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05-20-2016

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Waiting for unlock bootloader code

2016-05-20, 1:29 AM

Trying to unlock the bootloader for moto x (1st gen) through https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-b.

 

I did entered the unlock ID as:

3A55000395487777#5430373630303059535300585431303533000000#C6D13EB09EB2EB216A172EF710F70AFB89753D10#DA1239050C0001000000000000000000

 

And then I do get a blue "REQUEST UNLOCK KEY" button which means my phone is eligible. I click that and wait for the email, which I never get. Can somebody please help me

Thanks

Ahsan  

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4242 Posts

02-02-2016

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Re: Waiting for unlock bootloader code

2016-05-20, 14:25 PM

wrote:

Trying to unlock the bootloader for moto x (1st gen) through https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-b.

 

I did entered the unlock ID as:

3A55000395487777#5430373630303059535300585431303533000000#C6D13EB09EB2EB216A172EF710F70AFB89753D10#DA1239050C0001000000000000000000

 

And then I do get a blue "REQUEST UNLOCK KEY" button which means my phone is eligible. I click that and wait for the email, which I never get. Can somebody please help me

Thanks

Ahsan  


Hi ahsanakbar,

 

Let me go ahead and assist you, could you please provide me the unlock data, and IMEI number? Thanks

 

Best regards,

Suny

Motorola Support

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8 Posts

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Re: Waiting for unlock bootloader code

2016-05-20, 21:13 PM

My phone's IMEI number is:

355003059847777

 

and unlock data I got from the phone through fastboot is: 

3A55000395487777#5430373630303059535300585431303533000000#C6D13EB09EB2EB216A172EF710F70AFB89753D10#DA1239050C0001000000000000000000

 

thanks

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1 Posts

05-22-2016

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Re: Waiting for unlock bootloader code

2016-05-22, 3:30 AM

I have the same issue. Moto says they sent me an email with the unlock code but I haven't seen one for the past 2 hours.

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4242 Posts

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Re: Waiting for unlock bootloader code

2016-05-23, 15:12 PM

wrote:

I have the same issue. Moto says they sent me an email with the unlock code but I haven't seen one for the past 2 hours.


Hi 9franko9,

 

Could you please share IMEI number, and unlock data? Thanks

 

Best regards,

Suny

Motorola Support

 

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2 Posts

05-29-2016

MX

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  • Message 6 of 25

Re: Waiting for unlock bootloader code

2016-05-29, 8:41 AM

help me

send a code 

 

9900012099262030#5430363238304154375900585431303630000000#D5D9FE0353815E7532C1EB6EDFBBB97D78059B46#15A8AC050C0001000000000000000000

 

imei: 990001209926203

mail: romanun3z@gmail.com

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4242 Posts

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Re: Waiting for unlock bootloader code

2016-05-30, 14:47 PM
Hi romanun3z,

Thank you so much for the information provided. I have checked on my system the IMEI you have shared and see that your device is not a Developer Edition phone, so it will not qualify for the Bootloader Unlock program.

Best regards,
Suny
Motorola Support 

 

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8 Posts

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Re: Waiting for unlock bootloader code

2016-05-31, 18:12 PM

Hi Sunny, any updates on the unlock code ?

Thanks

Ahsan

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Re: Waiting for unlock bootloader code

2016-06-01, 13:43 PM

Hi ahsanakba,

 

Oh! I really apologize I thought I already answered you, I have checked on my system the IMEI you have shared and see that your device is not a Developer Edition phone, so it will not qualify for the Bootloader Unlock program.


Regards
Suny
Motorola Support

 

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8 Posts

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  • Message 10 of 25

Re: Waiting for unlock bootloader code

2016-06-01, 17:30 PM

is there another way?

i know it may void warranty but i have to as my phone is not working 

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