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2 Posts

03-08-2021

Argentina

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Re:Bootloader Unlock Problems?

2021-03-08, 2:12 AM

Hi, I'm having problems unlocking the bootloader of my moto G6 plus.

I've followed several instructions, and, in each case, I get the same behaviour, both adb and fastboot detect my device.

 

C:\WINDOWS\system32>adb devices
* daemon not running; starting now at tcp:5037
* daemon started successfully
List of devices attached
ZY322QR5DD      device


C:\WINDOWS\system32>adb reboot bootloader

C:\WINDOWS\system32>fastboot devices
ZY322QR5DD      fastboot

 

But when it comes to other commands it starts acting up:

For "fastboot getvar all" I get an incomplete response, then I have to quit the command, and I get the rest when I execute it again:

 

C:\WINDOWS\system32>fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-evert_retail-8e93af8231-200824
(bootloader) product: evert
(bootloader) board: evert
(bootloader) secure: yes
(bootloader) hwrev: PVT1
(bootloader) radio: LATAM
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SKHYNIX HCG8a4 RV=08 PV=A2 FV=00000000000000A2
(bootloader) ufs: N/A
(bootloader) ram: 4GB SKHYNIX LP4x DIE=16Gb M5=06 M6=04 M7=00 M8=11
(bootloader) cpu: SDM630 1.0 (6)
(bootloader) serialno: Edited: for privacy
^C
C:\WINDOWS\system32>fastboot getvar all
(bootloader) cid: 0x0032
^C

 

For "fastboot oem get_unlock_data" I don't get a response the first time (I've waited for a really long time):

 

C:\WINDOWS\system32>fastboot oem get_unlock_data
                                                   ^C

 

If I cancel the command and try to run it again I start getting command errors, and sometimes in the error response I see that the command has been mangled, mixed with a previous one:

 

C:\WINDOWS\system32>fastboot oem get_unlock_data
                                                   FAILED (remote: 'unknown command')
fastboot: error: Command failed

 

Something that might help you, if I try to run getvar all I get an error 2 times, and then the same behaviour as before:


C:\WINDOWS\system32>fastboot getvar all
(bootloader) alllock_data: not found
getvar:all                                         FAILED (remote: '')
Finished. Total time: 0.023s

C:\WINDOWS\system32>fastboot getvar all
getvar:all                                         FAILED (remote: 'unknown command')
Finished. Total time: 0.019s

 

C:\WINDOWS\system32>fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-evert_retail-8e93af8231-200824
(bootloader) product: evert
(bootloader) board: evert
(bootloader) secure: yes
(bootloader) hwrev: PVT1
(bootloader) radio: LATAM
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SKHYNIX HCG8a4 RV=08 PV=A2 FV=00000000000000A2
(bootloader) ufs: N/A
(bootloader) ram: 4GB SKHYNIX LP4x DIE=16Gb M5=06 M6=04 M7=00 M8=11
(bootloader) cpu: SDM630 1.0 (6)
(bootloader) serialno:  Edited: for privacy
(bootloader) cid: 0x0032
(bootloader) channelid: 0x1a
(bootloader) uid: 46519E24
(bootloader) verity-state: enforcing (0)
^C

 

Let me know if there's any more information I can provide, sorry for the missing get_unlock_data response, but, no matter how I tried I couldn't get it.

Could you please help me?

Thank you.

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14293 Posts

03-05-2018

United States of America

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Re:Bootloader Unlock Problems?

2021-03-08, 19:16 PM

Hi Gabriel Veronez

 

Can you please share your "C:\adb>fastboot oem get_unlock_data? I now have someone to look at this. Thanks.

 

 

Hi ivanliedtke

 

Can you please provide the getvar details and your unlock data? Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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2 Posts

03-01-2021

Brazil

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Re:Bootloader Unlock Problems?

2021-03-09, 16:50 PM

do I get the key to unlock the bootloader by email?

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14293 Posts

03-05-2018

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Re:Bootloader Unlock Problems?

2021-03-09, 18:34 PM

Hi lorde1932, Tmiller101, oceancleaer, NFJ11, mantis-toboggan, Bits Eight, breversa, JWhite00,

 

I've sent you a private message. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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2 Posts

03-08-2021

Argentina

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  • Message 6835 of 6980

Re:Bootloader Unlock Problems?

2021-03-09, 22:46 PM

Hi @Agent_Rich,

 

Regarding my unlock data, as I explained in more detail in my previous post, I can't get a response when I execute "fastboot oem get_unlock_data".

Is there any other way to get it?

 

Here are my getvar details:

 

(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-evert_retail-8e93af8231-200824
(bootloader) product: evert
(bootloader) board: evert
(bootloader) secure: yes
(bootloader) hwrev: PVT1
(bootloader) radio: LATAM
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SKHYNIX HCG8a4 RV=08 PV=A2 FV=00000000000000A2
(bootloader) ufs: N/A
(bootloader) ram: 4GB SKHYNIX LP4x DIE=16Gb M5=06 M6=04 M7=00 M8=11
(bootloader) cpu: SDM630 1.0 (6)
(bootloader) serialno:  Edited: for privacy
(bootloader) cid: 0x0032
(bootloader) channelid: 0x1a
(bootloader) uid: 46519E24
(bootloader) verity-state: enforcing (0)

 

Thank you!

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14293 Posts

03-05-2018

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Re:Bootloader Unlock Problems?

2021-03-10, 21:05 PM

Hi ivanliedtke

 

Thanks. I'm asking around if there's another option to check this. I'll let you know. 

 

Best regards,
Rich
Motorola-Lenovo Support



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14293 Posts

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Re:Bootloader Unlock Problems?

2021-03-10, 21:17 PM

Hi ivanliedtke

 

This is the most common error that many users end up committing. There are tons of ADB and Fastboot binaries present around. These include the 2Min ADB tools, the more popular Minimal ADB and Fastboot Tools, and many more. However, we would suggest you to never go for these tools. Only use the official Android SDK and Platform Tools provided by Google. The reason is these tools only contains a few files just necessary to carry out basis ADB and Fastboot commands. While some times they work, most other times they wouldn’t. Likewise, these tools don’t even get regular updates. So we would request you to leave all the other tools aside and only go with the official one. We're thinking something is wrong with your Android SDK/Platform tools install. 

 

Best regards,
Rich
Motorola-Lenovo Support



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3 Posts

02-20-2021

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  • Message 6838 of 6980

Re:Bootloader Unlock Problems?

2021-03-11, 4:53 AM

Rich,

Can I get an update on my request 

https://forums.lenovo.com/t5/MOTOROLA-Android-Developer-Community/Bootloader-Unlock-Problems/m-p/3222809?page=682

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14293 Posts

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Re:Bootloader Unlock Problems?

2021-03-11, 20:38 PM

Hi Protonix

 

Are you the one with the G7 Plus? Can you please share the complete bootloader details? Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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3 Posts

02-20-2021

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Re:Bootloader Unlock Problems?

2021-03-12, 1:31 AM

PS C:\adb> fastboot oem get_unlock_data
...
(bootloader) Unlock data:
(bootloader) 3A45311310187177#5A593232364C56
(bootloader) 564C4700524556564C52590000#8F23
(bootloader) D1CBD4C5F43FCFC5F56C522AC335244
(bootloader) EC337#1D2A7FCE00000000000000000
(bootloader) 0000000
OKAY [  0.051s]
finished. total time: 0.053s
PS C:\adb> fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-lake_revvl-f4013dd626-200728
(bootloader) product: lake
(bootloader) board: lake
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: TMO
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SAMSUNG DH6DAB RV=08 PV=02 FV=0000000000000002
(bootloader) ufs: N/A
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: SDM636 1.0 (2)
(bootloader) serialno: removed - privacy
(bootloader) cid: 0x0015
(bootloader) channelid: 0x85
(bootloader) uid: 1D2A7FCE
(bootloader) securestate: oem_locked
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: removed - privacy
(bootloader) meid:
(bootloader) date: 09-18-2019
(bootloader) sku: XT1965-T
(bootloader) carrier_sku: XT1965-T
(bootloader) battid: SB18C53460
(bootloader) battery-voltage: 4375
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/lake_revvl_n/lake_n:9/PCW
(bootloader) ro.build.fingerprint[1]: S29.83-155-8/2e9b1:user/release-ke
(bootloader) ro.build.fingerprint[2]: ys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.201.9.lake_rv.rev
(bootloader) ro.build.version.full[1]: vl.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-05900-sdm660.0
(bootloader) version-baseband: M636_15.51.02.62R LAKE_TMO_CUST
(bootloader) kernel.version[0]: Linux version 4.4.153-perf-g51395d205796
(bootloader) kernel.version[1]:  (hudsoncm@ilclbld29) (gcc version 4.9.x
(bootloader) kernel.version[2]:  20150123 (prerelease) (GCC) ) #1 SMP PR
(bootloader) kernel.version[3]: EEMPT Tue Jul 28 13:06:51 CDT 2020
(bootloader) git:abl: MBM-3.0-lake_revvl-f4013dd626-200728
(bootloader) git:xbl: MBM-3.0-lake_revvl-1905287d5-200728
(bootloader) git:pmic: MBM-3.0-lake_revvl-1905287d5-200728
(bootloader) git:rpm: MBM-3.0-lake_revvl-cf74f0b-200728
(bootloader) git:tz: MBM-3.0-lake_revvl-feee8e0fd-200728
(bootloader) git:hyp: MBM-3.0-lake_revvl-feee8e0fd-200728
(bootloader) git:devcfg: MBM-3.0-lake_revvl-feee8e0fd-200728
(bootloader) git:cmnlib: MBM-3.0-lake_revvl-feee8e0fd-200728
(bootloader) git:cmnlib64: MBM-3.0-lake_revvl-feee8e0fd-200728
(bootloader) git:keymaster: MBM-3.0-lake_revvl-feee8e0fd-200728
(bootloader) git:prov: MBM-3.0-lake_revvl-feee8e0fd-200728
(bootloader) git:storsec: MBM-3.0-lake_revvl-feee8e0fd-200728
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: tmo
(bootloader) current-slot: b
(bootloader) running-bl-slot: _b/_b
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: yes
(bootloader) slot-unbootable:_a: yes
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 6
(bootloader) slot-retry-count:_b: 6
all: listed above
finished. total time: 0.313s
PS C:\adb>

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