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45 Posts

04-01-2011

Milwaukee

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  • Posts: 45
  • Registered: ‎04-01-2011
  • Location: Milwaukee
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  • Message 1 of 2

Touch Screen doesnt respond while charging

2012-05-03, 3:57 AM

Hello Experts,


 


When I connect my phone to a wall charger (provided my Motorola), the touch screen responds rarely (slowly). As soon you disconnect the charger it works fine. I had talked to Motorola specialist over the phone and she provided me with a new charger. However, the problem still persists.


 


Yesterday, I used a Blackberry charger (with very close voltage and current output) and the phone worked fine. Has anyone else faced this issue? Does anyone know what can be done?


 


Sanket

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1314 Posts

12-09-2011

United States

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  • Posts: 1314
  • Registered: ‎12-09-2011
  • Location: United States
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  • Message 2 of 2

Re: Touch Screen doesnt respond while charging

2012-05-03, 20:34 PM

This seems to happen on many different phones on this site (RAZR, BIONIC, ETC...). The only fix so far is using the charger and USB that came with the device. If they sent you a replacement and it didn't work, possible they sent you one for a different Moto phone. My RAZR does that if I use my BIONIC charger/cable. But the BIONIC works fine on my RAZR charger/cable. Gremlins at work is the only plausable explanation.


Not sure what else can be done. No one else has come up with much either that I am aware of.


But at least you do have one that works. Just keep an eye on battery temp when charging as some chargers can cause some phones to heat up.


Sorry couldn't give you a more definitive answer.


Thanks...

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