cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
just_hoss
Not applicable
Posts: 21
Registered: ‎02-06-2012
Location: United States
Views: 1,826
Message 11 of 18

Re: Phone Reboots Daily


seemingly so ?!?!?



 



Hoss

Cableguy
Not applicable
Posts: 2
Registered: ‎11-26-2012
Location: United States
Views: 1,826
Message 12 of 18

Re: Phone Reboots Daily


I have the same problem thought it was the phone and had it tested at the Sprint store and they saw no problem. also just switched out the phone and while it was sitting on the desk it just reboot... can anything be done, or do we just have to live with it???



Thanks

Remy
Not applicable
Posts: 4,651
Registered: ‎06-18-2010
Location: US
Views: 1,826
Message 13 of 18

Re: Phone Reboots Daily


@cableguy



A copy things:



1) Do you have an SD card installed? If yes, did you format it with the phone before using it?



2) When was the last time you did a factory reset?



3) Have you installed any apps around the time this started?



 



Thanks,



J

davidg424
Not applicable
Posts: 36
Registered: ‎11-01-2011
Location: United States
Views: 1,826
Message 14 of 18

Re: Phone Reboots Daily


1. Yes i do, it was formatted with the phone, and again yesterday when i factory reset the phone



2. Yesterday.



3. No, the only apps i have installed are facebook and twitter.



 



The phone has rebooted twice since i factory restored it about 18 hours ago. I did a complete restore wiping the internal and SD card of all data.

Cableguy
Not applicable
Posts: 2
Registered: ‎11-26-2012
Location: United States
Views: 1,826
Message 15 of 18

Re: Phone Reboots Daily


@Remy



Do not have an SD card



When i traded the phone out



No apps added at all.



 

eaccents
Not applicable
Posts: 13,987
Registered: ‎02-02-2016
Location: US
Views: 1,826
Message 16 of 18

Re: Phone Reboots Daily



Cableguy said:


@Remy



Do not have an SD card



When i traded the phone out



No apps added at all.



 


View original


@cableguy:  can you give us an update on your situation?  Was your issue resolved or does it persist?

Comment in the spirit of COMMUNITY: "Share experiences / expertise, engage in the discussions, and offer advice and suggestions."
just_hoss
Not applicable
Posts: 21
Registered: ‎02-06-2012
Location: United States
Views: 1,826
Message 17 of 18

Re: Phone Reboots Daily


mine has been OK lately, not so much rebooting, but a completely random loss of service? last night, it was doing the 1x/no DC radio deal



just now, I lost all service for about an hour, had to pull the battery to get any type of service (toggle AP mode, power on-off no help) just finally got the phone back on, but only with 1x service???? perhaps its just a service issue? we have quite a few of these phones at work, and no one else has commented on this issue?



 



any ideas?



EDIT: as i was waiting  for my comment to upload, I lost everything again for a few minutes, then was stuck in 1x for about 5 minutes (grey, not blue , if that helps)- posted here as opposed to starting a new thread-but can if that would help?



Hoss

avatars256
Not applicable
Posts: 44
Registered: ‎11-02-2011
Location: United States
Views: 1,826
Message 18 of 18

Re: Phone Reboots Daily

mine reboots during heavy texting and low signal strength. the phone doesn't know hat to do looking for the signal and the entire stack crashes and the phone resets.