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05-29-2020

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XT1058 won't update

2020-05-29, 23:32 PM

Hello,

 

My old cell phone broke, so I bought a used Moto X XT1058 (AT&T variant) off ebay since I can't really afford a new one. Everything is working fine with it except I can't get software updates to work. It's on 4.2.2 and I really need to get it to v5+ in order to use Family Link with my kids.

 

When I select "System updates" I just get a "Check for update was not available at this time. Try again Later". I've spend so much time troubleshooting already with reboots, app updates, factory resets, etc.

 

So my request is if Lenovo would be willing to send me all of the OTA update files so I can flash them manually from recovery mode. Honestly I think that would be easier than a bunch more troubleshooting.

 

Any help would be much appreciated!

 

Thanks,

Nick

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3 Posts

05-29-2020

United States of America

4 Signins

15 Page Views

  • Posts: 3
  • Registered: ‎05-29-2020
  • Location: United States of America
  • Views: 15

Re:XT1058 won't update

2020-05-31, 0:48 AM

I used ADB and fastboot to flash 5.1. It's stressful process but seems to have worked fine. 

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3 Posts

05-29-2020

United States of America

4 Signins

15 Page Views

  • Posts: 3
  • Registered: ‎05-29-2020
  • Location: United States of America
  • Views: 15
  • Message 2 of 3

Re:XT1058 won't update

2020-05-30, 19:35 PM

Would it work if I just used ADB and fastboot to install ATT_XT1058_5.1.0_LPA23.12-21.7_cid1_CFC.xml.zip?

I don't care about losing any data but don't want to brick the phone.

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3 Posts

05-29-2020

United States of America

4 Signins

15 Page Views

  • Posts: 3
  • Registered: ‎05-29-2020
  • Location: United States of America
  • Views: 15
  • Message 3 of 3

Re:XT1058 won't update

2020-05-31, 0:48 AM

I used ADB and fastboot to flash 5.1. It's stressful process but seems to have worked fine. 

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