03-30-2017 01:59 PM
I have a Moto Maxx...about a month ago I turned it on and couldnt get past the reboot. The phone is stuck on the light blue Motorola insignia and wont finish rebooting. I did a hard reset on it and cleaned the cache in recovery mode and phone is still having the same issue. I took it to my carrier and they said it had a software problem that wasnt fixable. I was wandering if anyone has had this issue and what they did to fix it? Any help would be very appreciated! Thanks guys!
03-30-2017 02:32 PM
if clearing the cache and a factory reset from recovery mode didn't fix it, I can't think of any advice we could offer here that would help