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11 Posts

11-09-2014

US

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  • Posts: 11
  • Registered: ‎11-09-2014
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Moto X 2nd. gen 5.1 to 6.0

2020-11-21, 0:21 AM

Hello,

 

I have a Moto X 2nd. gen that I like too much to get rid of, and we got a new truck, (Ram 1500) and the Uconnect is now offered only back to Android 6.0. My phone has this 5.1 operating system, but I googled it, and one place said that Moto X 2nd. gen is upgradable to Android 6.0.

 

I have tried to use support.motorola.com and used their advice, but can not find out what to do.

 

I hope someone knows, and could help me.

 

Thanks, in advance,

 

Bill

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11395 Posts

03-05-2018

US

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  • Posts: 11395
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  • Location: US
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  • Message 2 of 2

Re:Moto X 2nd. gen 5.1 to 6.0

2020-11-23, 20:28 PM

Hi Bill1962,

 

It's a pleasure to see you here on Forums. I will ask around and confirm this, can you please update your profile with the current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps/software to see if they are a source of problems.

See here for the instruction. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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