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nikon02ta
Paper Tape
Posts: 15
Registered: ‎10-15-2013
Location: United States
Views: 4,753
Message 1 of 7

Media volume won't turn up?


Has anyone else noticed their media volume getting stuck all the way down (even if it wasn't previously set to off) and when you try to turn it up the slider is just grayed out? I've seen this on my Moto X and a friends. This is a recent problem since the latest update. It fixes itself off and on throughout the day, but if I need it to turn up I have to reboot if it hasn't decided to fix itself.

gbrewman
What's DOS?
Posts: 2
Registered: ‎10-11-2010
Views: 4,753
Message 2 of 7

Re: Media volume won't turn up?

I've had this problem on other android devices and usually be cause another app is using the volume profile to the point of hijacking the sound profile. I can usually fix it by closing other apps that are open.
Neal1
What's DOS?
Posts: 4
Registered: ‎11-21-2011
Location: United States
Views: 4,753
Message 3 of 7

Re: Media volume won't turn up?

This occurred to me right after an update to the Play Music app. To fix it
I powered off the phone and then turned the power back on it hasn't been an
issue since.
nikon02ta
Paper Tape
Posts: 15
Registered: ‎10-15-2013
Location: United States
Views: 4,753
Message 4 of 7

Re: Media volume won't turn up?

I'll have to try that, just powering off the device has only been a temporary fix so maybe closing apps will help. I'll update with more info later. Thanks guys!
herki
What's DOS?
Posts: 1
Registered: ‎11-13-2013
Location: United States
Views: 4,753
Message 5 of 7

Re: Media volume won't turn up?


The sound issue seems to happen to me only at night, after Moto Assist has kicked the phone into night mode. It might be a coincidence, but I assumed the two were related.



The next time it happens to me, I'll try closing other apps.

Heathyr
What's DOS?
Posts: 1
Registered: ‎12-14-2016
Location: US
Views: 3,488
Message 6 of 7

Re: Media volume won't turn up?

I've had this problem for a few weeks now and it won't reset even if I restart the phone or close all the apps so I don't have a clue on what to do

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kaylababayla
What's DOS?
Posts: 1
Registered: ‎01-02-2020
Location: US
Views: 84
Message 7 of 7

Re: Media volume won't turn up?

Go to sound settings and see where it says "Do Not Disturb" and make sure it is turned off 

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