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Stuck on the Rethink Possible boot screen

2012-12-30, 1:59 AM

I let my phone's battery run out, after plugging it in the the charger for about two minutes, i turned it back on, and my phone has been stuck on the AT&T Rethink Possible boot screen. I have done a batter pull, and still nothing....kinda dumbfounded....google was no help. 


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Re: Stuck on the Rethink Possible boot screen

2012-12-30, 3:02 AM

If you want to try something before going and doing a factory rest then try this.

Pull the battery and Sim out of the phone for 5 minutes. Then put them back in. Plug it in to a wall charger only and not a USB port. Let it charge for about an hour before trying to turn it on. If this does not work then a factory reset would be the next step.

You can find the manual reset instructions here https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/71790/p/30,6720,8109


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Re: Stuck on the Rethink Possible boot screen

2013-01-10, 13:37 PM

This happened to me about 3 weeks ago, I had to send it in for repair. Got it back last week.

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