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08-19-2012

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Application hangs issue and screen touch issue

2012-09-06, 6:06 AM

Hi,


 


Recently I purchased Motorol Atrix2 Phone in India. I am facing some problems.


 


1.) While playing Racing Moto game(downloaded from android market) suddenly touch response goes(hlding touch on the screen to increase bike speed) so the bike speed goes down from 120 kmph to 70. After that it will work fora while and again slows down.


2.) Some times touch is not working, this is noticed while playing Temple Run game.


3.) As many people discussed in this forum, network disconnection issue exists.


4.) While playing many of the games/applications, applications hangs(application, not phone) for a while(around 20 sec) and starts working after that. This issue is observed in most of the apps.


 


When I contatced customer care, they told to do factory reset. After factory reset also, same issues exists.


I again sent mail to customer care.


 


Does any body noticied similar kind of issues? or my phone is defective one?.


 


Thanks in advanace.


Murali.

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28352 Posts

02-02-2016

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Re: Application hangs issue and screen touch issue

2012-09-08, 12:41 PM


Is the problem only with games? Is there a nearby phone provider that you can go to and test the same games?



it could be that these games don't like the Atrix 2 - have you contacted the developer?



Hopefully someone else here can respond with their results with these applications.


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08-19-2012

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Re: Application hangs issue and screen touch issue

2012-09-08, 16:12 PM


@ AlphaDog



These apps are working fine in all other brand mobile phones and also working in other Atrix 2 phones.

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02-02-2016

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Re: Application hangs issue and screen touch issue

2012-09-08, 18:59 PM


If the apps work fine on other Atrix 2 phones like yours, then see about getting a warranty replacement. Other  brands of phones are not always a good comparison when troubleshooting. Just because an app works on phone A and doesn't work on phone B - it doesn't mean phone B is broken - the app could have a bug that only phone B is subject too.



 



But again, if other Atrix 2 (ME865) phones don't have this issue, then your phone should be eligible to be replaced/repaired under warranty if it is within the 1st year of purchase. In the USA, AT&T will replace the phone. under warranty.


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1 Posts

01-19-2013

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Re: Application hangs issue and screen touch issue

2013-01-20, 11:54 AM


Hi 



I am also facing the same issue with Moto Racing game downloaded from Google Play. Also Network disconnection issue also persist.



Let me know if you have found any solution.



 



Thanks,



Yogesh

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