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Re:Bootloader Unlock Problems?

2021-03-17, 3:48 AM

I was unable to get a code because of the error "Unlock data unavailable". I have mentioned the output of the command below. Since I am unable to get unlock data(returned string), there is no option to proceed further. The website asks for the string but I don't have it. If there's anything else you need please let me know.

 

Command: fastboot oem get_unlock_data

Output:

...

(bootloader) Unlock data:

(bootloader) Unlock data unavailable

(bootloader) Failed

OKAY [  0.011s]

finished. total time: 0.011s

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Re:Bootloader Unlock Problems?

2021-03-17, 19:04 PM

Hi Gabriel Veronez, ninjasumit,

 

Thanks. I have forwarded your details. Let's wait for the team to check and provide the code. I'll get back to you. 

 

Best regards,
Rich
Motorola-Lenovo Support



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03-18-2021

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Re:Bootloader Unlock Problems?

2021-03-18, 16:18 PM

Hello. Error "Your device does not qualify for bootloader unlocking."

 

Device: Moto Z2 Force 

Product/Variant:  Sprint XT1789-03

 

fastboot oem get_unlock_data
...
Unlock data:
9900075307621910#5A593232344757
385044004D6F746F205A200000#FE45
AB5A6D786A954BC0D55F37C40ADD20C
54DBC#87A3292C00000000000000000
0000000
OKAY [  0.017s]
finished. total time: 0.017s

 

fastboot getvar all
kernel: uefi
version-bootloader: MBM-3.0-nash_retail-43c7c77-190920
product: nash
board: nash
secure: yes
hwrev: PVT
radio: SPRINT
storage-type: UFS
emmc: N/A
ufs: 64GB SAMSUNG KLUCG4J1ED-B0C1 FV=0200
ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
cpu: MSM8998 2.1 (0)
serialno: ZY224GW8PD
cid: 0x0032
channelid: 0x86
uid: 87A3292C
securestate: oem_locked
verity-state: enforcing (0)
iswarrantyvoid: no
max-download-size: 536870912
reason: Volume down key pressed
imei: removed - privacymeid:
date: 02-28-2019
sku: XT1789-03
carrier_sku:
battid: SNN5987A
battery-voltage: 4101
iccid: 89011202000065710961
cust_md5:
max-sparse-size: 268435456
ro.build.fingerprint[0]: motorola/nash/nash:9/PPX29.159-24/
ro.build.fingerprint[1]: e78f1:user/release-keys
poweroffalarm: 0
ro.build.version.full[0]: Blur_Version.29.11.24.nash.retail
ro.build.version.full[1]: .en.US
ro.build.version.qcom: LA.UM.7.2.r1-06500-sdm660.0
version-baseband:
kernel.version[0]: Linux version 4.4.153-perf-g1f14820 (hud
kernel.version[1]: soncm@ilclbld104) (gcc version 4.9.x 201
kernel.version[2]: 50123 (prerelease) (GCC) ) #1 SMP PREEMP
kernel.version[3]: T Fri Sep 20 09:23:35 CDT 2019
git:abl: MBM-3.0-nash_retail-43c7c77-190920
git:xbl: MBM-3.0-nash_retail-4fc2afc-190920
git:pmic: MBM-3.0-nash_retail-4fc2afc-190920
git:rpm: MBM-3.0-nash_retail-404f7ba-190920
git:tz: MBM-3.0-nash_retail-3537781-190920
git:hyp: MBM-3.0-nash_retail-3537781-190920
git:devcfg: MBM-3.0-nash_retail-3537781-190920
git:cmnlib: MBM-3.0-nash_retail-3537781-190920
git:cmnlib64: MBM-3.0-nash_retail-3537781-190920
git:keymaster: MBM-3.0-nash_retail-3537781-190920
git:storsec: MBM-3.0-nash_retail-3537781-190920
git:prov: MBM-3.0-nash_retail-3537781-190920
frp-state: no protection (0)
ro.carrier: sprint
current-slot: a
running-bl-slot: _a/_a
running-boot-lun: 2
slot-count: 2
slot-successful:_a: yes
slot-successful:_b: no
slot-unbootable:_a: no
slot-unbootable:_b: no
slot-retry-count:_a: 6
slot-retry-count:_b: 7
all: listed above
finished. total time: 0.064s

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Re:Bootloader Unlock Problems?

2021-03-18, 16:18 PM
hi i have trouble unlocking my motorola one vision LATAM RETAR
I carry out the process of obtaining the alphanumeric code in the bootloader and it gives me this result:

(bootloader) Unlock data:
(bootloader) 3A45511300948474#
(bootloader) 5A5933323633364B5651006D6F746F726F6C0000#
(bootloader) 3CDDF231D4B1BE1FD5FEEDBFCC2D0B40605A1DCA#
(bootloader) 0000010F8C8B96FA0000000000000000
OKAY [  0.102s]
finished. total time: 0.103s

With this information, I enter the motorola unlock bootloader

3A45511300948474#5A5933323633364B5651006D6F746F726F6C0000#3CDDF231D4B1BE1FD5FEEDBFCC2D0B40605A1DCA#0000010F8C8B96FA0000000000000000

I press for him to give me the code and the page gives me an error

" There has been an error with your request "
Could you help me?

bootloader:
(bootloader) cid: 0x0032
version: 0.5
(bootloader) version-bootloader: MBM-2.2-kane_retail-6a359c146ce-210122
(bootloader) product: kane
(bootloader) board: kane
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: 1
(bootloader) storage-type: ufs
(bootloader) ufs: 128GB SAMSUNG KLUDG4U1EA-B0C1 FV=0800
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: Exynos9609
(bootloader) serialno: ZY32636KVQ
(bootloader) cid: 0x0032
(bootloader) channelid: 0x1a
(bootloader) uid: 0000010F8C8B96FA0000000000000000
(bootloader) securestate: locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 535822336
(bootloader) reason: Volume down key pressed
(bootloader) imei: removed - privacy
(bootloader) meid:
(bootloader) date: 07-16-2019
(bootloader) sku: XT1970-2
(bootloader) carrier_sku: XT1970-2
(bootloader) battid: SNN5989A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Thu Mar 18 16: 0:47 UTC 2021"
(bootloader) ro.build.fingerprint[0]: motorola/kane/kane_sprout:10/QSAS3
(bootloader) ro.build.fingerprint[1]: 0.62-24-17/3db36a:user/release-key
(bootloader) ro.build.fingerprint[2]: s
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full:
(bootloader) ro.build.version.samsung: 20190525
(bootloader) version-baseband: S337AP_KANE_SGCS_QB2735898
(bootloader) kernel.version[0]: Linux version 4.14.113-user+ (nobody@and
(bootloader) kernel.version[1]: roid-build) (Android (4691093 based on r
(bootloader) kernel.version[2]: 316199) clang version 6.0.2 (https://and
(bootloader) kernel.version[3]: roid.googlesource.com/toolchain/clang 18
(bootloader) kernel.version[4]: 3abd29fc496f55536e7d904e0abae47888fc7f)
(bootloader) kernel.version[5]: (https://android.googlesource.com/toolch
(bootloader) kernel.version[6]: ain/llvm 34361f192e41ed6e4e8f9aca80a4ea7
(bootloader) kernel.version[7]: e9856f327) (based on LLVM 6.0.2svn)) #1
(bootloader) kernel.version[8]: SMP PREEMPT Fri Jan 22 01:00:42 CST 2021
(bootloader) bootloader.git: MBM-2.2-kane_retail-6a359c146ce-210122
(bootloader) frp-state: no protection (144)
(bootloader) ro.carrier: retar
(bootloader) current-slot: a
(bootloader) running-boot-lun: 0
(bootloader) running-slot: _a
(bootloader) slot-suffixes: _a,_b
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: Yes
(bootloader) slot-successful:_b: Yes
(bootloader) slot-bootable:_a: Yes
(bootloader) slot-bootable:_b: Yes
(bootloader) slot-retry-count:_a: 6
(bootloader) slot-retry-count:_b: 6
all: listed above
finished. total time: 0.600s
JB
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Re:Bootloader Unlock Problems?

2021-03-18, 18:21 PM

Hi Marti_Motorola, Joaquin_leonel

 

We can give you codes. I will forward your details to the team. Please wait for my update. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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Re:Bootloader Unlock Problems?

2021-03-18, 18:41 PM

thanks you.

i wait your information

JB
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Re:Bootloader Unlock Problems?

2021-03-19, 19:57 PM

Hi Joaquin_leonel

 

You're welcome. Please wait for my update. 

 

Best regards,
Rich
Motorola-Lenovo Support



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Re:Bootloader Unlock Problems?

2021-03-24, 20:17 PM

any news or minimum time to wait? I understand the situation but I have been waiting for the "team" since January / February 

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Re:Bootloader Unlock Problems?

2021-03-25, 15:16 PM
Same here. I have been waiting since May 2020 but still no code has been provided.
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Re:Bootloader Unlock Problems?

2021-03-26, 16:32 PM
hi. Yes, I know. They never responded to me effectively. They believe that with putting like this they convince us. THE AGENTS WHO HIRED ARE DEFICIENT
JB
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