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alfb
What's DOS?
Posts: 1
Registered: ‎11-26-2014
Location: India
Views: 503
Message 1 of 2

orange question mark in the battery icon

Hi!


My AtrixHD is not charging. When connecting the charger is marked "charging", but the battery level remains the same.


The battery icon is gray with orange question mark.


What should I do? Thanks!
Moto Sr Moderator
Moto Sr Moderator
Posts: 13,100
Registered: ‎02-02-2016
Location: US
Views: 503
Message 2 of 2

Re: orange question mark in the battery icon

That either means your USB cable, wall charger or battery has failed. Try using another USB cable made for charging or another wall charger. If not you can then try a factory reset. If this all fails its most likely the battery and its not replaceable unless serviced.