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09-11-2019

Brazil

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Re: Bootloader Unlock Problems?

2020-02-05, 13:39 PM

Hello, could you help me unlock the bootloader of my Moto G4 Plus?

fastboot oem get_unlock_data
(bootloader) Unlock data:
(bootloader) 3A15880108421807#
(bootloader) 30303331383132353133004D6F746F2047200000#
(bootloader) C35A63EE448541ABCC2CA4A6DDC03DBE299501CF#
(bootloader) 78280901000000000000000000000000
OKAY [  0.105s]
finished. total time: 0.106s

Formatted Code
3A15880108421807#30303331383132353133004D6F746F2047200000#C35A63EE448541ABCC2CA4A6DDC03DBE299501CF#78280901000000000000000000000000

getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8952-B1.08
(bootloader) product: athene_16mp
(bootloader) board: athene_16mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 6
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG QX13MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=1F
(bootloader) cpu: MSM8952
(bootloader) serialno: 0031812513
(bootloader) cid: 0x0032
(bootloader) channelid: 0x19
(bootloader) uid: 7828090100000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 351881080248170
(bootloader) meid:
(bootloader) date: 04-10-2017
(bootloader) sku: XT1640-DS
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Mon Feb  3 16:33:35 UTC 2020"
(bootloader) ro.build.fingerprint[0]: motorola/athene_f/athene_f:8.1.0/O
(bootloader) ro.build.fingerprint[1]: PJ28.108/be52:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.28.1.43.athene.retai
(bootloader) ro.build.version.full[1]: l.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.7-04410-8976.0
(bootloader) version-baseband[0]: M8952_70030.25.03.75R ATHENE_BRAZIL_DS
(bootloader) version-baseband[1]: DS_CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-g6e4133a-00001-g94
(bootloader) kernel.version[1]: 965e1 (hudsoncm@ilclbld31) (gcc version
(bootloader) kernel.version[2]: 4.8 (GCC) ) #1 SMP PREEMPT Tue Nov 20 02
(bootloader) kernel.version[3]: :50:52 CST 2018
(bootloader) sbl1.git: git=MBM-NG-VB1.08-0-gcace902
(bootloader) rpm.git: git=MBM-NG-VB1.06-0-ga970ead
(bootloader) tz.git: git=cd7ea64-dirty
(bootloader) hyp.git: git=cd7ea64-dirty
(bootloader) keymaster.git: git=cd7ea64-dirty
(bootloader) cmnlib.git: git=cd7ea64-dirty
(bootloader) aboot.git: git=MBM-NG-VB1.08-0-gcae76f5
(bootloader) qe:
(bootloader) frp-state: no protection (144)
(bootloader) ro.carrier: retbr
all: listed above

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02-05-2020

United States of America

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  • Message 6612 of 7036

Re: Bootloader Unlock Problems?

2020-02-05, 17:38 PM

I can't unlock my device. 

 

 * I disabled the lock-screen PIN
 * I enabled developer mode
 * "OEM unlocking" is enabled
 * USB debugging is enabled

fastboot devices               
ZY322V73DQ    fastboot


But it doesn't work...

fastboot oem get_unlock_data
...
FAILED (remote: unknown command)
finished. total time: 0.002s


How can I unlock?

fastboot getvar all          
(bootloader) 	max-download-size: 0x8000000
(bootloader) 	partition-size:flashinfo: 1000000
(bootloader) 	partition-type:flashinfo: raw data
(bootloader) 	partition-size:userdata: 32000000
(bootloader) 	partition-type:userdata: ext4
(bootloader) 	partition-size:cache: 19000000
(bootloader) 	partition-type:cache: ext4
(bootloader) 	partition-size:system: c0000000
(bootloader) 	partition-type:system: ext4
(bootloader) 	partition-size:metadata: 2480000
(bootloader) 	partition-type:metadata: raw data
(bootloader) 	partition-size:nvdata: 2000000
(bootloader) 	partition-type:nvdata: ext4
(bootloader) 	partition-size:frp: 100000
(bootloader) 	partition-type:frp: raw data
(bootloader) 	partition-size:efuse: 80000
(bootloader) 	partition-type:efuse: raw data
(bootloader) 	partition-size:tee2: 500000
(bootloader) 	partition-type:tee2: raw data
(bootloader) 	partition-size:tee1: 500000
(bootloader) 	partition-type:tee1: raw data
(bootloader) 	partition-size:keystore: 800000
(bootloader) 	partition-type:keystore: raw data
(bootloader) 	partition-size:secro: 600000
(bootloader) 	partition-type:secro: raw data
(bootloader) 	partition-size:oemkeystore: 200000
(bootloader) 	partition-type:oemkeystore: raw data
(bootloader) 	partition-size:seccfg: 80000
(bootloader) 	partition-type:seccfg: raw data
(bootloader) 	partition-size:expdb: a00000
(bootloader) 	partition-type:expdb: raw data
(bootloader) 	partition-size:logo: 800000
(bootloader) 	partition-type:logo: raw data
(bootloader) 	partition-size:recovery: 1000000
(bootloader) 	partition-type:recovery: raw data
(bootloader) 	partition-size:boot: 1000000
(bootloader) 	partition-type:boot: raw data
(bootloader) 	partition-size:para: 80000
(bootloader) 	partition-type:para: raw data
(bootloader) 	partition-size:lk: 80000
(bootloader) 	partition-type:lk: raw data
(bootloader) 	partition-size:protect2: a00000
(bootloader) 	partition-type:protect2: ext4
(bootloader) 	partition-size:protect1: a00000
(bootloader) 	partition-type:protect1: ext4
(bootloader) 	partition-size:nvram: 500000
(bootloader) 	partition-type:nvram: raw data
(bootloader) 	partition-size:proinfo: 300000
(bootloader) 	partition-type:proinfo: raw data
(bootloader) 	partition-size:preloader: 40000
(bootloader) 	partition-type:preloader: raw data
(bootloader) 	ro.carrier: 3gb
(bootloader) 	radio: 5
(bootloader) 	kernel.version[0]: Linux version 3.18.35+
(bootloader) 	kernel.version[1]: (zhaopan@dell-PowerEdge-R730)
(bootloader) 	kernel.version[2]: gcc version 4.8 (GCC)
(bootloader) 	kernel.version[3]: 1 SMP PREEMPT
(bootloader) 	kernel.version[4]: 2019-03-26:11:19:45
(bootloader) 	ro.build.fingerprint[1]: motorola/namath_54/namath:7.0/NRD
(bootloader) 	ro.build.fingerprint[2]: D90M.009/1553569854:user/release-
(bootloader) 	ro.build.fingerprint[3]: -keys
(bootloader) 	ro.build.version.mtk[1]: alps-mp-n0.mp1-V1.0.2_wt6737m.65.
(bootloader) 	ro.build.version.mtk[2]: .n_P109
(bootloader) 	ro.build.version.full[1]: Blur_Version.25.41.09.namath_54.
(bootloader) 	ro.build.version.full[2]: 3gb.en.US
(bootloader) 	imei1: 000000000000000
(bootloader) 	boot reason: wdt_by_pass_pwk
(bootloader) 	hwrev: M11
(bootloader) 	CID: 0x0032
(bootloader) 	SKU: XT1754
(bootloader) 	CPU: "MT6735"
(bootloader) 	serialno: ZY322V73DQ
(bootloader) 	off-mode-charge: 1
(bootloader) 	warranty: yes
(bootloader) 	securestate: no
(bootloader) 	hwsecure: yes
(bootloader) 	kernel: lk
(bootloader) 	board: WT98736B32_BB8
(bootloader) 	product: WT98736B32_BB8
(bootloader) 	Ram size: 1GB
(bootloader) 	emmc: KMFE60012M_B214
(bootloader) 	storage-type: emmc
(bootloader) 	version-preloader: 0.1.00
(bootloader) 	version: 0.5
all: Done!!
finished. total time: 0.006s

 

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28352 Posts

02-02-2016

United States of America

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Re: Bootloader Unlock Problems?

2020-02-07, 17:36 PM

@Mattheo

 

Your request has been submitted. Please allow at least 2 business days and watch your spam/social email folders for a response.


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28352 Posts

02-02-2016

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  • Message 6614 of 7036

Re: Bootloader Unlock Problems?

2020-02-07, 17:39 PM

@JoãoRo360

 

Your request has been submitted. Please allow at least 2 business days and watch your spam/social email folders for a response.


* Search box is your friend * I don't respond to PM if question belongs in forum
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28352 Posts

02-02-2016

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  • Message 6615 of 7036

Re: OEM LOCKED IN BOOTLOADER

2020-02-07, 17:42 PM

 wrote:
HI GUYS,i have same problem in my motorola nexus 6.i bought the phone from australia.
i didnt get the unlock code yet.when i go to page (https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a )
my nexus 6 is supported to unlock ,but when i agree the terms ,i get the message:(Unless you have a developer edition device, this will void your warranty. Are you sure?)

When you click ok, you should get an email - i just tried it worked fine with my gmail account logged into this site. Check your spam folders, try gmail account?


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28352 Posts

02-02-2016

United States of America

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Re: Bootloader Unlock Problems?

2020-02-07, 17:43 PM

@asdasd3

 

Looks like you have a phone that isn't on the list? Maybe it has a MediaTek chip

See this unlocking page for eligible devices. Note that older devices may not be eligible. https://support.motorola.com/us/en/solution/MS87215


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1 Posts

01-03-2020

United States of America

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  • Message 6617 of 7036

Re: Bootloader Unlock Problems?

2020-02-07, 17:48 PM

Hello again, 

 

I still have not heard back from anyone at Lenovo for action on this. Could someone let me know when to expetct to be contacted?

 

Thanks for the help! 

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01-30-2020

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  • Message 6618 of 7036

Re: OEM LOCKED IN BOOTLOADER

2020-02-09, 13:27 PM

no,because i dont get an string value when i type the command:(fastboot oem unlock) in cmd.

it just messages:(bootloder unlock failed:remote failure)

i will appreciate to help me solve this problem,

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28352 Posts

02-02-2016

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Re: OEM LOCKED IN BOOTLOADER

2020-02-09, 20:31 PM

 wrote:

no,because i dont get an string value when i type the command:(fastboot oem unlock) in cmd.

it just messages:(bootloder unlock failed:remote failure)

i will appreciate to help me solve this problem,


If the output of fastboot oem get_unlock_data shows unavailable/failed then service is needed. There is no way to provide an unlock code if that command fails.


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02-05-2020

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  • Message 6620 of 7036

Re: Bootloader Unlock Problems?

2020-02-10, 10:11 AM
Hi, I thought that my CID indicated a device that can be unlocked?

```
(bootloader) CID: 0x0032
```
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