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galvin1
What's DOS?
Posts: 4
Registered: ‎08-12-2014
Views: 10,829
Message 1 of 8

how to turn off moto g without power button


Helloo



My moto g power button has stopped working and and my phone just got stuck. Is there anyway software to restart the phone using pc ?? or is there any other way to do it ??

Moto Sr Moderator
Moto Sr Moderator
Posts: 12,411
Registered: ‎02-02-2016
Location: US
Views: 10,829
Message 2 of 8

Re: how to turn off moto g without power button


Can you tell us what you mean by stuck?  Without more information, it sounds like the phone needs a repair, although I can't be sure.  Did anything happen to the phone?  Is the Power button loose?  Was the phone dropped?  Damaged in some way?  Wet?  Anything?

galvin1
What's DOS?
Posts: 4
Registered: ‎08-12-2014
Views: 10,829
Message 3 of 8

Re: how to turn off moto g without power button


my screen has froze.. it doesnt respond to anything

Moto Sr Moderator
Moto Sr Moderator
Posts: 12,411
Registered: ‎02-02-2016
Location: US
Views: 10,829
Message 4 of 8

Re: how to turn off moto g without power button


Please try everything on this page and let us know the outcome.



Please make sure you time your button presses to make sure you're holding the button long enough.



 

galvin1
What's DOS?
Posts: 4
Registered: ‎08-12-2014
Views: 10,829
Message 5 of 8

Re: how to turn off moto g without power button


my power button is not working thats the issue .. it broke a week back and now i cant force shut down also

Wendy_W
Bit Torrent
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Registered: ‎11-17-2013
Location: United States
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Message 6 of 8

Re: how to turn off moto g without power button


In that case, galvin, you'd need to take it in to an authorized repair centre.

galvin1
What's DOS?
Posts: 4
Registered: ‎08-12-2014
Views: 10,829
Message 7 of 8

Re: how to turn off moto g without power button


im okay .. im draining the battery now ... will drop it at the service centre tomorrow .. Thanks a lot for helping Smiley Happy

RichieRich8869
What's DOS?
Posts: 1
Registered: ‎11-03-2018
Location: US
Views: 646
Message 8 of 8

Re: how to turn off moto g without power button

Just today I had myG6 play in my pocket and it was buzzing, I took it out of my pocket and noticed the power button was broke off. Now it is continually buzzing, and I found the broken power piece that broke off. I put it back into the slot and pressed and held for at least 2 mins. The thing is still buzzing. any ideas???

 

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