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Older Devices ArchiveMOTOROLA ATRIX™ 2
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1 Posts

09-05-2012

India

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  • Message 31 of 43

Re: Atrix 2 black screen

2012-09-05, 9:27 AM

My Atrix 2 is also having the same problem. The screen goes black. I can only recieve the calls, the recieve button on the screen works when anyone calls me. but other buttons didnt work. and after call the screen again goes black.


before this have faced this problem 2-3 times. the problem solves by hard reset, but how many times to do this thing.


After the hard reset all data and apps are lost (notes, contacts, sms, apps )


is there any permanent solution by Motorola?

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28352 Posts

02-02-2016

United States of America

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  • Message 32 of 43

Re: Atrix 2 black screen

2012-09-06, 10:42 AM

Since this problem is only affected a handful of users, and those users seem to get the problem again after replacing the phone, it appears to be environmental....


 


Maybe comparing apps, cases, and any particular use case may shed light on the cause. As Eagle328 mentioned he has never seen this, and neither have I or coworkers that have the same phone.


 


* Search box is your friend * I don't respond to PM if question belongs in forum
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15 Posts

08-06-2012

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  • Message 33 of 43

Re: Atrix 2 black screen

2012-09-06, 12:08 PM

I agree with Alpha and Eagle. It definately sounds like "user error". I've had my Atrix 4g since Nov of last year. The only time my screen ever goes black is if i cover the "in pocket sensor" with my finger, or if I push the screen lock/power button. I've never had a screen protector on this phone, I had one on my last Android phone (samsung optimus s) but felt the screen wasnt as responsive.

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17 Posts

12-05-2011

United States

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  • Message 34 of 43

Re: Atrix 2 black screen

2012-09-06, 12:08 PM

Since I owned this handset, and created this thread a while back.  This is not an environmental problem as Motrola would like everyone to believe. I went from the Atrix 2 to an Infuse with the same applications installed! My infuse only powered off when the batteried died do to facebook being on. I am now a Samsung s2 and no screen going black issues again the same apps plus gas buddy.. Again the only time the phone goes off is when the battery gets drained from an APP.   Yes, phones do reboot once in a while, but the scree issue on Atrix 2 is a hardware problem not because person A has this app, and B has this one.


I am glad I returned my Atrix 2 when I had this issue!

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15 Posts

08-06-2012

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  • Message 35 of 43

Re: Atrix 2 black screen

2012-09-06, 12:23 PM

Some apps dont run properly on certain phones, in turn some phone dont run properly with certain apps installed. Even though all the apps on the market are for Android phones, they havent been tested on EVERY PHONE, that would take the developer entirely too long. And dont forget that little things that vary between phone manufacturers, ie, HTC Sense, Moto Blur, etc. Developers cant take all these variables into account during testing. Which is why we rely on feedback from users. 


Also did AT&T do their due deligence, and insist that you reset the phone to factory,before shelling out 4 devices???, to ensure you werent rooted (they wont support a rooted phone)


 


On another note, if your no longer a Motorola user, why are you on here? I see all these posts about people who no longer own motorola phones, yet they are still on here griping.


 


I love my atrix 2. Its better than the iPhone!

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3 Posts

07-16-2012

United States

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  • Message 36 of 43

Re: Atrix 2 black screen

2012-09-06, 17:30 PM

I am ruthless with turning off the apps on my phone (I don't use an app, I just do it manually). I set almost everything to go off when the system goes idle and I open task manager and close things by hand. [The auto-end app function only works about 50% of the time. Those apps are pesky.] I try 3-4 times aweek to power off my phone and back on, just to make sure nothing is still running (although things that run on boot will run, of course).
I'm also not a big fan of apps that run outside my control, so I uninstall them. If I want to use yahoo or facebook or whatever, I open the browser and go to a bookmark. In fact, the browser version usually has more functionality than the app, and is more intuitive (or at least more familiar).
That's not to say I don't have any apps, I do. But I don't have any apps whose purpose is to control my phone's processes, in the sense that I don't have any meta-apps which manage my phone. I could see those being problematic, and a failure on the user's part.


Even if Motorola wants to say its the environment...their phone doesn't work with apps installed. That's kind of a big issue, wouldn't you think? 
Imagine if Dell or HP or Apple said, "Oh, the laptop we sold you works great, but you can't install any application software to it. When you do, the hardware fails."


Somebody mentioned something earlier about battery drainage and Facebook. Just to be clear to any outsiders reading this thread, this is NOT a battery drain issue. When you take the battery out and put it back in (restoring the phone) the battery is still at full (or whatever) charge. I have had this happen while on the charger and at capacity (and off the charger, as well).

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13219 Posts

02-02-2016

United States of America

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  • Message 37 of 43

Re: Atrix 2 black screen

2012-09-06, 17:41 PM
I have never had any major issues with many phones I own. My Atrix 2 has over 200 apps on it as well. I dont use any task killers,task managers or stop apps at all. For me this has always been the way I use my phones. And so far no major issues. My battery life is fine too.
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15 Posts

08-06-2012

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  • Message 38 of 43

Re: Atrix 2 black screen

2012-09-06, 17:46 PM

What i mean by apps not working on some phones....is that whatever app (or game) could be designed to use a tablet's processing power or RAM over that in a phone. Its called minimum system requirements. All software developers for PC programs list the minimum system requirements and at least tell you what hardware is compatible with their software. For example...if your gonna run AutoCad on a pc...it requires X amount of video memory, so if you have less than x and try to run their software, and you cant because it keeps crashing, they will tell you to go buy more memory or a better video card....an option not available in phones.


 


My first android phone was the LG Optimus S...there were apps that i wanted to use on that phone, but the phone didnt support those apps....when i tried to run them, the phone ran like doo-doo, or the app crashed, and upon uninstalling them, my phone operated normally....but those same apps work on my Atrix 2. Why? because the phone met the minimum system requirements for that app. It could either be the app was designed to work on an older version of android and was never updated to ecompass the functionalty and design changes of the newer Android OS's

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15 Posts

08-06-2012

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  • Message 39 of 43

Re: Atrix 2 black screen

2012-09-06, 17:48 PM

Eagle328 said:

I have never had any major issues with many phones I own. My Atrix 2 has over 200 apps on it as well. I dont use any task killers,task managers or stop apps at all. For me this has always been the way I use my phones. And so far no major issues. My battery life is fine too.

 I'm the same way. I'm still on my original Atrix 2.

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408 Posts

03-24-2010

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  • Message 40 of 43

Re: Atrix 2 black screen

2012-09-06, 18:32 PM

I run these apps listed below.  All together there are 343 of them.  I don't have the "black screen" problem happen at all.  I also have an Atrix 4G and don't have those issues at all.  My phone also gets some pretty hard usage, our house has stone floors throughout and, as you might guess I've dropped it a few times...well, make that a lot.  It has no protective cover and I push it for all it's worth.


My opinion is it's a damn good phone and although Motorola seems to be a favorite for Verizon and almost an ugly step-child for AT&T I get more reliable signal availability across the country with AT&T than I ever did with Verizon so after 15 years working with each of the major carriers, AT&T, Sprint and Verizon I stick with AT&T for signal availability and Motorola for quality and reliability.


Oh, final note, as a retired telecommunications professional I HATE AT&T with a passion because of their arrogance but I have to give them business because they meet my communication needs across the country better than any other cell provider.













Apps Installed
1Tap Cleaner Free (1.56)
1Tap Cleaner Pro (1.56)
3d Ringtones (2.1)
9NEWS (4.2.0.0)
ASTRO (ASTRO_3.1.409.std)
AT&T Code Scanner (3.0.2)
AT&T Messages (1)
AT&T Navigator (3.1.3.7131061)
AccuWeather (2.1.4)
Ad Network Detector (1.2)
AdFree (0.8.44)
Adobe AIR (3.4.0.254)
Adobe Reader (10.3.1)
Alarms (4.0)
Amazon Kindle (3.6.0.87)
AmbiSciPSL (1.4)
Android Assistant (4.3)
Android™ News (0.4)
Apk manager (1.0.5)
App Backup & Restore (1.0.5)
App Dragon (1.22)
AppAware (2.5.0)
AppBrain App Market (8.14)
Auto Mount (1.1.7)
Aviary (2.1.7)
BBC News (1.3)
Beauty Camera (1.48)
Best Apps Market (BAM) (1.8.4)
Better Flashlight (1.8)
Bing (2.1.635.20111202)
Blink (2.1)
Bookmarks Widget (3.4)
Bookmarks to SD (2.0.6)
Boston Herald (4.2.0.0)
Breaking (4.1)
Browse Faster (1.4.1)
BusyBox Pro (9.5)
Busybox Installer (4.1)
Busybox Installer (4.1)
CBC News (1.0.2)
CNET News (1.2)
Call Logger Pro (3)
Call Logs Backup & Restore (3.01)
CallTrack (1.11)
Camera ZOOM FX (3.5.5)
Camera360 (3.5)
Carrier IQ Detector (1.1.1)
City ID (1.2.21)
Clinometer (2.3.5)
Color Splash FX (1.2.1)
Cop Recorder 2 (1.4)
Currents (1.5.1)
Cymera (1.2.0)
Daily Express (1.7)
Daily Mail Online (1.8.3)
Demotivational Pics (2.1)
Depth Of Field Calculator (1.3.0)
Desktop Toggles (1.3.2)
Deutsch News Online (0.9.3.2)
Dolphin Browser (8.7.0)
Droid Explorer (1.5)
Drudge Report (3.3.2)
England Newspapers (2.2)
Extreme Call Blocker (28.7)
Fast Web Installer (3.1)
Fox News (1.0.8)
Free Press (4.2.0.0)
Gallup News (2.0.1)
Get Altitude (1.2.3)
Google Services (2.4.1)
Google+ (3.1.1.32879387)

 


HD Caller ID (2.2.9)
HD Player (3.6.7)
Hacker's Keyboard (v1.33)
JSOnline (4.2.0.0)
KDVR (1.4.5)
KGW News (4.2.0.0)
KING 5 (4.2.0.0)
KTVB (4.2.0.0)
KWGN (1.4.5)
Lookout (7.18.1-78d79aa)
MLive.com (2.0.10.1)
Market Update Helper ( )
MotoCast USB (1.4.3.6)
Motor Trend (1.5.1)
MyBackup Pro (3.2.3)
MyBackup Root (3.2.3)
NYTimes (2.1.1)
Nature Sounds Ringtones (1.7)
Newspapers USA (3.3)
Not Call Log (2.4)
OnlineZeitungen (1.7)
OregonLive (2.0.10.1)
Pandora (1.7)
Phonalyzr Pro (2.0.1)
Photo BURST (1.2.0)
Photo BURST Pro (1.0.0)
Photoshop Express (1.3.2)
PicsArt (2.9.0)
PicsArt Viewer (1.3.2)
Pixlr-o-matic (2.1.2)
Police Tape (1.5)
QR Share (1.1)
ROM Manager (5.0.2.0)
ROM Manager Premium License (1.0.7)
Relax Noise 3 (1.0)
Rescan SD (1.0)
Retouch Free (3.1.1)
Ringtone Maker Pro (1.3.5)
Romney-Ryan (v2.0.0)
SD CARD Storage Optimizer Pro (3.4.2)
SDCardTester (null)
SMS Backup & Restore (5.81)
Screen Cut (2.8.2)
Screenshoter (1.4.8)
Smart Tools (1.4.9)
SoundForm (2.4.5)
Soundmix (1.5)
Speed Test (1.0.1)
Sun-Times (1.21.0)
Super Photo (1.37)
Superuser Elite (0.8)
SystemPanel Lite (1.1.2)
Tasks (1.0)
Terminal Emulator (1.0.44)
Titanium Backup PRO (1.2.2)
Tom's Hardware (1.03)
UCam (2.1.3.081704)
Ubuntu One Files (1.2.4)
VirtualRecorder (1.25)
Volume Control (1.47)
WGN TV (1.2)
Wikipedia Search (1.1)
Wolverines News (1.7.7.1)
YPmobile (3.7.1)
YouTube Search (1.4)
ZumoCast (1.1.3)
inSSIDer (1.0)
myAT&T (3.2)
xda premium (2.0.1)


Sent from my MOTOROLA ATRIX™ 2 on AT&T




   

 
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