Re: Bootloader Unlock Problems?

Abhinav_Valecha · ‎01-20-2015

ok so im getting a 'your device does not qualify' error,

the device is purchased in India..

here are some details..

the output of $ fastboot oem get_unlock_data is

(bootloader) 3A35120715803095#54413634333032

(bootloader) 45585200585431303532000000#5BC9

(bootloader) 816A32EAC17A6DBAB10F23DA5D1F5DA

(bootloader) 7C54C#F0B7AF050C000100000000000

(bootloader) 0000000

and output of $ fastboot getvar all is this:

(bootloader) version-bootloader: 30B7

(bootloader) version: 0.5

(bootloader) cpu: MSM8960 Pro CS

(bootloader) ram: 2048MB Samsung S4 SDRAM DIE=4Gb

(bootloader) emmc: 16GB Sandisk REV=06 PRV=07 TYPE=17

(bootloader) product: ghost

(bootloader) revision-hardware: 0x8300

(bootloader) radio: 0x3

(bootloader) secure: yes

(bootloader) mid: 026b

(bootloader) serialno: TA64302EXR

(bootloader) qe: qe 0/1

(bootloader) unlocked: no

(bootloader) iswarrantyvoid: no

(bootloader) max-download-size: 805306368

(bootloader) uid: F0B7AF050C000100000000000000

(bootloader) imei: 353217051080359

(bootloader) meid:

(bootloader) sku: 000000000000000

(bootloader) cid: 0x07

(bootloader) iccid:

(bootloader) date: 04-17-2014

(bootloader) cust_md5:

(bootloader) reason: Key pressed

(bootloader) ro.build.date: Wed Jun 25 17:01:58 CDT 2014

(bootloader) ro.build.id: KXA21.12-L1.26

(bootloader) ro.build.tags: release-keys

(bootloader) ro.build.type: user

(bootloader) ro.build.user: hudsoncm

(bootloader) ro.build.version.codename: REL

(bootloader) ro.build.version.incremental: 18

(bootloader) ro.build.version.release: 4.4.4

(bootloader) ro.mot.build.customerid: RETASIA

(bootloader) ro.product.name: ghost_retasia

(bootloader) ro.build.fingerprint[0]: motorola/ghost_retasia/ghost:4.4

(bootloader) ro.build.fingerprint[1]: .4/KXA21.12-L1.26/18:user/releas

(bootloader) ro.build.fingerprint[2]: e-keys

(bootloader) ro.build.version.full[0]: Blur_Version.212.44.26.ghost_row

(bootloader) ro.build.version.full[1]: .AsiaRetail.en.03

(bootloader) kernel.version[0]: Linux version 3.4.42-g50861a7 (h

(bootloader) kernel.version[1]: udsoncm@ilclbld27) (gcc version

(bootloader) kernel.version[2]: 4.7 (GCC) ) #1 SMP PREEMPT Wed J

(bootloader) kernel.version[3]: un 25 17:11:41 CDT 2014

Mark_Emeritus · ‎11-21-2013

Abhinav_Valecha said:

ok so im getting a 'not eligible' error,

the device is purchased in India..

here are some details..

the output of $ fastboot oem get_unlock_data is

(bootloader) 3A35120715803095#54413634333032

(bootloader) 45585200585431303532000000#5BC9

(bootloader) 816A32EAC17A6DBAB10F23DA5D1F5DA

(bootloader) 7C54C#F0B7AF050C000100000000000

(bootloader) 0000000

and output of $ fastboot getvar all is this:

(bootloader) version-bootloader: 30B7

(bootloader) version: 0.5

(bootloader) cpu: MSM8960 Pro CS

(bootloader) ram: 2048MB Samsung S4 SDRAM DIE=4Gb

(bootloader) emmc: 16GB Sandisk REV=06 PRV=07 TYPE=17

(bootloader) product: ghost

(bootloader) revision-hardware: 0x8300

(bootloader) radio: 0x3

(bootloader) secure: yes

(bootloader) mid: 026b

(bootloader) serialno: TA64302EXR

(bootloader) qe: qe 0/1

(bootloader) unlocked: no

(bootloader) iswarrantyvoid: no

(bootloader) max-download-size: 805306368

(bootloader) uid: F0B7AF050C000100000000000000

(bootloader) imei: 353217051080359

(bootloader) meid:

(bootloader) sku: 000000000000000

(bootloader) cid: 0x07

(bootloader) iccid:

(bootloader) date: 04-17-2014

(bootloader) cust_md5:

(bootloader) reason: Key pressed

(bootloader) ro.build.date: Wed Jun 25 17:01:58 CDT 2014

(bootloader) ro.build.id: KXA21.12-L1.26

(bootloader) ro.build.tags: release-keys

(bootloader) ro.build.type: user

(bootloader) ro.build.user: hudsoncm

(bootloader) ro.build.version.codename: REL

(bootloader) ro.build.version.incremental: 18

(bootloader) ro.build.version.release: 4.4.4

(bootloader) ro.mot.build.customerid: RETASIA

(bootloader) ro.product.name: ghost_retasia

(bootloader) ro.build.fingerprint[0]: motorola/ghost_retasia/ghost:4.4

(bootloader) ro.build.fingerprint[1]: .4/KXA21.12-L1.26/18:user/releas

(bootloader) ro.build.fingerprint[2]: e-keys

(bootloader) ro.build.version.full[0]: Blur_Version.212.44.26.ghost_row

(bootloader) ro.build.version.full[1]: .AsiaRetail.en.03

(bootloader) kernel.version[0]: Linux version 3.4.42-g50861a7 (h

(bootloader) kernel.version[1]: udsoncm@ilclbld27) (gcc version

(bootloader) kernel.version[2]: 4.7 (GCC) ) #1 SMP PREEMPT Wed J

(bootloader) kernel.version[3]: un 25 17:11:41 CDT 2014

View original

3A35120715803095#5441363433303245585200585431303532000000#5BC9816A32EAC17A6DBAB10F23DA5D1F5DA7C54C#F0B7AF050C0001000000000000000000 on here worked for me.

Mark

Forums Manager

Mark
Former Employee

Abhinav_Valecha · ‎01-20-2015

Mark (Forums Manager) said:

Abhinav_Valecha said:

ok so im getting a 'not eligible' error,

the device is purchased in India..

here are some details..

the output of $ fastboot oem get_unlock_data is

(bootloader) 3A35120715803095#54413634333032

(bootloader) 45585200585431303532000000#5BC9

(bootloader) 816A32EAC17A6DBAB10F23DA5D1F5DA

(bootloader) 7C54C#F0B7AF050C000100000000000

(bootloader) 0000000

and output of $ fastboot getvar all is this:

(bootloader) version-bootloader: 30B7

(bootloader) version: 0.5

(bootloader) cpu: MSM8960 Pro CS

(bootloader) ram: 2048MB Samsung S4 SDRAM DIE=4Gb

(bootloader) emmc: 16GB Sandisk REV=06 PRV=07 TYPE=17

(bootloader) product: ghost

(bootloader) revision-hardware: 0x8300

(bootloader) radio: 0x3

(bootloader) secure: yes

(bootloader) mid: 026b

(bootloader) serialno: TA64302EXR

(bootloader) qe: qe 0/1

(bootloader) unlocked: no

(bootloader) iswarrantyvoid: no

(bootloader) max-download-size: 805306368

(bootloader) uid: F0B7AF050C000100000000000000

(bootloader) imei: 353217051080359

(bootloader) meid:

(bootloader) sku: 000000000000000

(bootloader) cid: 0x07

(bootloader) iccid:

(bootloader) date: 04-17-2014

(bootloader) cust_md5:

(bootloader) reason: Key pressed

(bootloader) ro.build.date: Wed Jun 25 17:01:58 CDT 2014

(bootloader) ro.build.id: KXA21.12-L1.26

(bootloader) ro.build.tags: release-keys

(bootloader) ro.build.type: user

(bootloader) ro.build.user: hudsoncm

(bootloader) ro.build.version.codename: REL

(bootloader) ro.build.version.incremental: 18

(bootloader) ro.build.version.release: 4.4.4

(bootloader) ro.mot.build.customerid: RETASIA

(bootloader) ro.product.name: ghost_retasia

(bootloader) ro.build.fingerprint[0]: motorola/ghost_retasia/ghost:4.4

(bootloader) ro.build.fingerprint[1]: .4/KXA21.12-L1.26/18:user/releas

(bootloader) ro.build.fingerprint[2]: e-keys

(bootloader) ro.build.version.full[0]: Blur_Version.212.44.26.ghost_row

(bootloader) ro.build.version.full[1]: .AsiaRetail.en.03

(bootloader) kernel.version[0]: Linux version 3.4.42-g50861a7 (h

(bootloader) kernel.version[1]: udsoncm@ilclbld27) (gcc version

(bootloader) kernel.version[2]: 4.7 (GCC) ) #1 SMP PREEMPT Wed J

(bootloader) kernel.version[3]: un 25 17:11:41 CDT 2014

View original

3A35120715803095#5441363433303245585200585431303532000000#5BC9816A32EAC17A6DBAB10F23DA5D1F5DA7C54C#F0B7AF050C0001000000000000000000 on here worked for me.

Mark

Forums Manager

View original

weird, i now copy pasted your comment in the link, and it is now working...bu INFACT, i previously had written the exact stuff 5 times which gave me an error (yes, i have a record of what i had pasted previously)...anyways thanks

Mark_Emeritus · ‎11-21-2013

BenG24 said:

Hi,

I am trying to unlock the bootloader of my Moto X 2014 (xt1093) on US Cellular. I just received Lollipop (5.0.2) and decided to unlock the bootloader. I received the unlock code but when I tried to unlock I got this...

fastboot oem unlock xxxxxxxxxxxxxxxx

(fastboot) check "enable oem unlock" in developer options

(fastboot) oem unlock failed

Ok, so I went back into my developer options and tried to check enable oem unlock but there was no check box!!

I looked everywhere but there was no box to be found! Any help would be appreciated! Thanks again!

View original

@BenG24

Please provide screenshot of your Build number/ System Version and also Developer Options screen.

Mark

Forums Manager

Mark
Former Employee

BenG24 · ‎02-23-2015

Mark (Forums Manager) said:

BenG24 said:

Hi,

I am trying to unlock the bootloader of my Moto X 2014 (xt1093) on US Cellular. I just received Lollipop (5.0.2) and decided to unlock the bootloader. I received the unlock code but when I tried to unlock I got this...

fastboot oem unlock xxxxxxxxxxxxxxxx

(fastboot) check "enable oem unlock" in developer options

(fastboot) oem unlock failed

Ok, so I went back into my developer options and tried to check enable oem unlock but there was no check box!!

I looked everywhere but there was no box to be found! Any help would be appreciated! Thanks again!

View original

@BenG24

Please provide screenshot of your Build number/ System Version and also Developer Options screen.

Mark

Forums Manager

View original

Here is the screenshot of the developer options. On the nexus, the enable oem unlock is right under the Enable Bluetooth HCI snoop log. My system version is 22.21.33.victara_usc.usc.en.US usc. My build number is LXE22.46-33

Mark_Emeritus · ‎11-21-2013

@BenG24
Thanks. Looking into it.
Mark
Motorola Support

Mark
Former Employee

mfied · ‎02-23-2015

For our project, we need to unlock the bootloader. We have bought 3 Moto E phones online (but not directly from Motorola), all with the same description (Moto E - Unlocked - Global GSM). Two came with system software that was unlockable and the third came with AIO system software that was not unlockable.

Is there any way to guarantee that the Moto E's we buy will have unlockable bootloaders? Will buying from Motorola directly result in all unlockable phones?

Mark_Emeritus · ‎11-21-2013

mfied said:

For our project, we need to unlock the bootloader. We have bought 3 Moto E phones online (but not directly from Motorola), all with the same description (Moto E - Unlocked - Global GSM). Two came with system software that was unlockable and the third came with AIO system software that was not unlockable.

Is there any way to guarantee that the Moto E's we buy will have unlockable bootloaders? Will buying from Motorola directly result in all unlockable phones?

View original

Nope it depends on the CID of the device. Some CIDs are unlockable and others are not.

Mark

Forums Manager

Mark
Former Employee

mfied · ‎02-23-2015

Mark (Forums Manager) said:

mfied said:

For our project, we need to unlock the bootloader. We have bought 3 Moto E phones online (but not directly from Motorola), all with the same description (Moto E - Unlocked - Global GSM). Two came with system software that was unlockable and the third came with AIO system software that was not unlockable.

Is there any way to guarantee that the Moto E's we buy will have unlockable bootloaders? Will buying from Motorola directly result in all unlockable phones?

View original

Nope it depends on the CID of the device. Some CIDs are unlockable and others are not.

Mark

Forums Manager

View original

But that is exactly my question. I know the CID dictates whether a phone is unlockable or not. I want to know how I buy a phone with a specific CID so that I know it will be unlockable before I purchase it. Is there anyway to guarantee that I am buying a phone with an unlockable CID?

toktoktoktok · ‎02-26-2015

~~Device does not qualify~~

C:\ADB>fastboot oem get_unlock_data

...

(bootloader) 3A35230626810131#00000000000000

(bootloader) 00000000585431303638000000#3E58

(bootloader) 76A88EB88CCDEA8BC1CE282AFE320E6

(bootloader) 15D6E#B14647070F000000000000000

(bootloader) 0000000

OKAY [ 0.156s]

C:\ADB>fastboot getvar all

(bootloader) version: 0.5

(bootloader) version-bootloader: 4882(*)

(bootloader) product: titan

(bootloader) secure: yes

(bootloader) hwrev: 0x8400

(bootloader) radio: 0x5

(bootloader) emmc: 8GB ID=15 REV=06 PRV=02 TYPE=17

(bootloader) ram: 1024MB Hynix S4 SDRAM DIE=4Gb

(bootloader) cpu: MSM8226 CS

(bootloader) serialno: ZX1D22SVND

(bootloader) cid: 0x0007

(bootloader) channelid: 0x41

(bootloader) uid: B14647070F000000000000000000

(bootloader) securestate: locked

(bootloader) iswarrantyvoid: no

(bootloader) mot_sst: 0

(bootloader) max-download-size: 536870912

(bootloader) reason: Volume down key pressed

(bootloader) imei: 353326062181013

(bootloader) meid:

(bootloader) date: 01-20-2015

(bootloader) sku: XT1068

(bootloader) battid: (null)

(bootloader) iccid:

(bootloader) cust_md5:

(bootloader) max-sparse-size: 268435456

(bootloader) current-time: "Thu Feb 26 10:29:53 UTC 2015"

(bootloader) ro.build.fingerprint[0]: motorola/titan_retgb/titan_umtsds:

(bootloader) ro.build.fingerprint[1]: 5.0.2/LXB22.46-28.1/1:user/release

(bootloader) ro.build.fingerprint[2]: -keys

(bootloader) ro.build.version.full[0]: Blur_Version.22.26.1.titan_retgb.

(bootloader) ro.build.version.full[1]: retgball.en.GB

(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1

(bootloader) ro.build.version.qcom[1]: .04.04.02.048.045

(bootloader) version-baseband:

(bootloader) kernel.version[0]: Linux version 3.4.42-gdd242b0 (hudsoncm@

(bootloader) kernel.version[1]: ilclbld32) (gcc version 4.8 (GCC) ) #1 S

(bootloader) kernel.version[2]: MP PREEMPT Fri Jan 23 13:14:15 CST 2015

(bootloader) sdi.git: git=MBM-NG-V48.82-0-gdc5aeaf

(bootloader) sbl1.git: git=MBM-NG-V48.82-0-g7e74e90

(bootloader) rpm.git: git=MBM-NG-V48.82-0-g20516c3-dirty

(bootloader) tz.git: git=MBM-NG-V48.82-0-g72f9f12

(bootloader) aboot.git: git=MBM-NG-V48.82-0-ge004609

(bootloader) partition-type: raw

(bootloader) partition-size:

(bootloader) qe: qe 0/0

(bootloader) productid: ZX1D22SVND

(bootloader) sutinfo:

(bootloader) ro.carrier: retgb

all: listed above

finished. total time: 0.263s

~~Entering code like this~~

~~3A35230626810131#0000000000000000000000585431303638000000#3E5876A88EB88CCDEA8BC1CE282AFE320E615D6E#B14647070F0000000000000000000000~~

~~no luck at all~~

Re: Bootloader Unlock Problems?