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arkaujjal
Fanfold Paper
Posts: 1
Registered: ‎07-20-2013
Location: IN
Views: 86
Message 1 of 2

moto g xt1033 battery service refused

So the battery for  moto G xt1033, bought on lauch day at flipkart, finally died.
I took my phone to the service centre here in Jodhpur[listed below], and they refused to accept my phone
citing part unavailblity as the reason.
and here is what happened when I tried to talk to a support executive through chat : ch.JPG


So short of using my  fully functional phone with a dead battery as a paper weight, do I have any options?

Looking forward to a resolution.

1. Motorola service centre at Jodhpur

SUPREME CARE
Sethia Bhawan, Opp. Himmat Jai Motors, Jalori Gate, Jodhpur
Jodhpur - Rajasthan
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Senior MotoAgent
Senior MotoAgent
Posts: 5,183
Registered: ‎07-12-2014
Location: US
Views: 49
Message 2 of 2

Re: moto g xt1033 battery service refused

Hi arkaujjal,

 

We would like to get more information about your case. Please email your details to apsocial@motorola.com. Share the center's name and location and a copy of your job sheet or reference number. We want to help. We will properly escalate your concern.

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.