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FredPJones
Paper Tape
Posts: 2
Registered: ‎04-19-2019
Location: UM
Views: 125
Message 1 of 1

Phone Contacts not syncing with Gmail Account Contacts. What to do?

I am getting a problem with my Motorola Moto G phone (android 4.4.2). The 'People' app shows contacts from all the accounts I've created on the phone: Google, Skype, Facebook, and Outlook.com and if I remove the Google account from the phone the 'People' app tells me there is no suitable account to sync contacts with. Nb, there doesn't seem to be a way to pick a different account to sync my contacts with, its Google or nothing; the contacts on my phone are never synced to the other accounts.

However, the contacts do not get synced to Google. On Gmail, I can only see my Google contacts. No, if I create a new contact on the phone it gets created as a Google contact and gets synced to Google if I create a new contact on Google it gets synced to the phone as a Google contact.

 

I concern my issue with Gmail support and Motorola support, both advised me to contact the app developer as it clearly was not a problem with the phone.