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07-12-2011

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Annoying "Hangouts has stopped Working" message

2017-02-26, 13:31 PM

My Moto X 1st Gen is now my stand-by phone, and I used it on a trip to the 'States recently to run a USA Based Sim Card. For a Month, every Day I got several annoying "Unfortunately Hangouts has stopped Working" messages, which meant I had to click on "OK" to get rid of them & carry on with whatever I was doing.

On returning to Germany I put my Vodafone sim in & still the same message. Any way to get rid of this message?

 

Android Version 5.1

Security patch level 2016-04-01

System version 222.201.1.ghost_row.Retail.en.DE

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2138 Posts

05-25-2016

IN

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  • Message 2 of 26

Re: Annoying "Hangouts has stopped Working" message

2017-02-26, 17:09 PM

Hey,

have you tried clearing data and cache?

Go to settings/Apps/Show system/Hangout/Storage and clear data and cache.

 

Regards,
Amal

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681 Posts

07-12-2011

DE

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  • Message 3 of 26

Re: Annoying "Hangouts has stopped Working" message

2017-02-26, 17:28 PM

Hi there,

 

Thanks for replying - yes, I did that, but unfortunately no change :-(


wrote:

Hey,

have you tried clearing data and cache?

Go to settings/Apps/Show system/Hangout/Storage and clear data and cache.

 


 

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2138 Posts

05-25-2016

IN

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  • Message 4 of 26

Re: Annoying "Hangouts has stopped Working" message

2017-02-26, 17:46 PM

Hey,

Do you use hangout?

Or else you can disable itt.

Regards,
Amal

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681 Posts

07-12-2011

DE

171 Signins

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  • Posts: 681
  • Registered: ‎07-12-2011
  • Location: DE
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  • Message 5 of 26

Re: Annoying "Hangouts has stopped Working" message

2017-02-26, 17:55 PM

 

Never used it, 6 I belteve it was replaced in one uf the updates to 5.0

In any case Hangouts does not even show up as an installed app.


wrote:

Hey,

Do you use hangout?

Or else you can disable itt.


 

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2138 Posts

05-25-2016

IN

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  • Message 6 of 26

Re: Annoying "Hangouts has stopped Working" message

2017-02-26, 18:10 PM

Then try disabling it

Go to settings/Apps/Show system/Hangout/Disable

Regards,
Amal

If I helped you HIT KUDOS


If I solved Your issue Mark it as Solution                                                                                               


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681 Posts

07-12-2011

DE

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  • Posts: 681
  • Registered: ‎07-12-2011
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  • Message 7 of 26

Re: Annoying "Hangouts has stopped Working" message

2017-02-26, 18:13 PM

There is no Hangouts on my system. It is not present in apps, & under 5.1 there is no Show System when you go to apps


wrote:

Then try disabling it

Go to settings/Apps/Show system/Hangout/Disable


 

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2138 Posts

05-25-2016

IN

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  • Message 8 of 26

Re: Annoying "Hangouts has stopped Working" message

2017-02-26, 18:19 PM

Ok am sorry. In mine its in system. Doesn't matter disable it.

If you cant find it, then simply touch and hold hangouts icon and drop it on the "i".

Regards,
Amal

If I helped you HIT KUDOS


If I solved Your issue Mark it as Solution                                                                                               


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681 Posts

07-12-2011

DE

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  • Message 9 of 26

Re: Annoying "Hangouts has stopped Working" message

2017-02-26, 18:26 PM

There is no Hangouts icon, no sign of it on the phone except for this message :-)

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2138 Posts

05-25-2016

IN

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  • Posts: 2138
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  • Message 10 of 26

Re: Annoying "Hangouts has stopped Working" message

2017-02-26, 18:38 PM

Go to play store and choose my apps and games. Check whether hangout is mentioned there

Regards,
Amal

If I helped you HIT KUDOS


If I solved Your issue Mark it as Solution                                                                                               


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