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14 Posts

02-08-2021

Brazil

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Re:Bootloader Unlock Problems?

2021-03-13, 1:26 AM
/repost
hello, I am not able to unlock my bootloader, I already did it once on this device, however I had problems later and I had to take it to a Motorola authorized service technician, when I looked for the device, its bootloader was blocked again, the code I have is not most accepted and the command to get a new one always fails, please help me

C:\Users\Gabriel\Desktop\platform-tools>fastboot oem get_unlock_data
(bootloader) Failed to get unlock data.
OKAY [  0.013s]
Finished. Total time: 0.016s

C:\Users\Gabriel\Desktop\platform-tools>fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-def_retail-2ccb26b0b9-210111
(bootloader) product: def
(bootloader) board: def
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: LATAM
(bootloader) storage-type: UFS
(bootloader) emmc: N/A
(bootloader) ufs: 128GB SAMSUNG KM5V7001DM-B621 FV=0800
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5-M8=01 06 10 12
(bootloader) cpu: SM6150 1.1
(bootloader) serialno: 0067665813
(bootloader) cid: 0x0000
(bootloader) channelid: 0x19
(bootloader) uid: D8FB853F
(bootloader) securestate: oem_locked
(bootloader) factory-modes: allowed
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 805306368
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: removed - privacy
(bootloader) imei2: removed - privacy
(bootloader) meid:
(bootloader) date: 07-13-2020
(bootloader) sku: XT2027-1
(bootloader) carrier_sku: XT2027-1
(bootloader) battid: SB18C54570
(bootloader) battery-voltage: 3886
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/def_retail/def:10/QPFS30.
(bootloader) ro.build.fingerprint[1]: 103-43-14/ecf2e:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full:
(bootloader) ro.build.version.qcom: LA.UM.8.9.r1-04400-SM6xx.0
(bootloader) version-baseband: M6150_19.24.04.61R DEF_LATAMDSDS_CUST
(bootloader) kernel.version[0]: Linux version 4.14.117-perf+ (nobody@and
(bootloader) kernel.version[1]: roid-build) (clang version 8.0.11 for An
(bootloader) kernel.version[2]: droid NDK) #1 SMP PREEMPT Mon Jan 11 03:
(bootloader) kernel.version[3]: 40:01 CST 2021
(bootloader) git:xbl: MBM-3.0-def_retail-ed2280401-210111
(bootloader) git:xbl_config: MBM-3.0-def_retail-ed2280401-210111
(bootloader) git:aop: MBM-3.0-def_retail-6861e0bf-210111
(bootloader) git:tz: MBM-3.0-def_retail-b54d5697a-210111
(bootloader) git:hyp: MBM-3.0-def_retail-b54d5697a-210111
(bootloader) git:devcfg: MBM-3.0-def_retail-b54d5697a-210111
(bootloader) git:cmnlib: MBM-3.0-def_retail-b54d5697a-210111
(bootloader) git:cmnlib64: MBM-3.0-def_retail-b54d5697a-210111
(bootloader) git:keymaster: MBM-3.0-def_retail-b54d5697a-210111
(bootloader) git:storsec: MBM-3.0-def_retail-b54d5697a-210111
(bootloader) git:prov: MBM-3.0-def_retail-b54d5697a-210111
(bootloader) git:abl: MBM-3.0-def_retail-2ccb26b0b9-210111
(bootloader) git:uefisecapp: MBM-3.0-def_retail-b54d5697a-210111
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: retbr
(bootloader) current-slot: a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 2
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: no
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 6
(bootloader) slot-retry-count:_b: 0
(bootloader) logical-block-size: 0x1000
(bootloader) erase-block-size: 0x1000
(bootloader) is-userspace: no
(bootloader) pcb-part-no: SB28C50622
all: listed above
Finished. Total time: 1.451s

 

UWLDF6SMKAQ6WX5PCELL

 

 

 

unlock code, which I used the first time, that no longer works, always showing a validation error.

 

I sent this data in January and you informed me that the team would be able to provide me a code, I will be waiting for an official answer that will also tell me how I will receive this code, thanks in advance 

 

 

 

 

 

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9 Posts

05-05-2020

India

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Re:Bootloader Unlock Problems?

2021-03-13, 3:01 AM

@Agent_Rich 

Please help me to unlock my device. I have posted last year on this thread but received no reply. 

 

Device: Moto G5S Plus

Product/Variant: sanders XT1804 64GB P4

 

Error: Unlock data unavailable

 

cid is 0x0000, so my device is eligible for unlocking but the unlock data command returns the error "Unlock data unavailable". I have provided all the required data. Please help.

 

Command: fastboot getvar all

Output:

(bootloader) version: 0.5

(bootloader) version-bootloader: moto-msm8953-C2.12

(bootloader) product: sanders

(bootloader) board: sanders

(bootloader) secure: yes

(bootloader) hwrev: P4

(bootloader) radio: 2

(bootloader) storage-type: emmc

(bootloader) emmc: 64GB SAMSUNG RC14MB RV=08 PV=07 FV=0000000000000007

(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F

(bootloader) cpu: MSM8953

(bootloader) serialno: ZY3229QBWZ

(bootloader) cid: 0x0000

(bootloader) channelid: 0x00

(bootloader) uid: 1DC17A1600000000000000000000

(bootloader) securestate: oem_locked

(bootloader) iswarrantyvoid: no

(bootloader) max-download-size: 534773760

(bootloader) reason: Volume down key pressed

(bootloader) imei: 351893084324576

(bootloader) meid:

(bootloader) date: 09-07-2017

(bootloader) sku: XT1804

(bootloader) carrier_sku:

(bootloader) battid:

(bootloader) iccid:

(bootloader) cust_md5:

(bootloader) max-sparse-size: 268435456

(bootloader) current-time: "Sun May  3 20:44:53 UTC 1970"

(bootloader) ro.build.fingerprint[0]: motorola/sanders_n/sanders_n:8.1.0

(bootloader) ro.build.fingerprint[1]: /OPS28.65-36-14/63857:user/release

(bootloader) ro.build.fingerprint[2]: -keys

(bootloader) poweroffalarm: 0

(bootloader) ro.build.version.full[0]: Blur_Version.28.271.12.sanders.re

(bootloader) ro.build.version.full[1]: tail.en.US

(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-08600-89xx.0

(bootloader) version-baseband: M8953_52.61.07.98R SANDERS_INDIADSDS_CUST

(bootloader) kernel.version[0]: Linux version 3.18.71-perf-gfde333e (hud

(bootloader) kernel.version[1]: soncm@ilclbld57) (gcc version 4.9.x 2015

(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT

(bootloader) kernel.version[3]:  Tue Aug 13 15:23:08 CDT 2019

(bootloader) sbl1.git: git=MBM-NG-VC2.12-0-g698fb2f

(bootloader) rpm.git: git=92e5e21-dirty

(bootloader) tz.git: git=d95e83f

(bootloader) devcfg.git: git=d95e83f

(bootloader) keymaster.git: git=d95e83f

(bootloader) cmnlib.git: git=d95e83f

(bootloader) cmnlib64.git: git=d95e83f

(bootloader) prov.git: git=d95e83f

(bootloader) aboot.git: git=MBM-NG-VC2.12-0-g07ff23c

(bootloader) frp-state: protected (77)

(bootloader) ro.carrier: unknown

(bootloader) current-slot:

(bootloader) slot-suffixes: _a

(bootloader) slot-count: 1

(bootloader) slot-successful:_a: INVALID

(bootloader) slot-successful:_b: INVALID

(bootloader) slot-bootable:_a: INVALID

(bootloader) slot-bootable:_b: INVALID

(bootloader) slot-retry-count:_a: unknown

(bootloader) slot-retry-count:_b: unknown

all: listed above

finished. total time: 0.006s

 

 

Command: fastboot oem get_unlock_data

Output:

...

(bootloader) Unlock data:

(bootloader) Unlock data unavailable

(bootloader) Failed

OKAY [  0.011s]

finished. total time: 0.011s

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1 Posts

03-15-2021

Brazil

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Re:Bootloader Unlock Problems?

2021-03-15, 4:16 AM

So I got my unlock data for my Moto G8 Power Lite and requested a key. Then I entered it and all was fine.

mfastboot oem get_unlock_data
...
(bootloader) Unlock data:
(bootloader) 3A35851301289287#5A46353233324C
(bootloader) 394C42006D6F746F2067280000#83FF
(bootloader) 9870B516D1BA55A205B140ECE299C98
(bootloader) FD1D4#2A2B3EA100000000000000000
(bootloader) 0000000
OKAY [  0.018s]
finished. total time: 0.019s

 

Later i decided to re-lock my device

mfastboot oem lock

 

Now i cant start the device properly. Not even Recovery Mode. Only starts in AP Fastboot Flash Mode (Secure). When i start, i get the message:

Your device is corrupt. It can't be trusted and will not boot.

 

Tried do unlock again, but i'm geting the following error:

fastboot.exe oem unlock ***********************
...
(bootloader) Check 'OEM unlocking' in Android Settings > Developer
(bootloader) Options
FAILED (remote failure)
finished. total time: 0.008s

 

For the record, my variables are as follows

mfastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-rav_retail-dfa2a6b4b2-201028
(bootloader) product: rav
(bootloader) board: rav
(bootloader) secure: yes
(bootloader) hwrev: PVT1
(bootloader) radio: LATAM
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB MICRON S0J9K8 RV=08 PV=10 FV=0000000000000004
(bootloader) ufs: N/A
(bootloader) ram: 4GB MICRON LP4 DIE=16Gb M5-M8=FF 04 10 10
(bootloader) cpu: SM_NICOBAR 1.0
(bootloader) serialno: ZF5232L9LB
(bootloader) cid: 0x0032
(bootloader) channelid: 0x19
(bootloader) uid: 2A2B3EA1
(bootloader) securestate: flashing_locked
(bootloader) factory-modes: disabled
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 805259264
(bootloader) reason: UTAG bootmode configured as fastboot
(bootloader) imei: ****************
(bootloader) imei2: ******************
(bootloader) meid:
(bootloader) date: 04-18-2020
(bootloader) sku: XT2045-1
(bootloader) carrier_sku: XT2045-1
(bootloader) battid: SB18C55376
(bootloader) battery-voltage: 4170
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/rav_retail/rav:10/QPJS30.
(bootloader) ro.build.fingerprint[1]: 63-35-1-15/37df17:user/release-key
(bootloader) ro.build.fingerprint[2]: s
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full:
(bootloader) ro.build.version.qcom: LA.UM.8.11.r1-01800-NICOBAR.0
(bootloader) version-baseband: M6125_34.30.03.38R RAV_LATAMDSDS_CUST
(bootloader) kernel.version[0]: Linux version 4.14.117-perf+ (nobody@and
(bootloader) kernel.version[1]: roid-build) (clang version 8.0.12 for An
(bootloader) kernel.version[2]: droid NDK) #1 SMP PREEMPT Wed Oct 28 19:
(bootloader) kernel.version[3]: 22:27 CDT 2020
(bootloader) git:xbl: MBM-3.0-rav_retail-60f322a3b-201028
(bootloader) git:xbl_config: MBM-3.0-rav_retail-60f322a3b-201028
(bootloader) git:rpm: MBM-3.0-rav_retail-ffcccb0-201028
(bootloader) git:tz: MBM-3.0-rav_retail-056b6062-201028
(bootloader) git:hyp: MBM-3.0-rav_retail-056b6062-201028
(bootloader) git:devcfg: MBM-3.0-rav_retail-056b6062-201028
(bootloader) git:cmnlib: MBM-3.0-rav_retail-056b6062-201028
(bootloader) git:cmnlib64: MBM-3.0-rav_retail-056b6062-201028
(bootloader) git:keymaster: MBM-3.0-rav_retail-056b6062-201028
(bootloader) git:prov: MBM-3.0-rav_retail-056b6062-201028
(bootloader) git:abl: MBM-3.0-rav_retail-dfa2a6b4b2-201028
(bootloader) git:qupfw: MBM-3.0-rav_retail-f848623-201028
(bootloader) git:uefisecapp: MBM-3.0-rav_retail-056b6062-201028
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: retbr
(bootloader) current-slot: b
(bootloader) running-bl-slot: _b/_b
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: no
(bootloader) slot-successful:_b: yes
(bootloader) slot-unbootable:_a: yes
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 0
(bootloader) slot-retry-count:_b: 5
(bootloader) logical-block-size: 0x200
(bootloader) erase-block-size: 0x200
(bootloader) is-userspace: no
(bootloader) pcb-part-no: SB28C73901
all: listed above
Finished. Total time: 0.270s

 

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14 Posts

02-08-2021

Brazil

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Re:Bootloader Unlock Problems?

2021-03-15, 11:46 AM

Hi Lucianny, 

 

use this command and then install the stock via adb 

 

fastboot oem fb-mode-clear

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9 Posts

05-05-2020

India

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Re:Bootloader Unlock Problems?

2021-03-15, 17:20 PM

Please help me to unlock my device. I have posted last year on this thread but received no reply. 

 

Device: Moto G5S Plus

Product/Variant: sanders XT1804 64GB P4

 

Error: Unlock data unavailable

 

cid is 0x0000, so my device is eligible for unlocking but the unlock data command returns the error "Unlock data unavailable". I have provided all the required data. Please help.

 

Command: fastboot getvar all

Output:

(bootloader) version: 0.5

(bootloader) version-bootloader: moto-msm8953-C2.12

(bootloader) product: sanders

(bootloader) board: sanders

(bootloader) secure: yes

(bootloader) hwrev: P4

(bootloader) radio: 2

(bootloader) storage-type: emmc

(bootloader) emmc: 64GB SAMSUNG RC14MB RV=08 PV=07 FV=0000000000000007

(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F

(bootloader) cpu: MSM8953

(bootloader) serialno: ZY3229QBWZ

(bootloader) cid: 0x0000

(bootloader) channelid: 0x00

(bootloader) uid: 1DC17A1600000000000000000000

(bootloader) securestate: oem_locked

(bootloader) iswarrantyvoid: no

(bootloader) max-download-size: 534773760

(bootloader) reason: Volume down key pressed

(bootloader) imei: removed- privacy

(bootloader) meid:

(bootloader) date: 09-07-2017

(bootloader) sku: XT1804

(bootloader) carrier_sku:

(bootloader) battid:

(bootloader) iccid:

(bootloader) cust_md5:

(bootloader) max-sparse-size: 268435456

(bootloader) current-time: "Sun May  3 20:44:53 UTC 1970"

(bootloader) ro.build.fingerprint[0]: motorola/sanders_n/sanders_n:8.1.0

(bootloader) ro.build.fingerprint[1]: /OPS28.65-36-14/63857:user/release

(bootloader) ro.build.fingerprint[2]: -keys

(bootloader) poweroffalarm: 0

(bootloader) ro.build.version.full[0]: Blur_Version.28.271.12.sanders.re

(bootloader) ro.build.version.full[1]: tail.en.US

(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-08600-89xx.0

(bootloader) version-baseband: M8953_52.61.07.98R SANDERS_INDIADSDS_CUST

(bootloader) kernel.version[0]: Linux version 3.18.71-perf-gfde333e (hud

(bootloader) kernel.version[1]: soncm@ilclbld57) (gcc version 4.9.x 2015

(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT

(bootloader) kernel.version[3]:  Tue Aug 13 15:23:08 CDT 2019

(bootloader) sbl1.git: git=MBM-NG-VC2.12-0-g698fb2f

(bootloader) rpm.git: git=92e5e21-dirty

(bootloader) tz.git: git=d95e83f

(bootloader) devcfg.git: git=d95e83f

(bootloader) keymaster.git: git=d95e83f

(bootloader) cmnlib.git: git=d95e83f

(bootloader) cmnlib64.git: git=d95e83f

(bootloader) prov.git: git=d95e83f

(bootloader) aboot.git: git=MBM-NG-VC2.12-0-g07ff23c

(bootloader) frp-state: protected (77)

(bootloader) ro.carrier: unknown

(bootloader) current-slot:

(bootloader) slot-suffixes: _a

(bootloader) slot-count: 1

(bootloader) slot-successful:_a: INVALID

(bootloader) slot-successful:_b: INVALID

(bootloader) slot-bootable:_a: INVALID

(bootloader) slot-bootable:_b: INVALID

(bootloader) slot-retry-count:_a: unknown

(bootloader) slot-retry-count:_b: unknown

all: listed above

finished. total time: 0.006s

 

 

Command: fastboot oem get_unlock_data

Output:

...

(bootloader) Unlock data:

(bootloader) Unlock data unavailable

(bootloader) Failed

OKAY [  0.011s]

finished. total time: 0.011s

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9 Posts

05-05-2020

India

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Re:Bootloader Unlock Problems?

2021-03-16, 17:53 PM

Is this thread still dead? Why has it not been closed then? I see moderator replies from 3 days ago but no one bothered responding to my post even after providing all the required information in detail.

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13492 Posts

03-05-2018

United States of America

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Re:Bootloader Unlock Problems?

2021-03-16, 19:35 PM

Hi,

 

Sorry for the delay in my reply. I've been working in the previous request and I have just settled them. Please bear with me. @Protonix and @Gabriel Veronez, I need your IMEI so I can check yours, can you please share it with me? @ninjasumit, @Lucianny, I'll check yours. I'll let you know. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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13492 Posts

03-05-2018

United States of America

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Re:Bootloader Unlock Problems?

2021-03-16, 19:58 PM

Hi @ninjasumit, @Lucianny,

 

We can provide you a code. Can you tell me what happened after getting a code from the website? https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a

 

Best regards,
Rich
Motorola-Lenovo Support



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02-08-2021

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Re:Bootloader Unlock Problems?

2021-03-17, 0:13 AM

@Agent_Rich 

 

C:\Users\Gabriel\Desktop\platform-tools>fastboot getvar all

(bootloader) kernel: uefi

(bootloader) version-bootloader: MBM-3.0-def_retail-2ccb26b0b9-210111

(bootloader) product: def

(bootloader) board: def

(bootloader) secure: yes

(bootloader) hwrev: PVT

(bootloader) radio: LATAM

(bootloader) storage-type: UFS

(bootloader) emmc: N/A

(bootloader) ufs: 128GB SAMSUNG KM5V7001DM-B621 FV=0800

(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5-M8=01 06 10 12

(bootloader) cpu: SM6150 1.1

(bootloader) serialno: 0067665813

(bootloader) cid: 0x0000

(bootloader) channelid: 0x19

(bootloader) uid: D8FB853F

(bootloader) securestate: oem_locked

(bootloader) factory-modes: allowed

(bootloader) verity-state: enforcing (0)

(bootloader) iswarrantyvoid: yes

(bootloader) max-download-size: 805306368

(bootloader) reason: Reboot mode set to fastboot

(bootloader) imei: 

(bootloader) imei2: removed - privacy

(bootloader) meid: removed - privacy

(bootloader) date: 07-13-2020

(bootloader) sku: XT2027-1

(bootloader) carrier_sku: XT2027-1

(bootloader) battid: SB18C54570

(bootloader) battery-voltage: 3886

(bootloader) iccid:

(bootloader) cust_md5:

(bootloader) max-sparse-size: 268435456

(bootloader) ro.build.fingerprint[0]: motorola/def_retail/def:10/QPFS30.

(bootloader) ro.build.fingerprint[1]: 103-43-14/ecf2e:user/release-keys

(bootloader) poweroffalarm: 0

(bootloader) ro.build.version.full:

(bootloader) ro.build.version.qcom: LA.UM.8.9.r1-04400-SM6xx.0

(bootloader) version-baseband: M6150_19.24.04.61R DEF_LATAMDSDS_CUST

(bootloader) kernel.version[0]: Linux version 4.14.117-perf+ (nobody@and

(bootloader) kernel.version[1]: roid-build) (clang version 8.0.11 for An

(bootloader) kernel.version[2]: droid NDK) #1 SMP PREEMPT Mon Jan 11 03:

(bootloader) kernel.version[3]: 40:01 CST 2021

(bootloader) git:xbl: MBM-3.0-def_retail-ed2280401-210111

(bootloader) git:xbl_config: MBM-3.0-def_retail-ed2280401-210111

(bootloader) git:aop: MBM-3.0-def_retail-6861e0bf-210111

(bootloader) git:tz: MBM-3.0-def_retail-b54d5697a-210111

(bootloader) git:hyp: MBM-3.0-def_retail-b54d5697a-210111

(bootloader) git:devcfg: MBM-3.0-def_retail-b54d5697a-210111

(bootloader) git:cmnlib: MBM-3.0-def_retail-b54d5697a-210111

(bootloader) git:cmnlib64: MBM-3.0-def_retail-b54d5697a-210111

(bootloader) git:keymaster: MBM-3.0-def_retail-b54d5697a-210111

(bootloader) git:storsec: MBM-3.0-def_retail-b54d5697a-210111

(bootloader) git:prov: MBM-3.0-def_retail-b54d5697a-210111

(bootloader) git:abl: MBM-3.0-def_retail-2ccb26b0b9-210111

(bootloader) git:uefisecapp: MBM-3.0-def_retail-b54d5697a-210111

(bootloader) frp-state: no protection (77)

(bootloader) ro.carrier: retbr

(bootloader) current-slot: a

(bootloader) running-bl-slot: _a/_a

(bootloader) running-boot-lun: 2

(bootloader) slot-count: 2

(bootloader) slot-successful:_a: yes

(bootloader) slot-successful:_b: no

(bootloader) slot-unbootable:_a: no

(bootloader) slot-unbootable:_b: no

(bootloader) slot-retry-count:_a: 6

(bootloader) slot-retry-count:_b: 0

(bootloader) logical-block-size: 0x1000

(bootloader) erase-block-size: 0x1000

(bootloader) is-userspace: no

(bootloader) pcb-part-no: SB28C50622

all: listed above

Finished. Total time: 1.451s

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9 Posts

05-05-2020

India

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  • Posts: 9
  • Registered: ‎05-05-2020
  • Location: India
  • Views: 225
  • Message 6850 of 6903

Re:Bootloader Unlock Problems?

2021-03-17, 3:44 AM

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