---

wrote:

I have a Verizon Moto E (2015). I have ONLY used it on WiFi (never activated with Verizon). It is updated to Android 5.1.

I have followed the excellent "bootloader unlock instructions by Motorola. So far, NOT sucessful!

The error message reads: "Your device does NOT qualify for bootloader unlocking".

 

Reading through this Forums, I have the following CID: 0x0002 (apparently "unlockable" because it is Verizon)

(I thought after 2014, ISPs were NOT allowed to permanently lock the device.)

 

I would like to use a GSM SIM card in this phone.

I will sincerely appreciate any recommendations/assistance to UNLOCK this MotoE(2015) to use my GSM SimCard.. Thank you!

 

P.S. I have even tried the "Network"app on Google Play. No luck!

---

You are mixing many things, but first your 0x0002 is NOT unlockable. Column 2 on page 1 is not unlockable. 

There is no requirement for bootloaders to be unlocked, but Verizon did agree to NOT sim card lock new phones.  Your Verizon phone should work with another GSM phone IF the frequencies of the GSM carrier you choose match the frequencies of the phone. 

I have no idea what the "network app" is or its relevance. 

@Joshua_Kim1 Please provide output of get OEM unlock data - unformatted. Cut and paste it all from cmd window

Thanks for the reply.  Here's the unformatted output from "fastboot oem get_unlock_data".

(bootloader) 9900050807771220#54413939323139
(bootloader) 37304600585431303936000000#9D5F
(bootloader) 92FF3A3592D19658C08B5ED7BF7CAB1
(bootloader) E52E1#7906810C0B000000000000000
(bootloader) 0000000
OKAY [ 0.140s]
finished. total time: 0.144s

For your convenience, here's the output from "fastboot getvar all" again.

(bootloader) version: 0.5
(bootloader) version-bootloader: 6016
(bootloader) product: victara
(bootloader) secure: yes
(bootloader) hwrev: 0x82BF
(bootloader) radio: 0x4
(bootloader) emmc: 16GB Samsung REV=07 PRV=0B TYPE=57
(bootloader) ram: 2048MB Elpida S8 SDRAM DIE=4Gb
(bootloader) cpu: MSM8974AC ES1.1
(bootloader) serialno: TA9921970F
(bootloader) cid: 0x0002
(bootloader) channelid: 0x83
(bootloader) uid: 7906810C0B000000000000000000
(bootloader) unlocked: no
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 990005080777122
(bootloader) meid:
(bootloader) date: 10-17-2014
(bootloader) sku: XT1096
(bootloader) iccid: 89148000001390975596
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sat Dec 26 18:11:37 UTC 2015"
(bootloader) ro.build.fingerprint[0]: motorola/victara_verizon/victara:5
(bootloader) ro.build.fingerprint[1]: .1/LPES23.32-25-5-2/2:user/release
(bootloader) ro.build.fingerprint[2]: -keys
(bootloader) ro.build.version.full[0]: Blur_Version.23.201.2.victara_ver
(bootloader) ro.build.version.full[1]: izon.verizon.en.US
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1
(bootloader) ro.build.version.qcom[1]: .04.04.02.048.045
(bootloader) version-baseband[0]: MSM8974BP_4235210.110.09.13R VICTARA_V
(bootloader) version-baseband[1]: ZW_CUST
(bootloader) kernel.version[0]: Linux version 3.4.42-g76c4c7b (hudsoncm@
(bootloader) kernel.version[1]: ilclbld71) (gcc version 4.8 (GCC) ) #1 S
(bootloader) kernel.version[2]: MP PREEMPT Thu Feb 18 03:25:08 CST 2016
(bootloader) sdi.git: git=MBM-NG-V60.16-0-g582b967
(bootloader) sbl1.git: git=MBM-NG-V60.16-0-gfd10553
(bootloader) rpm.git: git=MBM-NG-V60.16-0-gc54d917
(bootloader) tz.git: git=MBM-NG-V60.16-0-g04e322b
(bootloader) aboot.git: git=MBM-NG-V60.16-0-g496ce05
(bootloader) qe: qe 0/0
(bootloader) ro.carrier: vzw
all: listed above
finished. total time: 0.724s

@Joshua_kim1 Your request has been submitted. Please allow 2 business days and watch your spam/social email folders for a response.

@Moofcba - if you read page 1 https://forums.lenovo.com/t5/MOTOROLA-Android-Developer/Bootloader-Unlock-Problems/td-p/3222809

You will see your bootloader can NOT be unlocked  cid: 0x0010 - Cricket Wireless phones are usually not bootloader unlockable. 

fastboot getvar all:

(bootloader) version: 0.5

(bootloader) version-bootloader: 6016

(bootloader) product: victara

(bootloader) secure: yes

(bootloader) hwrev: 0x82BF

(bootloader) radio: 0x4

(bootloader) emmc: 16GB Sandisk REV=07 PRV=01 TYPE=57

(bootloader) ram: 2048MB Elpida S8 SDRAM DIE=4Gb

(bootloader) cpu: MSM8974AC ES1.1

(bootloader) serialno: TA99219NC8

(bootloader) cid: 0x0002

(bootloader) channelid: 0x83

(bootloader) uid: 2E7A930E0B000000000000000000

(bootloader) unlocked: no

(bootloader) iswarrantyvoid: no

(bootloader) mot_sst: 0

(bootloader) max-download-size: 536870912

(bootloader) reason: Reboot mode set to fastboot

(bootloader) imei: 990005080798425

(bootloader) meid:

(bootloader) date: 10-23-2014

(bootloader) sku: XT1096

(bootloader) iccid: 89148000001350228572

(bootloader) cust_md5:

(bootloader) max-sparse-size: 268435456

(bootloader) current-time: "Thu Feb 18 5: 9:59 UTC 2016"

(bootloader) ro.build.fingerprint[0]: motorola/victara_verizon/victara:5

(bootloader) ro.build.fingerprint[1]: .1/LPES23.32-25-5-2/2:user/release

(bootloader) ro.build.fingerprint[2]: -keys

(bootloader) ro.build.version.full[0]: Blur_Version.23.201.2.victara_ver

(bootloader) ro.build.version.full[1]: izon.verizon.en.US

(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1

(bootloader) ro.build.version.qcom[1]: .04.04.02.048.045

(bootloader) version-baseband[0]: MSM8974BP_4235210.110.09.13R VICTARA_V

(bootloader) version-baseband[1]: ZW_CUST

(bootloader) kernel.version[0]: Linux version 3.4.42-g76c4c7b (hudsoncm@

(bootloader) kernel.version[1]: ilclbld71) (gcc version 4.8 (GCC) ) #1 S

(bootloader) kernel.version[2]: MP PREEMPT Thu Feb 18 03:25:08 CST 2016

(bootloader) sdi.git: git=MBM-NG-V60.16-0-g582b967

(bootloader) sbl1.git: git=MBM-NG-V60.16-0-gfd10553

(bootloader) rpm.git: git=MBM-NG-V60.16-0-gc54d917

(bootloader) tz.git: git=MBM-NG-V60.16-0-g04e322b

(bootloader) aboot.git: git=MBM-NG-V60.16-0-g496ce05

(bootloader) qe: qe 0/0

 
(bootloader) ro.carrier: vzw

Fastboot oem get unlock data:

(bootloader) 9900050807984250#54413939323139
(bootloader) 4E433800585431303936000000#7BCA
(bootloader) 83FE7C3D74EC35385C4CBCF1E5713A0
(bootloader) F3016#2E7A930E0B000000000000000
(bootloader) 0000000

This device should be unlockable. Please help me

@Nschnitzer Your request has been submitted. Please allow 2 business days and watch your spam/social email folders for a response.

I can't unlock bootloader for my phone (Moto E 2015)

this is information:

output from "fastboot oem get_unlock_data":

9900054542046870#5441303035304655315900585431353238000000#498773F92D27F048C136ED35F3D283158CC756A8#C75F5615000000000000000000000000

output from "fastboot getvar all":

(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8916-80.0F
(bootloader) product: surnia
(bootloader) board: surnia
(bootloader) secure: yes
(bootloader) hwrev: 0x8300
(bootloader) radio: 0x2
(bootloader) emmc: 8GB Micron REV=06 PRV=12 TYPE=17
(bootloader) ram: 1024MB Elpida S8 SDRAM DIE=4Gb
(bootloader) cpu: MSM8916 ES1.0
(bootloader) serialno: TA0050FU1Y
(bootloader) cid: 0x0002
(bootloader) channelid: 0x83
(bootloader) uid: C75F561500000000000000000000
(bootloader) securestate: locked
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 268435456
(bootloader) reason: Volume down key pressed
(bootloader) imei: 990005454204687
(bootloader) meid:
(bootloader) date: 12-11-2015
(bootloader) sku: XT1528
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Mon Mar 28 20:46:31 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/surnia_verizon/surnia_cdm
(bootloader) ro.build.fingerprint[1]: a:5.1/LPIS23.29-17.5-2/2:user/rele
(bootloader) ro.build.fingerprint[2]: ase-keys
(bootloader) ro.build.version.full[0]: Blur_Version.23.201.2.surnia_veri
(bootloader) ro.build.version.full[1]: zon.verizon.en.US
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LA.BR.1.1.3_RB1.
(bootloader) ro.build.version.qcom[1]: 05.00.02.032.013
(bootloader) version-baseband: M8916_200604.04.02.58.07R SURNIA_VZW_CUST
(bootloader) kernel.version[0]: Linux version 3.10.49-g3350a09 (hudsoncm
(bootloader) kernel.version[1]: @ilclbld99) (gcc version 4.8 (GCC) ) #1
(bootloader) kernel.version[2]: SMP PREEMPT Mon Mar 28 02:04:54 CDT 2016
(bootloader) sbl1.git: git=MBM-NG-V80.0F-0-g4a2bbbf
(bootloader) rpm.git: git=MBM-NG-V80.0F-0-g099cb06
(bootloader) tz.git: git=MBM-NG-V80.0F-0-g434e28a
(bootloader) hyp.git: git=MBM-NG-V80.0F-0-g434e28a
(bootloader) aboot.git: git=MBM-NG-V80.0F-0-ge9687e2
(bootloader) partition-type:modem: raw
(bootloader) partition-type:sbl1: raw
(bootloader) partition-type:DDR: raw
(bootloader) partition-type:aboot: raw
(bootloader) partition-type:rpm: raw
(bootloader) partition-type:tz: raw
(bootloader) partition-type:hyp: raw
(bootloader) partition-type:utags: raw
(bootloader) partition-type:logs: raw
(bootloader) partition-type:sec: raw
(bootloader) partition-type:factorytune1: raw
(bootloader) partition-type:padA: raw
(bootloader) partition-type:metadata: raw
(bootloader) partition-type:abootBackup: raw
(bootloader) partition-type:rpmBackup: raw
(bootloader) partition-type:tzBackup: raw
(bootloader) partition-type:utagsBackup: raw
(bootloader) partition-type:hypBackup: raw
(bootloader) partition-type:padB: raw
(bootloader) partition-type:frp: raw
(bootloader) partition-type:modemst1: raw
(bootloader) partition-type:modemst2: raw
(bootloader) partition-type:hob: raw
(bootloader) partition-type:dhob: raw
(bootloader) partition-type:fsg: raw
(bootloader) partition-type:fsc: raw
(bootloader) partition-type:ssd: raw
(bootloader) partition-type:cid: raw
(bootloader) partition-type:logo: raw
(bootloader) partition-type:clogo: raw
(bootloader) partition-type:persist: raw
(bootloader) partition-type:misc: raw
(bootloader) partition-type:boot: raw
(bootloader) partition-type:recovery: raw
(bootloader) partition-type:factorytune2: raw
(bootloader) partition-type:kpan: raw
(bootloader) partition-type:padC: raw
(bootloader) partition-type:sp: raw
(bootloader) partition-type:keystore: raw
(bootloader) partition-type:oem: raw
(bootloader) partition-type:carrier: ext4
(bootloader) partition-type:system: raw
(bootloader) partition-type:cache: raw
(bootloader) partition-type:userdata: raw
(bootloader) partition-size:modem: 0x0000000004000000
(bootloader) partition-size:sbl1: 0x0000000000080000
(bootloader) partition-size:DDR: 0x0000000000008000
(bootloader) partition-size:aboot: 0x0000000000100000
(bootloader) partition-size:rpm: 0x000000000003e800
(bootloader) partition-size:tz: 0x000000000007d000
(bootloader) partition-size:hyp: 0x0000000000020000
(bootloader) partition-size:utags: 0x0000000000080000
(bootloader) partition-size:logs: 0x0000000000200000
(bootloader) partition-size:sec: 0x0000000000004000
(bootloader) partition-size:factorytune1: 0x0000000000371000
(bootloader) partition-size:padA: 0x00000000001af000
(bootloader) partition-size:metadata: 0x0000000000080000
(bootloader) partition-size:abootBackup: 0x0000000000100000
(bootloader) partition-size:rpmBackup: 0x000000000003e800
(bootloader) partition-size:tzBackup: 0x000000000007d000
(bootloader) partition-size:utagsBackup: 0x0000000000080000
(bootloader) partition-size:hypBackup: 0x0000000000020000
(bootloader) partition-size:padB: 0x000000000048f000
(bootloader) partition-size:frp: 0x0000000000080000
(bootloader) partition-size:modemst1: 0x0000000000180000
(bootloader) partition-size:modemst2: 0x0000000000180000
(bootloader) partition-size:hob: 0x000000000007a000
(bootloader) partition-size:dhob: 0x0000000000008000
(bootloader) partition-size:fsg: 0x0000000000180000
(bootloader) partition-size:fsc: 0x0000000000000400
(bootloader) partition-size:ssd: 0x0000000000002000
(bootloader) partition-size:cid: 0x0000000000020000
(bootloader) partition-size:logo: 0x0000000000400000
(bootloader) partition-size:clogo: 0x0000000000400000
(bootloader) partition-size:persist: 0x0000000000800000
(bootloader) partition-size:misc: 0x0000000000080000
(bootloader) partition-size:boot: 0x0000000002000000
(bootloader) partition-size:recovery: 0x0000000001ffc000
(bootloader) partition-size:factorytune2: 0x0000000000a0e000
(bootloader) partition-size:kpan: 0x0000000000800000
(bootloader) partition-size:padC: 0x0000000000380000
(bootloader) partition-size:sp: 0x0000000001000000
(bootloader) partition-size:keystore: 0x0000000001000000
(bootloader) partition-size:oem: 0x0000000001000000
(bootloader) partition-size:carrier: 0x0000000001000000
(bootloader) partition-size:system: 0x0000000071000000
(bootloader) partition-size:cache: 0x0000000010000000
(bootloader) partition-size:userdata: 0x000000013ffe0000
(bootloader) qe: qe 0/0
(bootloader) ro.carrier: vzw
all: listed above
finished. total time: 0.369s

please help me unlock bootloader. tks u so much.

@binbin629x - if your phone could be unlocked, you would have to provide the oem unlock data UNFORMATTED - you didn't do that. But don't bother. Your CID value of 0x0002 shows your phone is NOT unlockable (see page one of this thread). Most Verizon phones are NOT unlockable.

I get the message "Your device is not qualifed" on bootloader unlock site

C:\Users\Matthew\Downloads\adb>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 6016
(bootloader) product: victara
(bootloader) secure: yes
(bootloader) hwrev: 0x82BF
(bootloader) radio: 0x4
(bootloader) emmc: 16GB Sandisk REV=07 PRV=01 TYPE=57
(bootloader) ram: 2048MB Elpida S8 SDRAM DIE=4Gb
(bootloader) cpu: MSM8974AC ES1.1
(bootloader) serialno: TA99216A16
(bootloader) cid: 0x0002
(bootloader) channelid: 0x00
(bootloader) uid: 11AD2D0C0B000000000000000000
(bootloader) unlocked: no
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 990005080145577
(bootloader) meid:
(bootloader) date: 09-12-2014
(bootloader) sku: XT1096
(bootloader) iccid: 89148000001289392234
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Fri Feb 19 14:50:21 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/victara_verizon/victara:5
(bootloader) ro.build.fingerprint[1]: .1/LPES23.32-25-5-2/2:user/release
(bootloader) ro.build.fingerprint[2]: -keys
(bootloader) ro.build.version.full[0]: Blur_Version.23.201.2.victara_ver
(bootloader) ro.build.version.full[1]: izon.verizon.en.US
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1
(bootloader) ro.build.version.qcom[1]: .04.04.02.048.045
(bootloader) version-baseband[0]: MSM8974BP_4235210.110.09.13R VICTARA_V
(bootloader) version-baseband[1]: ZW_CUST
(bootloader) kernel.version[0]: Linux version 3.4.42-g76c4c7b (hudsoncm@
(bootloader) kernel.version[1]: ilclbld71) (gcc version 4.8 (GCC) ) #1 S
(bootloader) kernel.version[2]: MP PREEMPT Thu Feb 18 03:25:08 CST 2016
(bootloader) sdi.git: git=MBM-NG-V60.16-0-g582b967
(bootloader) sbl1.git: git=MBM-NG-V60.16-0-gfd10553
(bootloader) rpm.git: git=MBM-NG-V60.16-0-gc54d917
(bootloader) tz.git: git=MBM-NG-V60.16-0-g04e322b
(bootloader) aboot.git: git=MBM-NG-V60.16-0-g496ce05
(bootloader) qe: qe 0/0
(bootloader) ro.carrier: vzw
all: listed above
finished. total time: 0.340s

C:\Users\Matthew\Downloads\adb>fastboot oem get_unlock_data
...
(bootloader) 9900050801455770#54413939323136
(bootloader) 41313600585431303936000000#8267
(bootloader) 9C5DF283B3CD9EAEB7DE47CB627D324
(bootloader) 4CA9B#11AD2D0C0B000000000000000
(bootloader) 0000000
OKAY [ 0.071s]
finished. total time: 0.073s