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Kosma
What's DOS?
Posts: 4
Registered: ‎08-14-2015
Location: United States
Views: 325
Message 81 of 182

Re: No incoming calls after lollipop update (Xt1039)

Android 6.0 is here and we talk about 4.4.4..... when arrives the 5.1.1???
Rie0906
What's DOS?
Posts: 2
Registered: ‎09-30-2015
Location: United States
Views: 325
Message 82 of 182

Re: No incoming calls after lollipop update (Xt1039)

I have been having issues with this phone since the update - at first they were blaming issues on Google since nothing works, my gmail, my gallery, nothing,  so they said I can pay a deposit for them to send me a refurbish of the same exact phone that does not seem to be working on the new Lollipop network...In short my phone is now useless and Motorola could care less about an acceptable solution of replacing the phones that does not result in a customer having to go through hoops for an update they didn't ask for and in which obviously IT did not check out thoroughly. My messages freeze, my screen freezes, went through every type of trouble shooting master reset 2x.....I am done with them I will never purchase another product from them....whats sad is not one follow-up call or credit for their mistake 



 

Roxy55
What's DOS?
Posts: 5
Registered: ‎10-06-2015
Views: 325
Message 83 of 182

Re: No incoming calls after lollipop update (Xt1039)

They could also offer an downgrade option, since my downgrade was possible I am sure they can do the same but maybe they are just hoping the owner forget about the issue and buy another phone, hmmm that's an option, Samsung next phone I think.

Rie0906
What's DOS?
Posts: 2
Registered: ‎09-30-2015
Location: United States
Views: 325
Message 84 of 182

Re: No incoming calls after lollipop update (Xt1039)

that's exactly my thoughts I will be purchasing a new phone --- most likely Samsung ...I am definitely considering even switching carriers because of this......

steber1
What's DOS?
Posts: 1
Registered: ‎10-18-2015
Location: Other
Views: 325
Message 85 of 182

Re: No incoming calls after lollipop update (Xt1039)

I have the same problem (Moto G LTE XT1039). 



Upgraded 2 weeks ago from KitKat to  5.1  (23.21.17.peregrine_reteu.reteuall.en.EU reteu).



Before the update was possible to receive calls on 4G network, now I need to use 3G to be reachable.



 



Waiting for a solution.



Thank you.



 

pete91
What's DOS?
Posts: 1
Registered: ‎10-11-2015
Location: Spain
Views: 325
Message 86 of 182

Re: No incoming calls after lollipop update (Xt1039)

Same problem with my XT1039.



Something new in finding the solution?



Since the problem appears only on LTE in standby mode how about to workaround it using an app that changes preferred network type to 3G when phone goes in standby mode. Does anyone now an app that could do this? I have spent couple of minutes without success.

dudducat
What's DOS?
Posts: 16
Registered: ‎07-06-2015
Views: 325
Message 87 of 182

Re: No incoming calls after lollipop update (Xt1039)

Just finished testing of a working fixed firmware. You have to wait, but seems they have found the silution. Bye
Ste
Squits
What's DOS?
Posts: 17
Registered: ‎07-22-2015
Location: India
Views: 325
Message 88 of 182

Re: No incoming calls after lollipop update (Xt1039)

That's excellent news, I hope the fix works for everyone. Cheers for the
update!
michelebose
What's DOS?
Posts: 7
Registered: ‎08-10-2015
Location: United Kingdom
Views: 325
Message 89 of 182

Re: No incoming calls after lollipop update (Xt1039)

Good for us all! Hope to get it soon.. I'm playing for time while looking for a change of carrier but I wouldn't mind keeping WIND.



Thank you for the update!

Squits
What's DOS?
Posts: 17
Registered: ‎07-22-2015
Location: India
Views: 325
Message 90 of 182

Re: No incoming calls after lollipop update (Xt1039)

Just had an OTA update this morning, any idea if the solution to our problem is part of the update?
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