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6 Posts

06-21-2016

India

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XT1562 | Failed to validate system image

2016-06-22, 17:54 PM

On flashing stock marshmallow firmware on my Moto X  Play using fastboot, I am getting the following error:

:

AP Fastboot Flash Mode (Secure)
failed to validate system image
ERROR: Failed to pass validation, backup to fastboot
Fastboot Reason: Fall-through from charger boot mode

 

Please help!

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28352 Posts

02-02-2016

United States of America

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Re: XT1562 | Failed to validate system image

2016-06-22, 18:23 PM

I don't see a recovery image for the Moto X Play - India. There is only Brazil for 5.1 (and you can't downgrade) - but whereever you got the file, something in it is invalid. 


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3 Posts

04-07-2021

India

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Re: XT1562 | Failed to validate system image

2021-04-07, 7:20 AM
sir, mine is XT1686 giving same error. what to do i too installed google play service from website as it was stoping again and again.plz help
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14141 Posts

03-05-2018

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Re:XT1562 | Failed to validate system image

2021-04-07, 16:55 PM

Hi shhhhh

 

Have you tried flashing your phone using Rescue and Smart Assistant? If you can boot the phone to bootloader, I would suggest using Rescue and Smart Assistant and do the Rescue function. Here's the link. Please go here for the instructions. Kindly backup important files/apps first to make sure you won't lose your important data. I hope that helps. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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3 Posts

04-07-2021

India

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Re:XT1562 | Failed to validate system image

2021-04-08, 6:57 AM

sir,

i have already done this. but getting these errors.

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14141 Posts

03-05-2018

United States of America

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Re:XT1562 | Failed to validate system image

2021-04-08, 17:44 PM

Hi shhhhh

 

Thanks for the screenshot. The error usually occur when there's a hardware failure. I would suggest visiting a service center to have the phone repaired. You can check the nearest one in your area here

 

Best regards,
Rich
Motorola-Lenovo Support



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3 Posts

04-07-2021

India

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XT1686 | Failed to validate boot image

2021-04-08, 18:50 PM

sir, there is no service centre in my area. problem occurs when google play service getting stopped thn i installed this "google-play-services-21-12-12-080406-364497763.apk" from uptodown.com after 1 days phone is not able to boot up , start up failure is there, failure to validate recovery image. kindly tell me how to do hard reset or how can i clear and reistall os.

 

i have attached screenshot of error screen

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14141 Posts

03-05-2018

United States of America

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Re:XT1562 | Failed to validate system image

2021-04-09, 17:16 PM

Hi shhhhh

 

You can try following the steps for external reset from this link. There are only few things we can try and I've checked the error with the team and it's possible some sort of a hardware failure. If you can't perform external reset and your phone is stuck in bootloader, unfortunately, the phone needs to be serviced. 

 

Best regards,
Rich
Motorola-Lenovo Support



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