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11-18-2011

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  • Message 1 of 14

Map Updates?

2011-11-18, 3:56 AM

I am dissapointed in my Motonav TN565t. I purchased it in November 2010 and updated to 2009Q4 North America maps. There have been no new maps since then. Is this the kind of support that Motorola offers? Are there any plans to support these products?

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792 Posts

06-25-2010

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  • Message 2 of 14

Re: Map Updates?

2011-11-18, 13:46 PM

  Well here`s the situation, unfortunately......  As of last August, 23rd......Mark, the forums manager, announced to all of us TNXXX user`s, that Motorola will no longer offer any firmware/software updates for our units.   Same goes for any map updates, since Motorola is discontinuing the production of all Motonav gps devices. 

  The rest of us also, are stuck with the 2009Q4 maps too.......

   However, it is said, that Motorola will continue to give support, and honor thier warrantry, for one year from date of purchase.  If this info helps any.......

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525 Posts

06-26-2010

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  • Message 3 of 14

Re: Map Updates?

2011-11-18, 17:57 PM

Well, it is possible to get newer maps for the Motonav, but you would be breaking copyright laws to do so.  That said, I do know that people are running Navteq 2010 Q4 and even 2011 Q2 maps.  You can even have TeleAtlas maps run on it as well.  It just all depends on how you want to rationalize or justify it.      We are also holding out some hope that NNG, the original firmware and Navteq map provider for the Motonav line to allow Motorola PND users to purchase updates through them.  The MotoExtras Toolbox software is just another version of NaviExtras Toolbox.  The latter will not recognize the Motonav therefore useless until they adjust and they may never.  On another note if you have not visited the Motonav forum at gpsreview.net you should look there for various "skins" for the TN765 and other enhancements, such as expanded branded icons for your current mapset.

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525 Posts

06-26-2010

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  • Message 4 of 14

Re: Map Updates?

2011-11-19, 1:44 AM

@chrs2ca - Just realized you have a 565 and so far there aren't skins for your PND at gpsreview.net.   At least not yet.

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792 Posts

06-25-2010

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  • Message 5 of 14

Re: Map Updates?

2011-11-19, 1:48 AM

@Spyder.  Are there persons, that you know of, that are communicating with NNG to see IF they will make new maps available for the Motorola user`s at this time?

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525 Posts

06-26-2010

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Re: Map Updates?

2011-11-19, 2:25 AM

No, I don't.  Have not seen anything that might indicate any attempts are even being tried.

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03-30-2012

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  • Message 7 of 14

Re: Map Updates?

2012-04-27, 10:19 AM

I dont know if anyone from Motorola MotoNav reads these posts but is it possbile to buy a licensed map from another provider that can be installed on this GPS unit since Motorola is no longer servicing them?


 


So what I mean is there anyway to buy from NavTeq or TeleAtlas that will work? Frown

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792 Posts

06-25-2010

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  • Message 8 of 14

Re: Map Updates?

2012-04-27, 13:30 PM

   Very good question....... Late last year, I, too, also asked Motorola about getting a new source of maps for our units,( twice,)  but to date.....I never heard back from them.   Neither Mark (forums manager) or any moto experts ever seem to pop into this area anymore, however, I`m sure they still are monitoring these posts FWIW.

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03-30-2012

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  • Message 9 of 14

Re: Map Updates?

2012-04-27, 14:35 PM

Just seems chicken SH!t for them to completely leave us in the lurch like this....Ive had the same map since I bought this unit in Jan of 2010...


 


its a great little system...the LEAST they could do is provide us with a new source of maps...

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  • Message 10 of 14

Re: Map Updates?

2012-04-27, 14:40 PM

   I DO agree.  I picked mine up, two weeks after they were first released, so I share your pain. 


 Perhaps, one of the moderators can shed some kind of light on this situation........

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