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2 Posts

11-26-2014

India

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orange question mark in the battery icon

2015-01-12, 9:31 AM
Hi!


My AtrixHD is not charging. When connecting the charger is marked "charging", but the battery level remains the same.


The battery icon is gray with orange question mark.


What should I do? Thanks!
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13219 Posts

02-02-2016

US

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Re: orange question mark in the battery icon

2015-01-12, 12:16 PM

That either means your USB cable, wall charger or battery has failed. Try using another USB cable made for charging or another wall charger. If not you can then try a factory reset. If this all fails its most likely the battery and its not replaceable unless serviced.

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