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7 Posts

01-17-2021

Sweden

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Downgrade Moto G7 Play Android 10 to 9 (due to performance issues after upgrade)

2021-01-18, 1:06 AM

I want to downgrade back to Android 9 retail stock rom due to performance issues playing games in Android 10.

I bought the phone retail so should be unlocked. 

I guess this is the model? XT1952-1 RETEU

Current version says : QPYS30.52.22-8-4

Any guide to do this? 

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13079 Posts

03-05-2018

United States of America

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Re:Downgrade Moto G7 Play Android 10 to 9 (due to performance issues after upgrade)

2021-01-18, 20:31 PM

Hi r4v3n6

 

We don't generally advise downgrading the OS nor support it. May I know what issues are you having? We can try help you with troubleshooting. 

 

Best regards,
Rich
Motorola-Lenovo Support



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7 Posts

01-17-2021

Sweden

10 Signins

45 Page Views

  • Posts: 7
  • Registered: ‎01-17-2021
  • Location: Sweden
  • Views: 45
  • Message 3 of 4

Re:Downgrade Moto G7 Play Android 10 to 9 (due to performance issues after upgrade)

2021-01-19, 1:22 AM

Thanks. Mainly very sluggish, laggy gameplay in Pokemon Go after the Android 10 update as I mentioned here:

https://forums.lenovo.com/t5/moto-g7-play-moto-g7-moto-g7-power-moto-g7-plus/Android-10-update-performance-issue-memory-issue-Android-using-800MB-itself-Pokemon-SMS-slow/m-p/5061157?page=1#5234206

 

Perhaps there are other tweaks / options to reduce memory usage? I try to keep the phone quite clean as I have another phone as well. 

 

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13079 Posts

03-05-2018

United States of America

1254 Signins

170695 Page Views

  • Posts: 13079
  • Registered: ‎03-05-2018
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Re:Downgrade Moto G7 Play Android 10 to 9 (due to performance issues after upgrade)

2021-01-28, 19:20 PM

Hi r4v3n6

 

I can see we're already providing you troubleshooting steps on the thread. Please respond to the thread and let us know if that helps. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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