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fhinton
What's DOS?
Posts: 7
Registered: ‎09-19-2012
Location: United States
Views: 236
Message 1 of 3

Bluetooth connectivity intermittent

Has anyone else had problems with Bluetooth?  On my Atrix HD, the Bluetooth either drops the connection or won't connect at all.  This has been an intermittent problem.

fhinton
What's DOS?
Posts: 7
Registered: ‎09-19-2012
Location: United States
Views: 236
Message 2 of 3

Re: Bluetooth connectivity intermittent

The situation with the Bluetooth has gotten worse.  I can't get the phone to connect to any of my Bluetooth devices now.  Before, the problem was more or less intermittent, now I can't use my headset or wireless speakerphone at all.  I would have appreciated some assistance with this problem, but the so-called experts either don't know what may be causing it or they're not interested in assisting with it.  This problem started after the update that was pushed through a few months ago.  I have to assume that the update is related to the problem with the Bluetooth.

Moto Sr Moderator
Moto Sr Moderator
Posts: 27,425
Registered: ‎02-02-2016
Location: US
Views: 236
Message 3 of 3

Re: Bluetooth connectivity intermittent

Have you tried resetting the phone?



How about trying safemode first: 



https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/69361/p/30,6720,8558



I don't know of any recent updates to the HD, but I could have just forgotten. 


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