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2 Posts

09-06-2021

Brazil

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  • Message 7021 of 7044

Problem with Unlock Bootloader

2021-09-06, 15:38 PM

I can't unlock bootloader. please help me.

 

fernando@MacBook-Pro-de-Luiz platform-tools % ./fastboot oem get_unlock_data

(bootloader) Unlock data:

(bootloader) Unlock data unavailable

(bootloader) Failed

OKAY [  0.013s]

Finished. Total time: 0.013s

 

 

fernando@MacBook-Pro-de-Luiz platform-tools % ./fastboot getvar all         

(bootloader) version: 0.5

(bootloader) version-bootloader: MBM-2.1-ocean_retail-7fd887897c6-210201

(bootloader) product: ocean

(bootloader) board: ocean

(bootloader) secure: yes

(bootloader) hwrev: PVT1

(bootloader) radio: 4

(bootloader) storage-type: emmc

(bootloader) emmc: 64GB MICRON S0J9N8 RV=08 PV=10 FV=0000000000000004

(bootloader) ram: 4GB MICRON LP3 DIE=8Gb M5=FF M6=01 M7=00 M8=5F

(bootloader) cpu: SDM632

(bootloader) serialno: ********

(bootloader) cid: 0x0000

(bootloader) channelid: 0x00

(bootloader) uid: D1A8A03100000000000000000000

(bootloader) securestate: oem_locked

(bootloader) factory-modes: allowed

(bootloader) iswarrantyvoid: no

(bootloader) max-download-size: 536870912

(bootloader) reason: Volume down key pressed

(bootloader) imei: ***************

(bootloader) imei2:

(bootloader) meid:

(bootloader) date: 08-14-2019

(bootloader) sku: XT1955-1

(bootloader) carrier_sku: XT1955-1

(bootloader) battid: SB18C44581

(bootloader) iccid:

(bootloader) cust_md5:

(bootloader) max-sparse-size: 268435456

(bootloader) current-time: "Mon Sep  6 14:29:37 UTC 2021"

(bootloader) ro.build.fingerprint[0]: motorola/ocean_t/ocean_t:10/QPOS30

(bootloader) ro.build.fingerprint[1]: .52-29-12/401fd:user/release-keys

(bootloader) poweroffalarm: 0

(bootloader) ro.build.version.full:

(bootloader) ro.build.version.qcom: LA.UM.8.6.2.r1-06600-89xx.0

(bootloader) version-baseband: M632_43.192.01.165R OCEAN_BRAZILDSDS_CUST

(bootloader) kernel.version[0]: Linux version 4.9.206-perf+ (nobody@andr

(bootloader) kernel.version[1]: oid-build) (clang version 8.0.12 for And

(bootloader) kernel.version[2]: roid NDK) #1 SMP PREEMPT Mon Feb 1 08:48

(bootloader) kernel.version[3]: :05 CST 2021

(bootloader) sbl1.git: MBM-2.1-ocean_retail-315bc626c6-210201

(bootloader) rpm.git: MBM-2.1-ocean_retail-20f2cf34-210201

(bootloader) tz.git: MBM-2.1-ocean_retail-e5a2254971-210201

(bootloader) devcfg.git: MBM-2.1-ocean_retail-e5a2254971-210201

(bootloader) keymaster.git: MBM-2.1-ocean_retail-e5a2254971-210201

(bootloader) cmnlib.git: MBM-2.1-ocean_retail-e5a2254971-210201

(bootloader) cmnlib64.git: MBM-2.1-ocean_retail-e5a2254971-210201

(bootloader) prov.git: MBM-2.1-ocean_retail-e5a2254971-210201

(bootloader) aboot.git: MBM-2.1-ocean_retail-7fd887897c6-210201

(bootloader) frp-state: no protection (0)

(bootloader) ro.carrier: unknown

(bootloader) current-slot: b

(bootloader) running-boot-lun: 0

(bootloader) running-slot: _b

(bootloader) slot-suffixes: _a,_b

(bootloader) slot-count: 2

(bootloader) slot-successful:_a: Yes

(bootloader) slot-successful:_b: Yes

(bootloader) slot-bootable:_a: Yes

(bootloader) slot-bootable:_b: Yes

(bootloader) slot-retry-count:_a: 6

(bootloader) slot-retry-count:_b: 6

(bootloader) pcb-part-no: SB28C46988

all: listed above

Finished. Total time: 0.014s

 

 

We put your serial number and IMEI number on your profile instead of posting those here.

 

Edited due to Privacy.-Jess

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5279 Posts

10-05-2016

United States of America

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  • Message 7022 of 7044

Re:Problem with Unlock Bootloader

2021-09-06, 21:30 PM

Hi @ infernando,

 

I appreciate you reaching out to us here. I wish I could help, but if the device can't pull up Unlock Data, possible, there is something wrong with the phone's software that requires service.

 

Let' see if others could help, but if not, we suggest having the device serviced.

 

We merged your post to an existing thread to avoid cluttering in this community.

 

Regards,
Jess
Motorola Support

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
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5279 Posts

10-05-2016

United States of America

653 Signins

55062 Page Views

  • Posts: 5279
  • Registered: ‎10-05-2016
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  • Message 7023 of 7044

Re:Bootloader Unlock Problems?

2021-09-06, 21:39 PM

Hi @ antman447 ,

 

Sorry to know that you are unable to unlock your phone's bootloader. Would you please provide us the getvar all and the OEM unlock data to check? We'll have this checked with the team if possible.

 

Regards,
Jess
Motorola Support

 

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
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2 Posts

09-03-2021

Australia

3 Signins

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  • Message 7024 of 7044

Re:Bootloader Unlock Problems?

2021-09-07, 2:39 AM
Microsoft Windows [Version 10.0.19042.1165] (c) Microsoft Corporation. All rights reserved. C:\WINDOWS\system32>adb devices * daemon not running; starting now at tcp:5037 * daemon started successfully List of devices attached ZE222KSMQ4 device C:\WINDOWS\system32>adb reboot bootloader C:\WINDOWS\system32>fastboot reboot Rebooting OKAY [ 0.001s] Finished. Total time: 0.004s C:\WINDOWS\system32>abd reboot bootloader 'abd' is not recognized as an internal or external command, operable program or batch file. C:\WINDOWS\system32>adb devices adb server version (32) doesn't match this client (41); killing... * daemon started successfully List of devices attached ZE222KSMQ4 device C:\WINDOWS\system32>adb devices * daemon not running; starting now at tcp:5037 * daemon started successfully List of devices attached ZE222KSMQ4 device C:\WINDOWS\system32>reboot bootloader 'reboot' is not recognized as an internal or external command, operable program or batch file. C:\WINDOWS\system32>adb reboot bootloader C:\WINDOWS\system32>fasboot getvar all 'fasboot' is not recognized as an internal or external command, operable program or batch file. C:\WINDOWS\system32>fastboot getvar all (bootloader) max-download-size: 0x8000000 (bootloader) variant: (bootloader) logical-block-size: 0x200 (bootloader) erase-block-size: 0x80000 (bootloader) hw-revision: ca00 (bootloader) battery-soc-ok: yes (bootloader) battery-voltage: 4265mV (bootloader) partition-size:sgpt: 4200 (bootloader) partition-type:sgpt: raw data (bootloader) partition-size:flashinfo: 1000000 (bootloader) partition-type:flashinfo: raw data (bootloader) partition-size:otp: 2b00000 (bootloader) partition-type:otp: raw data (bootloader) partition-size:userdata: 4deffbe00 (bootloader) partition-type:userdata: ext4 (bootloader) partition-size:oem_reserve: 20566000 (bootloader) partition-type:oem_reserve: raw data (bootloader) partition-size:elabel: 1400000 (bootloader) partition-type:elabel: raw data (bootloader) partition-size:md_udc: 169a000 (bootloader) partition-type:md_udc: raw data (bootloader) partition-size:vbmeta_vendor_b: 800000 (bootloader) partition-type:vbmeta_vendor_b: raw data (bootloader) partition-size:vbmeta_system_b: 800000 (bootloader) partition-type:vbmeta_system_b: raw data (bootloader) partition-size:vbmeta_b: 800000 (bootloader) partition-type:vbmeta_b: raw data (bootloader) partition-size:super: 200000000 (bootloader) partition-type:super: raw data (bootloader) partition-size:tee_b: b00000 (bootloader) partition-type:tee_b: raw data (bootloader) partition-size:dtbo_b: 800000 (bootloader) partition-type:dtbo_b: raw data (bootloader) partition-size:boot_b: 2800000 (bootloader) partition-type:boot_b: raw data (bootloader) partition-size:lk_b: 200000 (bootloader) partition-type:lk_b: raw data (bootloader) partition-size:gz_b: 1000000 (bootloader) partition-type:gz_b: raw data (bootloader) partition-size:sspm_b: 100000 (bootloader) partition-type:sspm_b: raw data (bootloader) partition-size:scp_b: 100000 (bootloader) partition-type:scp_b: raw data (bootloader) partition-size:spmfw_b: 100000 (bootloader) partition-type:spmfw_b: raw data (bootloader) partition-size:md1dsp_b: 1000000 (bootloader) partition-type:md1dsp_b: raw data (bootloader) partition-size:md9img_b: 2000000 (bootloader) partition-type:md9img_b: raw data (bootloader) partition-size:md8img_b: 2000000 (bootloader) partition-type:md8img_b: raw data (bootloader) partition-size:md7img_b: 2000000 (bootloader) partition-type:md7img_b: raw data (bootloader) partition-size:md6img_b: 2000000 (bootloader) partition-type:md6img_b: raw data (bootloader) partition-size:md5img_b: 2000000 (bootloader) partition-type:md5img_b: raw data (bootloader) partition-size:md4img_b: 2000000 (bootloader) partition-type:md4img_b: raw data (bootloader) partition-size:md2img_b: 2000000 (bootloader) partition-type:md2img_b: raw data (bootloader) partition-size:md1img_b: 2000000 (bootloader) partition-type:md1img_b: raw data (bootloader) partition-size:vbmeta_vendor_a: e00000 (bootloader) partition-type:vbmeta_vendor_a: raw data (bootloader) partition-size:vbmeta_system_a: 800000 (bootloader) partition-type:vbmeta_system_a: raw data (bootloader) partition-size:vbmeta_a: 800000 (bootloader) partition-type:vbmeta_a: raw data (bootloader) partition-size:tee_a: 500000 (bootloader) partition-type:tee_a: raw data (bootloader) partition-size:dtbo_a: 800000 (bootloader) partition-type:dtbo_a: raw data (bootloader) partition-size:boot_a: 2800000 (bootloader) partition-type:boot_a: raw data (bootloader) partition-size:lk_a: 200000 (bootloader) partition-type:lk_a: raw data (bootloader) partition-size:gz_a: 1000000 (bootloader) partition-type:gz_a: raw data (bootloader) partition-size:sspm_a: 100000 (bootloader) partition-type:sspm_a: raw data (bootloader) partition-size:scp_a: 100000 (bootloader) partition-type:scp_a: raw data (bootloader) partition-size:spmfw_a: 100000 (bootloader) partition-type:spmfw_a: raw data (bootloader) partition-size:md1dsp_a: 1000000 (bootloader) partition-type:md1dsp_a: raw data (bootloader) partition-size:md9img_a: 2000000 (bootloader) partition-type:md9img_a: raw data (bootloader) partition-size:md8img_a: 2000000 (bootloader) partition-type:md8img_a: raw data (bootloader) partition-size:md7img_a: 2000000 (bootloader) partition-type:md7img_a: raw data (bootloader) partition-size:md6img_a: 2000000 (bootloader) partition-type:md6img_a: raw data (bootloader) partition-size:md5img_a: 2000000 (bootloader) partition-type:md5img_a: raw data (bootloader) partition-size:md4img_a: 2000000 (bootloader) partition-type:md4img_a: raw data (bootloader) partition-size:md2img_a: 2000000 (bootloader) partition-type:md2img_a: raw data (bootloader) partition-size:md1img_a: 2000000 (bootloader) partition-type:md1img_a: raw data (bootloader) partition-size:logo: b00000 (bootloader) partition-type:logo: raw data (bootloader) partition-size:nvram: 4000000 (bootloader) partition-type:nvram: raw data (bootloader) partition-size:proinfo: 300000 (bootloader) partition-type:proinfo: raw data (bootloader) partition-size:sec1: 200000 (bootloader) partition-type:sec1: raw data (bootloader) partition-size:persist: 3000000 (bootloader) partition-type:persist: ext4 (bootloader) partition-size:seccfg: 800000 (bootloader) partition-type:seccfg: raw data (bootloader) partition-size:protect2: 978000 (bootloader) partition-type:protect2: ext4 (bootloader) partition-size:protect1: 800000 (bootloader) partition-type:protect1: ext4 (bootloader) partition-size:metadata: 2000000 (bootloader) partition-type:metadata: raw data (bootloader) partition-size:nvdata: 4000000 (bootloader) partition-type:nvdata: ext4 (bootloader) partition-size:nvcfg: 2000000 (bootloader) partition-type:nvcfg: ext4 (bootloader) partition-size:frp: 100000 (bootloader) partition-type:frp: raw data (bootloader) partition-size:expdb: 1400000 (bootloader) partition-type:expdb: raw data (bootloader) partition-size:para: 80000 (bootloader) partition-type:para: raw data (bootloader) partition-size:boot_para: 100000 (bootloader) partition-type:boot_para: raw data (bootloader) partition-size:pgpt: 8000 (bootloader) partition-type:pgpt: raw data (bootloader) partition-size:preloader_b: 40000 (bootloader) partition-type:preloader_b: raw data (bootloader) partition-size:preloader_a: 40000 (bootloader) partition-type:preloader_a: raw data (bootloader) partition-size:preloader: 40000 (bootloader) partition-type:preloader: raw data (bootloader) serialno: ZE222KSMQ4 (bootloader) off-mode-charge: 1 (bootloader) warranty: yes (bootloader) unlocked: no (bootloader) secure: yes (bootloader) kernel: lk (bootloader) product: malta (bootloader) slot-retry-count:b: 0 (bootloader) slot-retry-count:a: 0 (bootloader) slot-unbootable:b: no (bootloader) slot-unbootable:a: no (bootloader) slot-successful:b: yes (bootloader) slot-successful:a: yes (bootloader) slot-count: 2 (bootloader) current-slot: a (bootloader) has-slot:sgpt: no (bootloader) has-slot:flashinfo: no (bootloader) has-slot:otp: no (bootloader) has-slot:userdata: no (bootloader) has-slot:oem_reserve: no (bootloader) has-slot:elabel: no (bootloader) has-slot:md_udc: no (bootloader) has-slot:super: no (bootloader) has-slot:vbmeta_vendor: yes (bootloader) has-slot:vbmeta_system: yes (bootloader) has-slot:vbmeta: yes (bootloader) has-slot:tee: yes (bootloader) has-slot:dtbo: yes (bootloader) has-slot:boot: yes (bootloader) has-slot:lk: yes (bootloader) has-slot:gz: yes (bootloader) has-slot:sspm: yes (bootloader) has-slot:scp: yes (bootloader) has-slot:spmfw: yes (bootloader) has-slot:md1dsp: yes (bootloader) has-slot:md9img: yes (bootloader) has-slot:md8img: yes (bootloader) has-slot:md7img: yes (bootloader) has-slot:md6img: yes (bootloader) has-slot:md5img: yes (bootloader) has-slot:md4img: yes (bootloader) has-slot:md2img: yes (bootloader) has-slot:md1img: yes (bootloader) has-slot:logo: no (bootloader) has-slot:nvram: no (bootloader) has-slot:proinfo: no (bootloader) has-slot:sec1: no (bootloader) has-slot:persist: no (bootloader) has-slot:seccfg: no (bootloader) has-slot:protect2: no (bootloader) has-slot:protect1: no (bootloader) has-slot:metadata: no (bootloader) has-slot:nvdata: no (bootloader) has-slot:nvcfg: no (bootloader) has-slot:frp: no (bootloader) has-slot:expdb: no (bootloader) has-slot:para: no (bootloader) has-slot:boot_para: no (bootloader) has-slot:pgpt: no (bootloader) has-slot:preloader: yes (bootloader) persist.radio.multisim.config: ds (bootloader) ro.build.version.incremental: eb0d4 (bootloader) ro.build.fingerprint[0]: motorola/malta_l/malta:10/QOL30.28 (bootloader) ro.build.fingerprint[1]: 8-39/eb0d4:user/release-keys (bootloader) ro.carrier.ontim: retapac_retanz (bootloader) ro.boot.hardware.sku: XT2097-7 (bootloader) build_type: user (bootloader) product_name: malta (bootloader) unlock_raw_data: 63328126d540e74071be852c5a61ed3d (bootloader) raw_cid: 1501003458364b4d42039195e8c3a791 (bootloader) gsm.version.baseband: MOLY.LR12A.R3.MP.V127.6.P15 (bootloader) version-bootloader: malta-afccaec-20210406174452-2021062501 (bootloader) version-preloader: (bootloader) version: 0.5 all: Done!! Finished. Total time: 0.516s C:\WINDOWS\system32> and it gives me no OME UNLOCK DATA
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5279 Posts

10-05-2016

United States of America

653 Signins

55062 Page Views

  • Posts: 5279
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  • Message 7025 of 7044

Re:Bootloader Unlock Problems?

2021-09-08, 21:59 PM

@ antman447 wrote:

Microsoft Windows [Version 10.0.19042.1165](c) Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>adb devices* daemon not running; starting now at tcp:5037* daemon started successfullyList of devices attachedZE222KSMQ4 deviceC:\WINDOWS\system32>adb reboot bootloaderC:\WINDOWS\system32>fastboot rebootRebooting OKAY [ 0.001s]Finished. Total time: 0.004sC:\WINDOWS\system32>abd reboot bootloader'abd' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>adb devicesadb server version (32) doesn't match this client (41); killing...* daemon started successfullyList of devices attachedZE222KSMQ4 deviceC:\WINDOWS\system32>adb devices* daemon not running; starting now at tcp:5037* daemon started successfullyList of devices attachedZE222KSMQ4 deviceC:\WINDOWS\system32>reboot bootloader'reboot' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>adb reboot bootloaderC:\WINDOWS\system32>fasboot getvar all'fasboot' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>fastboot getvar all(bootloader) max-download-size: 0x8000000(bootloader) variant:(bootloader) logical-block-size: 0x200(bootloader) erase-block-size: 0x80000(bootloader) hw-revision: ca00(bootloader) battery-soc-ok: yes(bootloader) battery-voltage: 4265mV(bootloader) partition-size:sgpt: 4200(bootloader) partition-type:sgpt: raw data(bootloader) partition-size:flashinfo: 1000000(bootloader) partition-type:flashinfo: raw data(bootloader) partition-size:otp: 2b00000(bootloader) partition-type:otp: raw data(bootloader) partition-size:userdata: 4deffbe00(bootloader) partition-type:userdata: ext4(bootloader) partition-size:oem_reserve: 20566000(bootloader) partition-type:oem_reserve: raw data(bootloader) partition-size:elabel: 1400000(bootloader) partition-type:elabel: raw data(bootloader) partition-size:md_udc: 169a000(bootloader) partition-type:md_udc: raw data(bootloader) partition-size:vbmeta_vendor_b: 800000(bootloader) partition-type:vbmeta_vendor_b: raw data(bootloader) partition-size:vbmeta_system_b: 800000(bootloader) partition-type:vbmeta_system_b: raw data(bootloader) partition-size:vbmeta_b: 800000(bootloader) partition-type:vbmeta_b: raw data(bootloader) partition-size:super: 200000000(bootloader) partition-type:super: raw data(bootloader) partition-size:tee_b: b00000(bootloader) partition-type:tee_b: raw data(bootloader) partition-size:dtbo_b: 800000(bootloader) partition-type:dtbo_b: raw data(bootloader) partition-size:boot_b: 2800000(bootloader) partition-type:boot_b: raw data(bootloader) partition-size:lk_b: 200000(bootloader) partition-type:lk_b: raw data(bootloader) partition-size:gz_b: 1000000(bootloader) partition-type:gz_b: raw data(bootloader) partition-size:sspm_b: 100000(bootloader) partition-type:sspm_b: raw data(bootloader) partition-size:scp_b: 100000(bootloader) partition-type:scp_b: raw data(bootloader) partition-size:spmfw_b: 100000(bootloader) partition-type:spmfw_b: raw data(bootloader) partition-size:md1dsp_b: 1000000(bootloader) partition-type:md1dsp_b: raw data(bootloader) partition-size:md9img_b: 2000000(bootloader) partition-type:md9img_b: raw data(bootloader) partition-size:md8img_b: 2000000(bootloader) partition-type:md8img_b: raw data(bootloader) partition-size:md7img_b: 2000000(bootloader) partition-type:md7img_b: raw data(bootloader) partition-size:md6img_b: 2000000(bootloader) partition-type:md6img_b: raw data(bootloader) partition-size:md5img_b: 2000000(bootloader) partition-type:md5img_b: raw data(bootloader) partition-size:md4img_b: 2000000(bootloader) partition-type:md4img_b: raw data(bootloader) partition-size:md2img_b: 2000000(bootloader) partition-type:md2img_b: raw data(bootloader) partition-size:md1img_b: 2000000(bootloader) partition-type:md1img_b: raw data(bootloader) partition-size:vbmeta_vendor_a: e00000(bootloader) partition-type:vbmeta_vendor_a: raw data(bootloader) partition-size:vbmeta_system_a: 800000(bootloader) partition-type:vbmeta_system_a: raw data(bootloader) partition-size:vbmeta_a: 800000(bootloader) partition-type:vbmeta_a: raw data(bootloader) partition-size:tee_a: 500000(bootloader) partition-type:tee_a: raw data(bootloader) partition-size:dtbo_a: 800000(bootloader) partition-type:dtbo_a: raw data(bootloader) partition-size:boot_a: 2800000(bootloader) partition-type:boot_a: raw data(bootloader) partition-size:lk_a: 200000(bootloader) partition-type:lk_a: raw data(bootloader) partition-size:gz_a: 1000000(bootloader) partition-type:gz_a: raw data(bootloader) partition-size:sspm_a: 100000(bootloader) partition-type:sspm_a: raw data(bootloader) partition-size:scp_a: 100000(bootloader) partition-type:scp_a: raw data(bootloader) partition-size:spmfw_a: 100000(bootloader) partition-type:spmfw_a: raw data(bootloader) partition-size:md1dsp_a: 1000000(bootloader) partition-type:md1dsp_a: raw data(bootloader) partition-size:md9img_a: 2000000(bootloader) partition-type:md9img_a: raw data(bootloader) partition-size:md8img_a: 2000000(bootloader) partition-type:md8img_a: raw data(bootloader) partition-size:md7img_a: 2000000(bootloader) partition-type:md7img_a: raw data(bootloader) partition-size:md6img_a: 2000000(bootloader) partition-type:md6img_a: raw data(bootloader) partition-size:md5img_a: 2000000(bootloader) partition-type:md5img_a: raw data(bootloader) partition-size:md4img_a: 2000000(bootloader) partition-type:md4img_a: raw data(bootloader) partition-size:md2img_a: 2000000(bootloader) partition-type:md2img_a: raw data(bootloader) partition-size:md1img_a: 2000000(bootloader) partition-type:md1img_a: raw data(bootloader) partition-size:logo: b00000(bootloader) partition-type:logo: raw data(bootloader) partition-size:nvram: 4000000(bootloader) partition-type:nvram: raw data(bootloader) partition-size:proinfo: 300000(bootloader) partition-type:proinfo: raw data(bootloader) partition-size:sec1: 200000(bootloader) partition-type:sec1: raw data(bootloader) partition-size:persist: 3000000(bootloader) partition-type:persist: ext4(bootloader) partition-size:seccfg: 800000(bootloader) partition-type:seccfg: raw data(bootloader) partition-size:protect2: 978000(bootloader) partition-type:protect2: ext4(bootloader) partition-size:protect1: 800000(bootloader) partition-type:protect1: ext4(bootloader) partition-size:metadata: 2000000(bootloader) partition-type:metadata: raw data(bootloader) partition-size:nvdata: 4000000(bootloader) partition-type:nvdata: ext4(bootloader) partition-size:nvcfg: 2000000(bootloader) partition-type:nvcfg: ext4(bootloader) partition-size:frp: 100000(bootloader) partition-type:frp: raw data(bootloader) partition-size:expdb: 1400000(bootloader) partition-type:expdb: raw data(bootloader) partition-size:para: 80000(bootloader) partition-type:para: raw data(bootloader) partition-size:boot_para: 100000(bootloader) partition-type:boot_para: raw data(bootloader) partition-size:pgpt: 8000(bootloader) partition-type:pgpt: raw data(bootloader) partition-size:preloader_b: 40000(bootloader) partition-type:preloader_b: raw data(bootloader) partition-size:preloader_a: 40000(bootloader) partition-type:preloader_a: raw data(bootloader) partition-size:preloader: 40000(bootloader) partition-type:preloader: raw data(bootloader) serialno: ZE222KSMQ4(bootloader) off-mode-charge: 1(bootloader) warranty: yes(bootloader) unlocked: no(bootloader) secure: yes(bootloader) kernel: lk(bootloader) product: malta(bootloader) slot-retry-count:b: 0(bootloader) slot-retry-count:a: 0(bootloader) slot-unbootable:b: no(bootloader) slot-unbootable:a: no(bootloader) slot-successful:b: yes(bootloader) slot-successful:a: yes(bootloader) slot-count: 2(bootloader) current-slot: a(bootloader) has-slot:sgpt: no(bootloader) has-slot:flashinfo: no(bootloader) has-slot:otp: no(bootloader) has-slot:userdata: no(bootloader) has-slot:oem_reserve: no(bootloader) has-slot:elabel: no(bootloader) has-slot:md_udc: no(bootloader) has-slot:super: no(bootloader) has-slot:vbmeta_vendor: yes(bootloader) has-slot:vbmeta_system: yes(bootloader) has-slot:vbmeta: yes(bootloader) has-slot:tee: yes(bootloader) has-slot:dtbo: yes(bootloader) has-slot:boot: yes(bootloader) has-slot:lk: yes(bootloader) has-slot:gz: yes(bootloader) has-slot:sspm: yes(bootloader) has-slot:scp: yes(bootloader) has-slot:spmfw: yes(bootloader) has-slot:md1dsp: yes(bootloader) has-slot:md9img: yes(bootloader) has-slot:md8img: yes(bootloader) has-slot:md7img: yes(bootloader) has-slot:md6img: yes(bootloader) has-slot:md5img: yes(bootloader) has-slot:md4img: yes(bootloader) has-slot:md2img: yes(bootloader) has-slot:md1img: yes(bootloader) has-slot:logo: no(bootloader) has-slot:nvram: no(bootloader) has-slot:proinfo: no(bootloader) has-slot:sec1: no(bootloader) has-slot:persist: no(bootloader) has-slot:seccfg: no(bootloader) has-slot:protect2: no(bootloader) has-slot:protect1: no(bootloader) has-slot:metadata: no(bootloader) has-slot:nvdata: no(bootloader) has-slot:nvcfg: no(bootloader) has-slot:frp: no(bootloader) has-slot:expdb: no(bootloader) has-slot:para: no(bootloader) has-slot:boot_para: no(bootloader) has-slot:pgpt: no(bootloader) has-slot:preloader: yes(bootloader) persist.radio.multisim.config: ds(bootloader) ro.build.version.incremental: eb0d4(bootloader) ro.build.fingerprint[0]: motorola/malta_l/malta:10/QOL30.28(bootloader) ro.build.fingerprint[1]: 8-39/eb0d4:user/release-keys(bootloader) ro.carrier.ontim: retapac_retanz(bootloader) ro.boot.hardware.sku: XT2097-7(bootloader) build_type: user(bootloader) product_name: malta(bootloader) unlock_raw_data: 63328126d540e74071be852c5a61ed3d(bootloader) raw_cid: 1501003458364b4d42039195e8c3a791(bootloader) gsm.version.baseband: MOLY.LR12A.R3.MP.V127.6.P15(bootloader) version-bootloader: malta-afccaec-20210406174452-2021062501(bootloader) version-preloader:(bootloader) version: 0.5all: Done!!Finished. Total time: 0.516sC:\WINDOWS\system32> and it gives me no OME UNLOCK DATA

 

Hi @ antman447,

 

We appreciate this information. Upon checking this, having no CID indicates that the device's bootloader can't be unlocked. 

 

Regards,
Jess
Motorola Support

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
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8 Posts

05-04-2013

United States of America

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Re:Bootloader Unlock Problems?

2021-09-12, 15:02 PM

It's really disappointing to see how many people with "unlockable" CIDs (according to the first post) are getting "your phone isn't eligible" responses in this thread.  Why tell us a 0x0000 CID is unlockable if you're going to say "oh, you're encountering a fastboot glitch that's apparently really common with our phones?  Nope, you're out of luck: we don't want to put in any effort so we're just going to claim you're ineligible even though our published documentation says otherwise."

 

I haven't read the entire thread, but so far I have yet to see a single person with the "Failed to get unlock data" message receive any help.  Please prove me wrong:

 

d:\Android\platform-tools>fastboot oem get_unlock_data
(bootloader) Failed to get unlock data.
OKAY [  0.021s]
Finished. Total time: 0.021s

 

d:\Android\platform-tools>fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-nash_verizon-43c7c77-190618
(bootloader) product: nash
(bootloader) board: nash
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: NA
(bootloader) storage-type: UFS
(bootloader) emmc: N/A
(bootloader) ufs: 64GB SAMSUNG KLUCG4J1ED-B0C1 FV=0200
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: MSM8998 2.1 (0)
(bootloader) serialno: [I've put it in my profile]
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 54616FC9
(bootloader) securestate: oem_locked
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: [I've put it in my profile]
(bootloader) meid:
(bootloader) date: 11-30-2018
(bootloader) sku: XT1789-01
(bootloader) carrier_sku: XT1789-01
(bootloader) battid: SNN5987A
(bootloader) battery-voltage: 4264
(bootloader) iccid: 89148000004399847469
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/nash_verizon/nash:9/PCX29
(bootloader) ro.build.fingerprint[1]: .159-21/10d9a:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.11.21.nash_verizo
(bootloader) ro.build.version.full[1]: n.verizon.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-06500-sdm660.0
(bootloader) version-baseband: M8998_52.74.02.96R NNS
(bootloader) kernel.version[0]: Linux version 4.4.153-perf-gf9e16d5 (hud
(bootloader) kernel.version[1]: soncm@ilclbld34) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]:  Tue Jun 18 08:38:52 CDT 2019
(bootloader) git:abl: MBM-3.0-nash_verizon-43c7c77-190618
(bootloader) git:xbl: MBM-3.0-nash_verizon-4fc2afc-190618
(bootloader) git:pmic: MBM-3.0-nash_verizon-4fc2afc-190618
(bootloader) git:rpm: MBM-3.0-nash_verizon-404f7ba-190618
(bootloader) git:tz: MBM-3.0-nash_verizon-3537781-190618
(bootloader) git:hyp: MBM-3.0-nash_verizon-3537781-190618
(bootloader) git:devcfg: MBM-3.0-nash_verizon-3537781-190618
(bootloader) git:cmnlib: MBM-3.0-nash_verizon-3537781-190618
(bootloader) git:cmnlib64: MBM-3.0-nash_verizon-3537781-190618
(bootloader) git:keymaster: MBM-3.0-nash_verizon-3537781-190618
(bootloader) git:storsec: MBM-3.0-nash_verizon-3537781-190618
(bootloader) git:prov: MBM-3.0-nash_verizon-3537781-190618
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: vzw
(bootloader) current-slot: a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 2
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: no
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: yes
(bootloader) slot-retry-count:_a: 6
(bootloader) slot-retry-count:_b: 0
all: listed above
Finished. Total time: 0.113s

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2 Posts

09-21-2021

United States of America

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Re:Bootloader Unlock Problems?

2021-09-21, 23:55 PM

Hello Community, Moderators and Users.

 

So, I finally got OEM_UNLOCKING Enabled on my Device XT2093-7, Guamna, but

I can't seem to get a working BOOTLOADER_UNLOCK_KEY. Any help would be

greatly appreciated. Thank you, and have a great day...

 

(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-guamna_a-bfe8cf6b47-201210
(bootloader) product: guamna
(bootloader) board: guamna
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: GWL
(bootloader) storage-type: eMMC
(bootloader) emmc: 32GB SAMSUNG DX68MB RV=08 PV=03 FV=0000000000000003
(bootloader) ufs: N/A
(bootloader) ram: 3GB SAMSUNG LP4x DIE=12Gb M5-M8=01 07 00 0E
(bootloader) cpu: SM_KAMORTA 1.0
(bootloader) serialno: <NULL>
(bootloader) cid: 0x0001
(bootloader) channelid: 0x88
(bootloader) uid: BF8861E5
(bootloader) securestate: oem_locked
(bootloader) factory-modes: disabled
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 798740480
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: <NULL>
(bootloader) imei2: 
(bootloader) meid: 
(bootloader) date: 05-14-2021
(bootloader) sku: XT2093-7
(bootloader) carrier_sku: XT2093-7
(bootloader) battid: SB18C77591
(bootloader) battery-voltage: 4192
(bootloader) iccid: <NULL>
(bootloader) cust_md5: 
(bootloader) max-sparse-size: 268435456
(bootloader) poweroffalarm: 0
(bootloader) ro.carrier: attpre
(bootloader) ro.build.fingerprint[0]: motorola/guamna_a/guamna:10/QZA30.
(bootloader) ro.build.fingerprint[1]: Q4-39-54-1/1d42e0:user/release-key
(bootloader) ro.build.fingerprint[2]: s
(bootloader) ro.build.version.qcom: LA.UM.8.15.r1-06600-KAMORTA.0
(bootloader) version-baseband: HA10_18.534.02.58R GUAMNA_GWL_CUST
(bootloader) kernel.version[0]: Linux version 4.19.95-perf+ (nobody@andr
(bootloader) kernel.version[1]: oid-build) (clang version 8.0.16 for And
(bootloader) kernel.version[2]: roid NDK) #1 SMP PREEMPT Thu Dec 10 12:0
(bootloader) kernel.version[3]: 6:05 CST 2020
(bootloader) git:xbl: MBM-3.0-guamna_a-c904c5c3f-201210
(bootloader) git:xbl_config: MBM-3.0-guamna_a-c904c5c3f-201210
(bootloader) git:abl: MBM-3.0-guamna_a-bfe8cf6b47-201210
(bootloader) git:rpm: MBM-3.0-guamna_a-6b0a297-201210
(bootloader) git:tz: MBM-3.0-guamna_a-9de24c4c-201210
(bootloader) git:hyp: MBM-3.0-guamna_a-9de24c4c-201210
(bootloader) git:devcfg: MBM-3.0-guamna_a-9de24c4c-201210
(bootloader) git:keymaster: MBM-3.0-guamna_a-3b8c7a4-201210
(bootloader) git:storsec: MBM-3.0-guamna_a-3b8c7a4-201210
(bootloader) git:uefisecapp: MBM-3.0-guamna_a-3b8c7a4-201210
(bootloader) git:prov: MBM-3.0-guamna_a-9de24c4c-201210
(bootloader) git:qupfw: MBM-3.0-guamna_a-f07d142-201210
(bootloader) frp-state: protected (77)
(bootloader) current-slot: a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: no
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 7
(bootloader) slot-retry-count:_b: 0
(bootloader) logical-block-size: 0x200
(bootloader) erase-block-size: 0x200
(bootloader) is-userspace: no
(bootloader) pcb-part-no: SB28C93580
(bootloader) primary-display: hlt_hx83102d_video_display
(bootloader) secondary-display: 
all: listed above
finished. total time: 0.060s

 

(bootloader) battery-soc-ok:yes
(bootloader) battery-voltage:4233
(bootloader) off-mode-charge:0
(bootloader) is-userspace:yes
(bootloader) partition-size:cmnlib64_b:0x80000
(bootloader) partition-size:keymaster_b:0x80000
(bootloader) partition-size:prov_b:0x40000
(bootloader) partition-size:logo_a:0x1000000
(bootloader) partition-size:xbl_b:0x500000
(bootloader) partition-size:xbl_config_b:0x20000
(bootloader) partition-size:tz_b:0x400000
(bootloader) partition-size:rpm_b:0x80000
(bootloader) partition-size:misc:0x100000
(bootloader) partition-size:vbmeta_b:0x10000
(bootloader) partition-size:vbmeta_system_b:0x10000
(bootloader) partition-size:devcfg_b:0x20000
(bootloader) partition-size:qupfw_b:0x14000
(bootloader) partition-size:xbl_a:0x500000
(bootloader) partition-size:ssd:0x2000
(bootloader) partition-size:uefisecapp_a:0x200000
(bootloader) partition-size:storsec_b:0x20000
(bootloader) partition-size:devcfg_a:0x20000
(bootloader) partition-size:cmnlib_a:0x80000
(bootloader) partition-size:bluetooth_b:0x100000
(bootloader) partition-size:xbl_config_a:0x20000
(bootloader) partition-size:logo_b:0x1000000
(bootloader) partition-size:qupfw_a:0x14000
(bootloader) partition-size:cmnlib64_a:0x80000
(bootloader) partition-size:tz_a:0x400000
(bootloader) partition-size:dsp_b:0x4000000
(bootloader) partition-size:fsg_b:0x4000000
(bootloader) partition-size:bluetooth_a:0x100000
(bootloader) partition-size:boot_b:0x6000000
(bootloader) partition-size:storsec_a:0x20000
(bootloader) partition-size:dsp_a:0x4000000
(bootloader) partition-size:dtbo_b:0x1800000
(bootloader) partition-size:rpm_a:0x80000
(bootloader) partition-size:abl_b:0x100000
(bootloader) partition-size:keymaster_a:0x80000
(bootloader) partition-size:recovery_b:0x6400000
(bootloader) partition-size:prov_a:0x40000
(bootloader) partition-size:modem_b:0xB400000
(bootloader) partition-size:abl_a:0x100000
(bootloader) partition-size:uefisecapp_b:0x200000
(bootloader) partition-size:hyp_a:0x80000
(bootloader) partition-size:fsg_a:0x4000000
(bootloader) partition-size:modem_a:0xB400000
(bootloader) partition-size:userdata:0x4413FBE00
(bootloader) partition-size:hyp_b:0x80000
(bootloader) partition-size:mmcblk0:0x747C00000
(bootloader) partition-size:cmnlib_b:0x80000
(bootloader) partition-size:metadata:0x1000000
(bootloader) partition-size:boot_a:0x6000000
(bootloader) partition-size:dtbo_a:0x1800000
(bootloader) partition-size:vbmeta_a:0x10000
(bootloader) partition-size:vbmeta_system_a:0x10000
(bootloader) partition-size:super:0x285F00000
(bootloader) partition-size:recovery_a:0x6400000
(bootloader) partition-size:system_a:0x3362A000
(bootloader) partition-size:system_b:0x1671000
(bootloader) partition-size:vendor_a:0x27A54000
(bootloader) partition-size:vendor_b:0x0
(bootloader) partition-size:product_a:0xB3C4D000
(bootloader) partition-size:product_b:0x0
(bootloader) super-partition-name:super
(bootloader) partition-type:cmnlib64_b:raw
(bootloader) partition-type:keymaster_b:raw
(bootloader) partition-type:prov_b:raw
(bootloader) partition-type:logo_a:raw
(bootloader) partition-type:xbl_b:raw
(bootloader) partition-type:xbl_config_b:raw
(bootloader) partition-type:tz_b:raw
(bootloader) partition-type:rpm_b:raw
(bootloader) partition-type:misc:raw
(bootloader) partition-type:vbmeta_b:raw
(bootloader) partition-type:vbmeta_system_b:raw
(bootloader) partition-type:devcfg_b:raw
(bootloader) partition-type:qupfw_b:raw
(bootloader) partition-type:xbl_a:raw
(bootloader) partition-type:ssd:raw
(bootloader) partition-type:uefisecapp_a:raw
(bootloader) partition-type:storsec_b:raw
(bootloader) partition-type:devcfg_a:raw
(bootloader) partition-type:cmnlib_a:raw
(bootloader) partition-type:bluetooth_b:raw
(bootloader) partition-type:xbl_config_a:raw
(bootloader) partition-type:logo_b:raw
(bootloader) partition-type:qupfw_a:raw
(bootloader) partition-type:cmnlib64_a:raw
(bootloader) partition-type:tz_a:raw
(bootloader) partition-type:dsp_b:raw
(bootloader) partition-type:fsg_b:raw
(bootloader) partition-type:bluetooth_a:raw
(bootloader) partition-type:boot_b:raw
(bootloader) partition-type:storsec_a:raw
(bootloader) partition-type:dsp_a:raw
(bootloader) partition-type:dtbo_b:raw
(bootloader) partition-type:rpm_a:raw
(bootloader) partition-type:abl_b:raw
(bootloader) partition-type:keymaster_a:raw
(bootloader) partition-type:recovery_b:raw
(bootloader) partition-type:prov_a:raw
(bootloader) partition-type:modem_b:raw
(bootloader) partition-type:abl_a:raw
(bootloader) partition-type:uefisecapp_b:raw
(bootloader) partition-type:hyp_a:raw
(bootloader) partition-type:fsg_a:raw
(bootloader) partition-type:modem_a:raw
(bootloader) partition-type:userdata:raw
(bootloader) partition-type:hyp_b:raw
(bootloader) partition-type:mmcblk0:raw
(bootloader) partition-type:cmnlib_b:raw
(bootloader) partition-type:metadata:raw
(bootloader) partition-type:boot_a:raw
(bootloader) partition-type:dtbo_a:raw
(bootloader) partition-type:vbmeta_a:raw
(bootloader) partition-type:vbmeta_system_a:raw
(bootloader) partition-type:super:raw
(bootloader) partition-type:recovery_a:raw
(bootloader) partition-type:system_a:raw
(bootloader) partition-type:system_b:raw
(bootloader) partition-type:vendor_a:raw
(bootloader) partition-type:vendor_b:raw
(bootloader) partition-type:product_a:raw
(bootloader) partition-type:product_b:raw
(bootloader) has-slot:cmnlib64:yes
(bootloader) has-slot:keymaster:yes
(bootloader) has-slot:frp:no
(bootloader) has-slot:prov:yes
(bootloader) has-slot:logo:yes
(bootloader) has-slot:xbl:yes
(bootloader) has-slot:xbl_config:yes
(bootloader) has-slot:tz:yes
(bootloader) has-slot:rpm:yes
(bootloader) has-slot:misc:no
(bootloader) has-slot:vbmeta:yes
(bootloader) has-slot:vbmeta_system:yes
(bootloader) has-slot:devcfg:yes
(bootloader) has-slot:qupfw:yes
(bootloader) has-slot:cid:no
(bootloader) has-slot:ssd:no
(bootloader) has-slot:uefisecapp:yes
(bootloader) has-slot:storsec:yes
(bootloader) has-slot:utagsBackup:no
(bootloader) has-slot:cmnlib:yes
(bootloader) has-slot:bluetooth:yes
(bootloader) has-slot:dhob:no
(bootloader) has-slot:dsp:yes
(bootloader) has-slot:fsg:yes
(bootloader) has-slot:boot:yes
(bootloader) has-slot:hw:no
(bootloader) has-slot:dtbo:yes
(bootloader) has-slot:abl:yes
(bootloader) has-slot:recovery:yes
(bootloader) has-slot:modem:yes
(bootloader) has-slot:utags:no
(bootloader) has-slot:hyp:yes
(bootloader) has-slot:kpan:no
(bootloader) has-slot:logfs:no
(bootloader) has-slot:userdata:no
(bootloader) has-slot:prodpersist:no
(bootloader) has-slot:mmcblk0:no
(bootloader) has-slot:metadata:no
(bootloader) has-slot:super:no
(bootloader) has-slot:system:yes
(bootloader) has-slot:vendor:yes
(bootloader) has-slot:product:yes
(bootloader) max-download-size:0x20000000
(bootloader) version-baseband:
(bootloader) slot-count:2
(bootloader) is-logical:cmnlib64_b:no
(bootloader) is-logical:keymaster_b:no
(bootloader) is-logical:prov_b:no
(bootloader) is-logical:logo_a:no
(bootloader) is-logical:xbl_b:no
(bootloader) is-logical:xbl_config_b:no
(bootloader) is-logical:tz_b:no
(bootloader) is-logical:rpm_b:no
(bootloader) is-logical:misc:no
(bootloader) is-logical:vbmeta_b:no
(bootloader) is-logical:vbmeta_system_b:no
(bootloader) is-logical:devcfg_b:no
(bootloader) is-logical:qupfw_b:no
(bootloader) is-logical:xbl_a:no
(bootloader) is-logical:ssd:no
(bootloader) is-logical:uefisecapp_a:no
(bootloader) is-logical:storsec_b:no
(bootloader) is-logical:devcfg_a:no
(bootloader) is-logical:cmnlib_a:no
(bootloader) is-logical:bluetooth_b:no
(bootloader) is-logical:xbl_config_a:no
(bootloader) is-logical:logo_b:no
(bootloader) is-logical:qupfw_a:no
(bootloader) is-logical:cmnlib64_a:no
(bootloader) is-logical:tz_a:no
(bootloader) is-logical:dsp_b:no
(bootloader) is-logical:fsg_b:no
(bootloader) is-logical:bluetooth_a:no
(bootloader) is-logical:boot_b:no
(bootloader) is-logical:storsec_a:no
(bootloader) is-logical:dsp_a:no
(bootloader) is-logical:dtbo_b:no
(bootloader) is-logical:rpm_a:no
(bootloader) is-logical:abl_b:no
(bootloader) is-logical:keymaster_a:no
(bootloader) is-logical:recovery_b:no
(bootloader) is-logical:prov_a:no
(bootloader) is-logical:modem_b:no
(bootloader) is-logical:abl_a:no
(bootloader) is-logical:uefisecapp_b:no
(bootloader) is-logical:hyp_a:no
(bootloader) is-logical:fsg_a:no
(bootloader) is-logical:modem_a:no
(bootloader) is-logical:userdata:no
(bootloader) is-logical:hyp_b:no
(bootloader) is-logical:mmcblk0:no
(bootloader) is-logical:cmnlib_b:no
(bootloader) is-logical:metadata:no
(bootloader) is-logical:boot_a:no
(bootloader) is-logical:dtbo_a:no
(bootloader) is-logical:vbmeta_a:no
(bootloader) is-logical:vbmeta_system_a:no
(bootloader) is-logical:super:no
(bootloader) is-logical:recovery_a:no
(bootloader) is-logical:system_a:yes
(bootloader) is-logical:system_b:yes
(bootloader) is-logical:vendor_a:yes
(bootloader) is-logical:vendor_b:yes
(bootloader) is-logical:product_a:yes
(bootloader) is-logical:product_b:yes
(bootloader) secure:yes
(bootloader) variant:NA
(bootloader) serialno:<NULL>
(bootloader) hw-revision:pvt
(bootloader) product:guamna
(bootloader) current-slot:a
(bootloader) version-bootloader:MBM-3.0-guamna_a-bfe8cf6b47-201210
(bootloader) unlocked:no
(bootloader) version:0.4
all: 
finished. total time: 1.958s

 

And lastly....

 

C:\Users\ket\Downloads>fastboot oem get_unlock_data
...
(bootloader) Unlock data:
(bootloader) 3A35774608195223#5A463635323648
(bootloader) 375357006D6F746F2067200000#DC58
(bootloader) 26F71560B4F442E603D7FCDA7DE1AB1
(bootloader) 6EBA5#BF8861E500000000000000000
(bootloader) 0000000
OKAY [  4.452s]
finished. total time: 4.454s

 

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09-22-2021

Brazil

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Re:Bootloader Unlock Problems?

2021-09-22, 18:49 PM

Hi, i'm getting error when i try unlock bootloader of my moto g5s plus (sanders)

 

Microsoft Windows [versão 10.0.19041.1237]
(c) Microsoft Corporation. Todos os direitos reservados.

C:\Users\PCF\Downloads\platform-tools_r31.0.3-windows\platform-tools>fastboot devices
0041876419      fastboot

C:\Users\PCF\Downloads\platform-tools_r31.0.3-windows\platform-tools>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C2.12
(bootloader) product: sanders
(bootloader) board: sanders
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: 4
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX1BMB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 3GB SAMSUNG LP3 DIE=6Gb M5=01 M6=05 M7=00 M8=7B
(bootloader) cpu: MSM8953
(bootloader) serialno: 0041876419
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 17506A4F00000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 534773760
(bootloader) reason: Volume down key pressed
(bootloader) imei: 00000000000000
(bootloader) meid:
(bootloader) date: 12-13-2017
(bootloader) sku: XT1802
(bootloader) carrier_sku:
(bootloader) battid: SB18C18457
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time:
(bootloader) ro.build.fingerprint[0]: motorola/sanders_nt/sanders_nt:8.1
(bootloader) ro.build.fingerprint[1]: .0/OPS28.65-36-14/63857:user/relea
(bootloader) ro.build.fingerprint[2]: se-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.28.271.12.sanders.re
(bootloader) ro.build.version.full[1]: tail.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-08600-89xx.0
(bootloader) version-baseband[0]: M8953_52.61.07.98R SANDERS_BRAZILDSDS_
(bootloader) version-baseband[1]: CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-gfde333e (hud
(bootloader) kernel.version[1]: soncm@ilclbld57) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]:  Tue Aug 13 15:23:08 CDT 2019
(bootloader) sbl1.git: git=MBM-NG-VC2.12-0-g698fb2f
(bootloader) rpm.git: git=92e5e21-dirty
(bootloader) tz.git: git=d95e83f
(bootloader) devcfg.git: git=d95e83f
(bootloader) keymaster.git: git=d95e83f
(bootloader) cmnlib.git: git=d95e83f
(bootloader) cmnlib64.git: git=d95e83f
(bootloader) prov.git: git=d95e83f
(bootloader) aboot.git: git=MBM-NG-VC2.12-0-g07ff23c
(bootloader) frp-state: no protection (210)
(bootloader) ro.carrier: unknown
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
Finished. Total time: 0.148s

C:\Users\PCF\Downloads\platform-tools_r31.0.3-windows\platform-tools>fastboot get oem unlock data
fastboot: usage: unknown command get

C:\Users\PCF\Downloads\platform-tools_r31.0.3-windows\platform-tools>fastboot get_oem_unlock_data
fastboot: usage: unknown command get_oem_unlock_data

C:\Users\PCF\Downloads\platform-tools_r31.0.3-windows\platform-tools>fastboot oem get_unlock_data
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [  0.015s]
Finished. Total time: 0.016s

C:\Users\PCF\Downloads\platform-tools_r31.0.3-windows\platform-tools>

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5279 Posts

10-05-2016

United States of America

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Re:Bootloader Unlock Problems?

2021-09-23, 17:08 PM

@ ketbot wrote:

Hello Community, Moderators and Users.

 

So, I finally got OEM_UNLOCKING Enabled on my Device XT2093-7, Guamna, but

I can't seem to get a working BOOTLOADER_UNLOCK_KEY. Any help would be

greatly appreciated. Thank you, and have a great day...

 

 

Hi @ ketbot ,

 

Thanks for posting. Based on your phone's CID, the device is not bootloader unlockable.

 

Regards,
Jess
Motorola Support

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
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5279 Posts

10-05-2016

United States of America

653 Signins

55062 Page Views

  • Posts: 5279
  • Registered: ‎10-05-2016
  • Location: United States of America
  • Views: 55062
  • Message 7030 of 7044

Re:Bootloader Unlock Problems?

2021-09-23, 17:22 PM

@ Rafael P. wrote:

Hi, i'm getting error when i try unlock bootloader of my moto g5s plus (sanders)

 

Microsoft Windows [versão 10.0.19041.1237]
(c) Microsoft Corporation. Todos os direitos reservados.

C:\Users\PCF\Downloads\platform-tools_r31.0.3-windows\platform-tools>fastboot devices
0041876419      fastboot

C:\Users\PCF\Downloads\platform-tools_r31.0.3-windows\platform-tools>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C2.12
(bootloader) product: sanders
(bootloader) board: sanders
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: 4
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX1BMB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 3GB SAMSUNG LP3 DIE=6Gb M5=01 M6=05 M7=00 M8=7B
(bootloader) cpu: MSM8953
(bootloader) serialno: 0041876419
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 17506A4F00000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 534773760
(bootloader) reason: Volume down key pressed
(bootloader) imei: 00000000000000
(bootloader) meid:
(bootloader) date: 12-13-2017
(bootloader) sku: XT1802
(bootloader) carrier_sku:
(bootloader) battid: SB18C18457
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time:
(bootloader) ro.build.fingerprint[0]: motorola/sanders_nt/sanders_nt:8.1
(bootloader) ro.build.fingerprint[1]: .0/OPS28.65-36-14/63857:user/relea
(bootloader) ro.build.fingerprint[2]: se-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.28.271.12.sanders.re
(bootloader) ro.build.version.full[1]: tail.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-08600-89xx.0
(bootloader) version-baseband[0]: M8953_52.61.07.98R SANDERS_BRAZILDSDS_
(bootloader) version-baseband[1]: CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-gfde333e (hud
(bootloader) kernel.version[1]: soncm@ilclbld57) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]:  Tue Aug 13 15:23:08 CDT 2019
(bootloader) sbl1.git: git=MBM-NG-VC2.12-0-g698fb2f
(bootloader) rpm.git: git=92e5e21-dirty
(bootloader) tz.git: git=d95e83f
(bootloader) devcfg.git: git=d95e83f
(bootloader) keymaster.git: git=d95e83f
(bootloader) cmnlib.git: git=d95e83f
(bootloader) cmnlib64.git: git=d95e83f
(bootloader) prov.git: git=d95e83f
(bootloader) aboot.git: git=MBM-NG-VC2.12-0-g07ff23c
(bootloader) frp-state: no protection (210)
(bootloader) ro.carrier: unknown
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
Finished. Total time: 0.148s

C:\Users\PCF\Downloads\platform-tools_r31.0.3-windows\platform-tools>fastboot get oem unlock data
fastboot: usage: unknown command get

C:\Users\PCF\Downloads\platform-tools_r31.0.3-windows\platform-tools>fastboot get_oem_unlock_data
fastboot: usage: unknown command get_oem_unlock_data

C:\Users\PCF\Downloads\platform-tools_r31.0.3-windows\platform-tools>fastboot oem get_unlock_data
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [  0.015s]
Finished. Total time: 0.016s

C:\Users\PCF\Downloads\platform-tools_r31.0.3-windows\platform-tools>

 

Hi @ Rafael P.  

 

Thanks for posting your concern. Based on your getvar all, the device can't pull up Unlock Data, possible, there is something wrong with the phone's software that requires service. We suggest having it serviced.

 

Regards,
Jess
Motorola Support

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
Reply
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