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Re: Bootloader Unlock Problems?

2019-02-11, 14:16 PM

@thedipling

 

Your request has been submitted. Please allow at least 2 business days and watch your spam/social email folders for a response.


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Re: Bootloader Unlock Problems?

2019-02-11, 14:22 PM

 wrote:
hi.

i posted last week. but there is no answer yet. :(

Please, check your email/spam, we sent you an email with the information on Friday.

 

Best regards,

Suny

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Re: Bootloader Unlock Problems?

2019-02-11, 14:25 PM

 wrote:

I am receiving a "bootloader cannot be unlocked" message ("Your device does not qualify for bootloader unlocking") on the Motorola site. I have an XT1096 Verizon Moto X 2014

Please Help


(bootloader) 9900050873619120#54413436383030
(bootloader) 48374C00585431303936000000#DF97
(bootloader) 1353B3CFB54834271099255A63C35CF
(bootloader) A099F#4AD0CA0B0B000000000000000
(bootloader) 0000000
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) version: 0.5
(bootloader) version-bootloader: 6020
(bootloader) product: victara
(bootloader) secure: yes
(bootloader) hwrev: 0x82BF
(bootloader) radio: 0x4
(bootloader) emmc: 32GB Samsung REV=07 PRV=0B TYPE=57
(bootloader) ram: 2048MB Elpida S8 SDRAM DIE=4Gb
(bootloader) cpu: MSM8974AC ES1.1
(bootloader) serialno: TA46800H7L
(bootloader) cid: 0x0002
(bootloader) channelid: 0x83
(bootloader) uid: 4AD0CA0B0B000000000000000000
(bootloader) unlocked: no
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 990005087361912
(bootloader) meid:
(bootloader) date: 03-23-2018
(bootloader) sku: XT1096
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed Sep 14 5:42: 0 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/victara_verizon/victara:5
(bootloader) ro.build.fingerprint[1]: .1/LPES23.32-25-5-5/3:user/release
(bootloader) ro.build.fingerprint[2]: -keys
(bootloader) ro.build.version.full[0]: Blur_Version.23.221.5.victara_ver
(bootloader) ro.build.version.full[1]: izon.verizon.en.US
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1
(bootloader) ro.build.version.qcom[1]: .04.04.02.048.045
(bootloader) version-baseband[0]: MSM8974BP_4235210.110.09.13R VICTARA_V
(bootloader) version-baseband[1]: ZW_CUST
(bootloader) kernel.version[0]: Linux version 3.4.42-gdd04463-00032-g1dc
(bootloader) kernel.version[1]: 8d38 (hudsoncm@ilclbld87) (gcc version 4
(bootloader) kernel.version[2]: .8 (GCC) ) #1 SMP PREEMPT Wed Sep 14 05:
(bootloader) kernel.version[3]: 05:37 CDT 2016
(bootloader) sdi.git: git=MBM-NG-V60.20-0-g582b967
(bootloader) sbl1.git: git=MBM-NG-V60.20-0-g5147b20
(bootloader) rpm.git: git=MBM-NG-V60.20-0-gc54d917
(bootloader) tz.git: git=MBM-NG-V60.20-0-gc8cfdbe
(bootloader) aboot.git: git=MBM-NG-V60.20-0-g78a2c4f
(bootloader) qe: qe 1/1
(bootloader) ro.carrier: vzw
all: listed above
finished. total time: 0.476s


LeoLepron,

 

We sent you an email with important information on Friday 8th. Please, check your email/spam.

 

Best regards,

Suny

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Re: Bootloader Unlock Problems?

2019-02-11, 14:57 PM

 wrote:

I was asked to reflash nougat once from customer service center. Which they charged me unnecessary for. And it didnt help. I am still getting no unlock data. Please help!


Good day RishiShendkar,

 

Thank you for your report. Please, let us help you. I just escalated your case, I am going to provide you with an update as soon as possible.

 

Best regards,

Suny

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3 Posts

02-12-2019

DE

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Re: Bootloader Unlock Problems?

2019-02-12, 2:28 AM

I get the Message: "Your device does not qualify for bootloader unlocking."

 

fastboot oem get_unlock_data
(bootloader) Unlock data:
(bootloader) 3A15580928219497#
(bootloader) 5A5932323435504A324E004D6F746F2047200000#
(bootloader) 0CBDC527F199CAA0D4CAA40BA3BD304038CBECD4#
(bootloader) 79B77B82000000000000000000000000
OKAY [  0.011s]
fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.92
(bootloader) product: potter
(bootloader) board: potter
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 3
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX1BMB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 3GB SAMSUNG LP3 DIE=6Gb M5=01 M6=05 M7=00 M8=7B
(bootloader) cpu: MSM8953
(bootloader) serialno: ZY2245PJ2N
(bootloader) cid: 0x0032
(bootloader) channelid: 0x40
(bootloader) uid: 79B77B8200000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 534773760
(bootloader) reason: Volume down key pressed
(bootloader) imei: 351859082124979
(bootloader) meid: 
(bootloader) date: 05-09-2017
(bootloader) sku: XT1685
(bootloader) carrier_sku: 
(bootloader) battid: 
(bootloader) iccid: 
(bootloader) cust_md5: 
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sun Mar  1  0:33:44 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/potter_n/potter_n:8.1.0/O
(bootloader) ro.build.fingerprint[1]: PSS28.85-13-5/2f72:user/release-ke
(bootloader) ro.build.fingerprint[2]: ys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.28.221.6.potter.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-08600-89xx.0
(bootloader) version-baseband[0]: M8953_41.50.07.82.01R POTTER_EMEADSDS_
(bootloader) version-baseband[1]: CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-g25df3ab (hud
(bootloader) kernel.version[1]: soncm@ilclbld33) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]:  Tue Dec 11 03:41:07 CST 2018
(bootloader) sbl1.git: git=MBM-NG-VC0.92-0-gd009c3b
(bootloader) rpm.git: git=92e5e21-dirty
(bootloader) tz.git: git=78cf54a-dirty
(bootloader) devcfg.git: git=78cf54a-dirty
(bootloader) keymaster.git: git=78cf54a-dirty
(bootloader) cmnlib.git: git=78cf54a-dirty
(bootloader) cmnlib64.git: git=78cf54a-dirty
(bootloader) prov.git: git=78cf54a-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.92-0-g3ea8df0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: reteu
(bootloader) current-slot: 
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above

It's a Moto G5 plus.

Thanks for your help.

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9 Posts

04-19-2017

IN

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Re: Bootloader Unlock Problems?

2019-02-12, 8:11 AM

when i try to unlock bootloader in moto g4 plus it says unlock data unavailable

 

 

(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
...
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.274s]
finished. total time: 0.275s

 

help me please

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2 Posts

02-12-2019

PE

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Re: Bootloader Unlock Problems?

2019-02-12, 15:59 PM

Hello, I want to open the bootloader of my motorcycle g5 plus xt1601, but this message appears when I enter the code in the unlocking page "Your device does not qualify for bootloader unlocking", any solution?

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11 Posts

02-08-2019

DE

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Re: Bootloader Unlock Problems?

2019-02-12, 16:02 PM

deleted - cause I was wrong ^^

 

 

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28352 Posts

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Re: Bootloader Unlock Problems?

2019-02-12, 16:06 PM

 wrote:

Two posts above its written, that the G5 Plus is not unlockable. 

 

Sorry for that. 

 

 


I am not sure where you see this or who you are referring too, but unlock is based on CID and usually not model (unless old phone). Your statement above is not necessarily true. 

 


See the CID value and what is valid here https://forums.lenovo.com/t5/MOTOROLA-Android-Developer/Bootloader-Unlock-Problems/m-p/3222809

See this unlocking page for eligible devices. Note that older devices may not be eligible. https://support.motorola.com/us/en/solution/MS87215


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28352 Posts

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Re: Bootloader Unlock Problems?

2019-02-12, 16:10 PM

@baerlinaer

 

Your request has been submitted. Please allow at least 2 business days and watch your spam/social email folders for a response.


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