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Víctorubeda
Paper Tape
Posts: 1
Registered: ‎01-12-2017
Location: CL
Views: 476
Message 1 of 2

Moto Maxx issue

Buenas tardes tengo un problema con mi Motorola moto maxx que lo compre a la empresa Movistar en chile y al cabo de un año me cambié de compañía a claro pero ellos me blekearon mi celular y no puedo recibir y aser llamadas yo cancele el celular al contado y cancele las deudas y estoy cancelando el plan que tengo en claro y esto me trae muchos problemas por que es mi teléfono que les pague y ellos quería saber cómo puedo solucionar este problema

 

Google translation added: Spanish > English

Good afternoon I have a problem with my Motorola moto maxx I buy it to the company Movistar in Chile and after a year I changed company to clear but they bleke my cell phone and I can not receive and make calls I cancel the cell phone in cash And cancel the debts and I am canceling the plan that I have in clear and this brings me many problems because it is my phone that pays them and they wanted to know how I can solve this problem

 

 

Edit by Lenovo moderator, sarbin (prior to thread move to Moto): Translation added. Subject edited to match message. Was: Re: Welcoming Motorola

Moto Sr Moderator
Moto Sr Moderator
Posts: 27,352
Registered: ‎02-02-2016
Location: US
Views: 442
Message 2 of 2

Re: Moto Maxx issue


@Víctorubeda wrote:

Buenas tardes tengo un problema con mi Motorola moto maxx que lo compre a la empresa Movistar en chile y al cabo de un año me cambié de compañía a claro pero ellos me blekearon mi celular y no puedo recibir y aser llamadas yo cancele el celular al contado y cancele las deudas y estoy cancelando el plan que tengo en claro y esto me trae muchos problemas por que es mi teléfono que les pague y ellos quería saber cómo puedo solucionar este problema

 

Google translation added: Spanish > English

Good afternoon I have a problem with my Motorola moto maxx I buy it to the company Movistar in Chile and after a year I changed company to clear but they bleke my cell phone and I can not receive and make calls I cancel the cell phone in cash And cancel the debts and I am canceling the plan that I have in clear and this brings me many problems because it is my phone that pays them and they wanted to know how I can solve this problem

 

 

Edit by Lenovo moderator, sarbin (prior to thread move to Moto): Translation added. Subject edited to match message. Was: Re: Welcoming Motorola


I am sorry. I don't understand your problem. Your phone worked on Movistar but not on Claro? If your phone has Movistar specific software, it might not work on another carrier if frequencies are different. 


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