things useless)
So, Moto.. A New phone please! And yes, Since I have used Motorola for many years I bought a Moto x2, which surprise.. It has bugs! Oh, sorry Google app stopped working Another phone which is constantly crashing! But at least this phone actually works as a phone...
08-24-2015 11:58 AM
I haven't forgotten about you all. I've been working with our engineers on this issue. That being said, I need one person experiencing this problem that would be willing to work directly with our engineer to gather some additional information and troubleshoot. If you would be willing to work with us, please reply and I will PM you to gather your contact information.
08-25-2015 10:06 PM
Well, since I changed my phone to 3G I'm getting calls through. Will be contacting my provider to update them on this issue, the work-around option of selecting 3g and telling them to get Motorola on board. Will also be contacting Ofcom, the communications regulator in the UK to see if they can do anything too.
Have had no response to my offer to be involved as yet.